WA Department of Health - East Perth, Western Australia

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The Western Australia Department of Health: A Comprehensive Overview

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For individuals and organizations seeking reliable information and services related to public health in Western Australia, the Western Australia Department of Health (WA Health) stands as a crucial resource. This government office, located at Address: 189 Royal St, East Perth WA 6004, Australia, plays a vital role in safeguarding the well-being of the state’s population. The department’s primary function is to deliver a wide range of health services, implement public health programs, and manage the state’s healthcare system. It’s important to note that the department operates under the broader umbrella of the State Government of Western Australia, aligning its strategies with broader policy objectives.

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Key Information and Contact Details

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Individuals interested in engaging with the WA Health department can readily access pertinent details through several channels. The department’s official website, Website: health.wa.gov.au, serves as a central hub for information. Here, users can find details on various health services, including clinical guidelines, immunization schedules, and disease prevention campaigns. For immediate assistance, the department’s dedicated telephone line is available at Phone: 892224222. This direct line allows for inquiries regarding specific health concerns, service locations, and operational hours.

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Specialties and Services Offered

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The WA Health department’s scope of work is remarkably broad. Its core specialties encompass a significant portion of the public health landscape. These include, but aren’t limited to:

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• Public Health Surveillance: Monitoring and investigating disease outbreaks and other public health threats.

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• Clinical Services Management: Overseeing the delivery of healthcare services across hospitals, clinics, and community health centers.

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• Health Policy Development: Creating and implementing policies aimed at improving the overall health of the Western Australian population.

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• Emergency Medical Services: Coordinating ambulance services and emergency medical response.

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• Mental Health Services: Providing support and treatment for individuals experiencing mental health challenges.

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• Rural Health Programs: Addressing the unique health needs of rural and remote communities.

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Furthermore, the department actively participates in international collaborations and research initiatives, contributing to advancements in public health practice. A commitment to evidence-based decision-making underpins all departmental activities.

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Accessibility and Facilities

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The department’s headquarters at 189 Royal Street, East Perth, is designed to be accessible to all members of the community. Accessibility features include a wheelchair-accessible car park and a wheelchair-accessible entrance. Recognizing the need for convenient payment options, the department accepts credit cards, debit cards, and cash. The Google My Business page indicates that the company currently has 42 reviews on Google My Business, with an average opinion of 1.8/5. This suggests areas for improvement in customer service and communication, though the significant number of reviews demonstrates public engagement. It’s advisable to explore these reviews to gain a more nuanced understanding of user experiences.

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User Reviews and Feedback

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As highlighted by the Google My Business reviews, the department’s service delivery is a subject of mixed feedback. While some users commend the department’s responsiveness and expertise, others express concerns regarding wait times, communication clarity, and the accessibility of information. Addressing these concerns through continuous improvement initiatives is a key priority for the department. The department consistently strives to improve its processes and provide a more positive experience for all stakeholders. It’s crucial to acknowledge the feedback received and utilize it to enhance service quality. The department actively monitors online forums and social media channels to gauge public sentiment and respond to queries promptly.

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Further Points of Interest

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Beyond its physical location and contact details, the WA Health department offers a wealth of resources online. The website provides access to a comprehensive library of health information, including brochures, fact sheets, and educational materials. The department also engages in community outreach programs, delivering health education sessions and participating in local events. Key areas of focus include preventative care, chronic disease management, and health promotion. The department’s commitment to promoting health equity ensures that all Western Australians have access to the healthcare they need, regardless of their socioeconomic background or geographic location.

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Contacting WA Health is straightforward through the provided phone number or website. The department’s staff are dedicated to providing accurate and timely information, and assisting individuals with their health needs.

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