Specialist Neurology Services - Westmead, New South Wales

Address: Suite 307, Level 3/151-155 Hawkesbury Rd, Westmead NSW 2145, Australia.
Phone: 296334999.
Website: snswestmead.com.au
Specialties: Neurologist, Medical Center, Medical group, Neurophysiologist.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointment required, Appointments recommended, Credit cards, NFC mobile payments, Free parking lot.
Opinions: This company has 3 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Specialist Neurology Services

Specialist Neurology Services Suite 307, Level 3/151-155 Hawkesbury Rd, Westmead NSW 2145, Australia

☎️296334999

⏰ Open Hours of Specialist Neurology Services

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–1 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

Specialist Neurology Services: Your Trusted Neurology Companion

Overview: Located at Suite 307, Level 3/151-155 Hawkesbury Rd, Westmead NSW 2145, Australia, Specialist Neurology Services stands out for its comprehensive neurological care, specializing in neurologists, medical centers, and neurophysiologists. With a convenient location just a 5-minute walk from Westmead station, this practice ensures accessibility for patients. The services offered include expert neurology consultations, diagnostic imaging referrals, and various neurological assessments. For patients seeking relief or diagnosis for neurological conditions, this facility is a go-to choice, backed by positive reviews highlighting patient-centered care and thorough medical assessments.

Facilities and Services:

Neurologist: Expert consultations with specialists in movement disorders and other neurological conditions.
Medical Center: A one-stop shop for neurological needs, including referrals and follow-ups.
Neurophysiologist: Conducts comprehensive neurophysiological tests to aid in diagnosis.

Facility Details:

Address: Suite 307, Level 3/151-155 Hawkesbury Rd, Westmead NSW 2145, Australia.
Phone: 296334999
Website: snswestmead.com.au
Wheelchair Accessibility: The practice offers a wheelchair-accessible car park, entrance, and toilet, ensuring all patients can access services comfortably.
Payment Options: Accepts credit cards and NFC mobile payments for convenience.
Parking: Free parking lot available for patients.

Appointment Information:

Patients are advised to book appointments in advance. The practice recommends scheduling appointments to ensure timely care. With appointment slots being limited, it's advisable to plan ahead to avoid any inconvenience.

Patient Reviews:

Opinions from patients reflect a high level of satisfaction. One review mentions Dr. Sangamithra Babu's approachable and empathetic manner, emphasizing the thoroughness of the assessment process, which included an MRI, blood tests, and a follow-up appointment at Westmead Hospital. Patients appreciate the reassurance received, particularly the comfort of knowing their condition was not more serious than initially feared.

Advantages:

Convenience: Situated close to Westmead station, making it easily accessible by public transport.
Comprehensive Care: Offers a wide range of services under one roof, including neurology consultations and neurophysiological tests.
Patient-Centric: Reviews highlight the personalized care provided, with a focus on patient comfort and understanding.
Accessibility: The facility is fully accessible for patients with mobility needs.

Practice Average Opinion:

Overall Rating: 3.7/5 - Based on three reviews, this indicates a generally positive experience with room for improvement in certain areas.

How to Contact:

For more information or to schedule an appointment, patients can reach out to Specialist Neurology Services at their phone number 296334999 or visit their website snswestmead.com.au.

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👍 Reviews of Specialist Neurology Services

Specialist Neurology Services - Westmead, New South Wales

Timeshare C.

5/5

I saw Dr Sangamithra Babu at Specialist Neurology Services for an ongoing minor issue that had worsened. I was recommend Dr Babu as she specialises in movement disorders. I found her very approachable and empathetic. I was sent for an MRI, blood tests and a study at Westmead Hospital. The assessment process was thorough and I received a follow up appointment with all my results, a diagnosis, and treatment plan. But mostly importantly reassurance that it was nothing more serious. The practice is only 5 minutes walk from Westmead station which was convenient as I work in the Parramatta CBD.

Supercalifragilistic E.

1/5

⭐☆☆☆☆
If I could give zero stars I would!

I am disgusted by the Lack of Compassion and Basic Courtesy – 3 July 2025

I called Westmead Neurology Outpatient Clinic on 3 July 2025 to check whether my GP referral had been received. What I got was one of the rudest and most dismissive healthcare experiences I’ve ever encountered.

I was told — bluntly — that they no longer take public neurology outpatients. Fair enough. But when I asked whether my referral had arrived, the woman refused to check. I explained I was happy to go private and simply needed to know where to send the referral and to whom. Her response? “Well, what is it for?”

I explained it was for hemiplegic migraines and family gene testing, and she replied: “Well, I don’t know. You’ll just have to see someone and they’ll work it out.”
She offered no information, no guidance — nothing but an attitude like I was bothering her.

I asked if she could suggest another public neurology clinic. Her exact words?
“I don’t know. Just Google hospitals and call them yourself.”
That is a lazy, dismissive answer and absolutely unacceptable in healthcare.

To make matters worse, I was told that any public referrals they receive are simply thrown away. Not stored, not returned to the GP, not redirected — just binned. That is beyond appalling. At the very least, they should be contacting the referring clinic to advise the referral won’t be accepted and offer redirection advice.

As someone who used to work as a medical receptionist, I understand the pressure and call volume. I know it’s not easy. But I also know that you can still speak to people with respect and provide basic information — or, at the very least, show empathy. If they’re overwhelmed by these calls, maybe they should update their voicemail or hold messaging system with information, so patients aren't left confused and treated like a nuisance when they call for clarity.

Instead, I was left feeling like I was being told to get stuffed for simply asking for help while managing a neurological condition that already affects my ability to function day-to-day. That’s not just poor service — that’s a system failure.

Westmead Neurology needs to do better. A lot better.
And I would appreciate follow-up from clinic management. Healthcare should never feel like this.

Janet D.

5/5

The staff was most helpful.
Caring and kind .
Doctor was great