Toronto Private Hospital - Toronto, New South Wales

Jerrika T.

Absolute worst experience. Brought my son in as recommend by healthline due to my baby having a cough and blocked nose and the doctor was so rude and kept cutting me off before I finished my sentences. He also asked if I was a first time mum as I was over worried. My son could hardly y due to the mucus stuck in the back of his nose and the doctor said he was perfectly healthy. He only said this because baby seemed to be fine during 5 min appointment which by the way was an hour late! He also made us google our questions and wouldn’t answer and told us to google ourselves. So rude. Will never come back thanks for nothing and wasting my time

DRC A.

Worst hospital experience I’ve ever had. Came to this hospital after it being highly recommended out of State. Had my admission rushed, paperwork wasn’t explained to me and I hadn’t the time to sign it, the Dr’s didn’t listen to me, the nurses kept screwing up my medications and looked at me as is everything I asked was a chore. Had an angry passive aggressive woman patient confront and be menacing towards me, despite mentioning this to the nursing staff multiple occasions; nothing was done. I went to this hospital for respite, treatment and care suffering extreme exhaustion. Discharged after a couple days, apparently for breaking a rule in their code of conduct (which I never received a copy of, nor had it explained to me). Accused of consuming alcohol, as a minor amount showed up on their random breath test machine (which looks like it’s from the 1980s) after having returned from a walk. Never consumed alcohol or any substances, why would I, having travelled out of state as a private patient for the admission and do not have alcohol or substance abuse issues; nor was I there to be treated for any?.

They pride theirselves on their care, and attention to detail; however they missed many serious glaring issues, that should have been picked up, but they were negligent and careless. Told if I liked I was welcome back in the future (why would I bother?). Worth noting that I self admitted myself to this facility and of sound mind when doing so and sound mind on leaving.

I am flabbergasted that this hospital exists and is able to take mental health patients, and patients in a more vulnerable and precarious situation than I found myself. I left with the knowledge that this place only exists to extort patients for their Pvt health funds/Veteran Affairs entitlements (not treat them), that mental health patients are seen as a cash cow (profit/commodity) not as a whole person deserving of respect and dignity, and that I wouldn’t recommend this hospital to anyone I know or thats had the time to read my review.

It’s been a horrid experience and one I would not wish anyone else to go through or endure. Left this place more stressed and exhausted than when I arrived. I think their business model is to break people down slowly, piece by piece and get them to a point where they believe they can’t function without being there, thus creating return clientele and a patient that’s never fully healed from their afflictions or stay in Toronto. NEVER AGAIN!. If I could give the place 0 stars I would, but to write a review you need to give at least 1 star, so there you go.

Bruce W.

The nurses, doctors and support staff have been wonderful. We had a few issues the first couple of days but the rest of the time has been really good. It would be five stars if they did not monitor the 4 visitors per day limit so strictly. There should be flexibility when it comes to immediate family members. A patient can get 4 short visits in the first hour and then they are allowed no more for the remaining four hours.

Ash H.

Toronto private hospital is not safe for anybody very bad do NOT go there they don’t invest in their patients or take care of them if you don’t believe me go there and see yourself

John F.

Recently our 90 yr old mother spent 40 days in rehab at Toronto Private after having previously been in hospitals for fifteen weeks for all but one week since June 7. The care, support and medical expertise she received took her from being virtually unable to do anything to being released to Independent Respite Care with a road map home. I would rate every aspect of Toronto Private as of the highest quality especially their nursing staff and the amazing Dr Oakley.

Gijjet B.

Nursing staff are the only reason I would consider revisiting Toronto Private The team who cared for me were friendly approachable and compassionate.
The quality and variety of food and amenities are sadly dragging the standards down below average.
The hot water is turned off between 8.30 pm and 7.am don’t have night sweats! If you do manage to get a warm shower, be aware that your bathroom floor may flood as 8 out of 10 drains don’t work.
Most of my stay I had ‘cup of soup meals ‘ I had bought in or take away.
These are but a few anomalies I found peculiar for an expensive ‘private’ hospital.

John A.

My husband was recently admitted to the Pallative Care Unit at Toronto Private Hospital. The staff were amazing. They treated John with dignity and kept him pain free. They helped our family cope through a very difficult time.

Gina L.

Do not go to Toronto private. Worst experience ever. Left worse off than when I volunteered to come in. Got treated like trash and discharged without my meds. I had to call to get them.