Sydney Western Medical Centre Penrith - Penrith, New South Wales

Chloe B.

The nurse/receptionist Danny has such an amazing and gorgeous soul, so helpful and such a beautiful person! Switching doctors immediately after another office told me an emergency had to wait until Monday.

Kim F.

Great family practice. Doctor Nayara Aktar is a very caring and friendly professional. She listens when you speak and has a very compassionate manner. She has helped my wife and I through some difficult times.
You are never rushed out the door. Her staff are amazing people.
Great family doctor. I would recommend her to anyone.

Chloe H.

would not recommend my worst enemy to attend Dr Nayara Aktar, Had my sister in emergency care last night as this GP decided to dismiss her in a mental health emergency. my sister attended this practice to ask for help and was instead told to her face by the doctor that she “ didn’t have time for her” and to come back in February after the holidays. such gross negligence and a direct breach of her duty of care. would not recommend seeing this doctor if you genuinely need medical or mental health assistance. if i could rate lower than one star. i would.

sandra F.

The staff at this Medical Practice are absolutely fantastic. From the lovely ladies on reception , to the pharmacist and his wife to the nurses .
I see Dr Nayara Aktar at this practice. I have not found a more caring, compassionate and very professional Doctor. Also a beautiful person.
This is a clean and caring family practice. Very highly recommended.

Chloe M.

IF I COULD GIVE 1 STAR I WOULD.
worst doctor ever. Cannot believe how rude she was. Firstly made us wait 45 minutes to be seen whilst we can hear her on the phone in her office. When she finally seen us there was no greeting whilst entering the room and she was still texting on her mobile phone. Before I could even start explaining myself, she cut me off and wanted a covid test and I explained I had done one prior to the appointment and I’m negative. She said that wasn’t good enough. And took me too another room, and after shoving a swab down my throat, she was convinced I had a throat infection.
She did not ask my symptoms, how long it’s lasted, my previous medical history and didn’t even do an examination.

So tell me where is the duty of care

For what I’m concerned the pharmacy are doing a better job.
DO NOT RECCOMMEND

Fräulein F.

Terrible practice!
First time I went was good..
second time I booked, showed up on time and doctor was not available so they sent me to see another doctor.... who prescribed me medication only to be told by many people that I should not be taking it as I am pregnant....
third time I came in for a blood test.. (glucose test mind you) I waited an hour to be seen.. she was having trouble taking my blood... I almost felt like doing it for her..
Fifth time I booked for another glucose test as it was never emailed to my doctor!! After 2 hours I left... got a phone call an hour later asking me to come back because they forgot to take one more test!
Sixth and most current time I booked, I once again came on time only to be told there was no doctor available! Well that was a WASTE OF TIME!!
I don’t know what else to say...
No gaps dental that the back of the practice was Great though.

chuuna

WORST DOCTOR DO NOT GO HERE! The doctor here cannot even do a blood test properly and missed 3 TIMES causing a lot of pain and bleeding for my sister. In our follow up appointment the doctor came late into work and then didn’t even explain the results of my sisters blood test and ignored her questions. The customer service is also terrible too and booked the wrong day. Worst clinic I’ve even seen in my entire life.

Ashleigh P.

Have been trying to call for weeks as I get my escripts from here phone line hasn’t been working at all & no way else to contact!