The Hub Family Medical Centre - Burpengary East, Queensland

Overview of The Hub Family Medical Centre

Nestled at the corner of Buckley & Uhlmann Roads, Shop 20, 115-117, Burpengary East QLD 4505, Australia, The Hub Family Medical Centre stands as a commendable healthcare facility dedicated to providing comprehensive medical services to the local community. With a phone number 754331500 readily available for inquiries, and an accessible online presence through thehubmedicalcentre.net.au, patients have ample resources to stay informed about their healthcare options.

Key Features and Accessibility

What truly sets The Hub Family Medical Centre apart is its commitment to accessibility and inclusivity. The center boasts a wheelchair accessible entrance, ensuring every patient, regardless of mobility, can enter comfortably. Additionally, there's a wheelchair accessible parking lot and restrooms, catering to the needs of all visitors. For those seeking privacy and comfort, a gender-neutral restroom is also available. This thoughtful approach to accessibility aligns with the center's values of LGBTQ+ friendliness, making it a welcoming space for everyone.

Specialties and Services

While primarily categorized as a Medical Center, The Hub Family Medical Centre offers a wide range of medical specialties, ensuring that patients receive expert care tailored to their specific needs. Whether it's routine check-ups, diagnostic tests, or specialized treatments, the center is equipped to handle various health concerns.

Patient Reviews and Ratings

The online reputation of The Hub Family Medical Centre speaks volumes, with 140 reviews on Google My Business contributing to an average opinion rating of 4.1/5. This high rating reflects the center's dedication to quality healthcare and patient satisfaction. Patients have praised the friendly staff, efficient service, and the center's commitment to making healthcare accessible and comfortable for all.

Recommendation for Potential Visitors

For anyone seeking reliable and compassionate medical care in Burpengary East, The Hub Family Medical Centre is highly recommended. Their welcoming atmosphere, coupled with a wide array of medical specialties and unwavering commitment to accessibility, ensures that patients receive the best possible care.

To schedule an appointment or learn more about the services offered, visitors are encouraged to visit their website at thehubmedicalcentre.net.au. Here, they can find detailed information about the center's offerings, hours of operation, and how to contact them directly. Contacting them through their website is not only convenient but also a step towards taking charge of your health in a supportive and inclusive environment.

👍 Reviews of The Hub Family Medical Centre

Christine N.

2/5

I was booked in for my annual skin check only to be told by the doctor that she didn't do skin checks because she didn't have the equipment required. Surely the reception staff know this ? What a waste of the Doctors time and a waste of my precious rec. leave waiting in a Doctors waiting room for absolutely nothing. I was still required to pay.

Brendan S.

1/5

We've experienced this too many times: being called back for 'non-urgent results,' only to be told everything is fine. The visit lasts barely three minutes, yet we're charged the full fee! It's frustrating and feels like an unnecessary cash grab. Understood that they have HECS debts to pay off but $86 for THREE minutes work is excessive. I'll never go back.

John W.

5/5

After moving to Morayfield we searched the internet looking for a new dental and health provide. The HUB medical complex at Burpengary filled all the boxes for us. Plenty of parking, great reception staff, and excellent doctors.

Kimberley H.

5/5

A quality medical centre with experienced, professional and supportive Doctors and staff that provide above and beyond the standard level of care. My personal health outcomes have improved exponentially since becoming a patient of Dr Lucy Randall and her team almost 18 months ago. With their expertise and holistic perspectives, my long term health conditions were not only validated but have been treated with care. So grateful for the Hub Family Medical Centre and the service it is providing to our community. Highly recommended.

Andrea P.

4/5

Lovely staff. We didn’t wait too long. But every single time my Medicare rebate never works!! And they don’t give sufficient receipts to lodge yourself with Medicare so have to rely / wait / chase up info with the reception team

Karen R.

5/5

The five star gioes to the doctor only, he was great! However the woman on reception who I dealt with was awful. I assume she was new to the job, if she wasn’t then the people running the centre should be ashamed. I was waiting behind an elderly lady who was talking to her and trying to explain her situation and quite frankly she wasn’t listening to her at all or giving her the attention she deserved as a patient of the medical centre. When it was my turn, once again she didn’t listen, I had to sign a consent form for information from my cardiologist, she got visibly annoyed when I took my time to read it. She didn’t seem to have the ability to handle the role in your busy medical centre and definitely had no ability to show care or empathy.

DEMA N.

1/5

I had a appointment with Dr.Shery due to pain in right breast. She asked me do a scan and a cyst was found. When I made a appointment for report, she told me it is a cyst and she cannot do anything about it. She told me, if it pains, just take a Panadol. I was with her for 5 minutes. I paid 82$ for gp and paid 150$ for scan to get advice to take painkillers. It is frustrating. I asked the receptionist if I can get appointment for paps smear and gp care about my scan together. Receptionist told me it would be okay but GP declined for paps smear and told me to make another appointment with her. I don’t have a Medicare since I am on student visa and have to pay everything by myself since my insurance does not cover much. They messed up with my tax invoice and instead of them apologising and correcting their mistake. I had to call them 3 times to send my tax invoice to claim from insurance. I haven’t still got it. Most unsatisfactory experience with healthcare in Australia till now.

Kazi D.

1/5

My GP relocated and I contacted The Hub to enquire about GPs taking new patients. I was shocked by the rudeness I received from the receptionist (Thurs 12 Oct. 2023 at 12.07 midday), she sounded older or mature aged. It was too much of an inconvenience to tell me the fees they charge, she flatly refused, told me to drive there and see the sign on the wall !!! She was rude, short in her manner and unaccommodating. If that's what you get from someone answering the phones, who wants to go to the medical centre. Your older receptionist needs some lessons in how to be polite ... she's the face/voice of your organisation and she's not giving a even mildly good impression.