Swiss Wellness Day Spa Adelaide - Hyde Park, South Australia

Mi R.

Update: The response by the owner is clear indication of why this place has the review it has been given. I have never been to a day spa where I have not been informed that I will have 2 therapists before my appointment and most of the time I have the same therapist. Very combative, defensive and not customer-focused.

Disappointing.
I decided to have “The New You” which is a 1-hour massage and 1-hour facial.
-1⭐️ for not informing me that I would have 2 therapists. I booked a month before and was not told beforehand nor when I arrived. I was only told by the massage therapists when I was in the room.
-1⭐️ for the reception. I think they were busy training someone so I was told to wait in the lounge area and help myself to tea. I was barely looked at and I arrived early but no consultation form was filled.
-1⭐️ for the volume of the music in the lounge that was full of static probably due to a bad reception or bad wifi. It contradicted the word “Relax” on top of the fireplace.
+1⭐️ for my massage therapist. She was really quite good at finding my sore spots and she did relax me enough that I fell asleep. I cannot give more than 1 star as whilst it was good, I have had better.
-1⭐️ for the change over to the facial therapist as she greeted me loudly and woke me up. Then proceeded to ask me questions about my skin. I found that this disrupted the level of bliss I had achieved with the massage.
+1⭐️ the facial was good but not extraordinary.

I had to ask for the music in the room to be turned down as there was the same issue with the music having static-sounding issues.

All in all, not a really welcoming experience and underwhelming compared to some spas I’ve been to in the vicinity.

It is clear that I have had a different experience from other reviewers.

Cameron C.

This was a great, premium experience for my partner and me. I now know what to get her for her birthday!

Well worth the money, and an incredible location to spend the day.

tegan G.

Absolutely amazing. Yes yes yes! I was gifted the ‘travellers package’ for a birthday present. Offered tea and water on entry, then taken to my own candle lit private room which was welcoming, smelt beautifully and exceptionally clean. Rooms also have private toilet/shower facilities attached.
Mel gave me an amazing massage and worked out all of my achey niggles. - Thank you so much!
To follow, Rita provided a wonderful facial and scalp massage. I even got to choose what oils she used on my scalp. I look & feel so rejuvenated. I couldn’t stop smiling.
I will be recommending Swiss wellness to everyone I meet. All staff are absolutely lovely and so so accomodating.
If this is for yourself or a gift for a friend, you will not be disappointed.

Huge Thank you again to Mel and Rita for starting my morning off and helping me fill my cup.

Lucy M.

My husband and I had the couples de-stress package today. The entrance to the spa was calming, and good parking around the back. The reception area and waiting room was tidy and calm with tea, water and music. The treatment itself was divine, I am not sure of my therapists name but was the best massage I had, most places I go to are just too firm even when I ask for light/gentle. Body scrub and scalp massage was great too. Hubby enjoyed his massage too. Will be back

Jared D.

Really great location! Surprised mom and dad with holiday pedicures and they loved them! Staff were super friendly and very accommodating. The team went above and beyond to make sure that my parents felt pampered - can’t recommend them enough! We didn’t use this but they also have options for health reimbursements for some of the services!

Lic. F. M.

The remidal Massage From Marylin was Amazing! The place was súper relaxing and cozy!

Rebecca M.

I had an amazing experience at Swiss Wellness Day Spa. The atmosphere was tranquil, and the treatments (facial and massage) left me feeling completely relaxed and refreshed. They also make their own natural and organic products right here in the Adelaide Hills! Highly recommend

John L.

I just had a visit today and this has always been one of my "must go" places to have a massage and feel pampered. The staff are really excellent and reception is done by Ilaria who is wonderful and very attentive.

My treatment today was with Lisa and she was wonderful knew exactly what I wanted and responded to my needs. She was really nice and I have had several visits with her and she has always been gracious and caring.

I would highly recommend anyone to visit here. You won't regret it.