The Dental Surgery in Belconnen - Belconnen, Australian Capital Territory

Vivian

I can’t thank these guys enough! I called for an emergency appointment and they were able to see me within a few hours. The girls at reception (I’m so sorry I can’t remember your names!) were so kind and Dr Milena was fantastic. I’ll definitely be back for my general dental care. I felt so looked after and they were so kind to me.

Moon

I used to go here, it was fine for a while. But I stopped going one day after receiving a horrible treatment from Dr Kim. During the procedure he was very rude to both me and the female dental assistant. I was in pain and in tears (from my jaw issue) and he became impatient and began comparing me to a child. When the procedure finished, I was too much in shock to report it and just went home. It actually put me off from going to (any) dentist for a while. This happened over a year ago, but I recently got a phone call from the receptionist about coming back, so it reminded me of this experience. I've found another dentist somewhere else with much better bedside manner (more empathetic & patient) so I will not be coming back here.

Chantal R.

I travel down from Sydney to visit Dr Milena. The best dentist ever. Kind, gentle and understanding of my allergy to pain. The BEST there is.

Neil S. (. S.

Been going here for many years and have enjoyed the great support, services and kindness from Dr Milena.

They are also a Medibank private preferred dentist so works well !

Dan S.

I have been attending this practice for years because I am so impressed with the professional service, extensive new technology used and the personal care I am receiving. ALL of my dental issues have been treated expertly and promptly. Dr Milena is one of the most impressive dentists who has ever treated me (in some 60 years of dental work) and the results are most pleasing.

Ewa B.

During the last two years Dr Milena damaged three of my teeth.

Prior to this, the check-up did not reveal any problems with my teeth and I was not experiencing any issues, however, Dr Milena proposed the following procedures; the root canal treatment for one tooth and replacement of amalgam fillings in two of my teeth for aesthetic reasons.

Before I agreed for the proposed treatments, I asked Dr Milena about the risk associated with the treatments. She ensured me that she has 20 years of experience and that there is no risk.

After Dr Milena’s treatment one tooth had to be extracted to stop infection after the root canal procedure; second tooth, which had the filling replaced, is causing severe pain and the x-rays show cracks; third tooth, which had the filling replaced, is causing severe pain.

Additionally, I would like to describe Dr Milena’s working habits. During the first appointment of the root canal procedure, Dr Milena stopped the procedure several times and burst into tears, leaving the dentist room. From behind the door I heard how somebody advised Dr Milena to go home. Dr Milena did not go home and she finished the treatment of the tooth which later on had to be extracted.

The appointment to replace amalgam fillings started 45 minutes late. I was on my way to reschedule the appointment when Dr Milena approached me in the waiting room. Dr Milena was looking stressed and informed me that she is with a difficult patient; however, she will be ready for the appointment shortly, the appointment then proceeded 10 minutes after.

During the appointment Dr Milena was completely engaged in a private conversation with the dental assistant, ignoring my warning about the anaesthetic procedure as she was rushing to complete the treatment. During this appointment she drilled too fast and too deep causing damage to both of my teeth.

When I returned to Dr Milena complaining about severe pain, I was misled as to the state of my teeth after Dr Milena’s treatment. The truth about the state of my teeth, after they had been treated by Dr Milena, was revealed to me by another dentist.

Tita T.

Dr Allen and the dental assistant are both gentle and so patient. It really helps to calm me down since I am usually aftaid of having dental works. Dr Allen is the best dentist I ever met.

Cameron D.

Great dentist located in Westfield Belconnen. The prices were very reasonable, and all the staff were very friendly. Dr Kim was very professional and took the time to explain the x-rays and photos of my teeth and provided great advice to look after my teeth and gums. Have tried a few dentists in Canberra over the years and this is by far the best one I've been to.