Southern Plus East Fremantle - East Fremantle, Western Australia

Southern Plus East Fremantle

Address: 15 Wolsely Rd, East Fremantle WA 6158, Australia.

Phone: 864247400.

Website: scrosswa.org.au.

Especialidades

Aged care, Community health center, Group accommodation, Hospice, Nursing home, Wellness center.

Otras características

On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.

Opiniones

Esta empresa tiene 15 opiniones en Google My Business.

La opinion general es de 4.4/5.

Los residentes y sus familias se sienten atendidos por el personal, quienes ofrecen un cuidado de alta calidad y una atención personalizada. El lugar cuenta con instalaciones excelentes, seguridad sólida y habitaciones cómodas.

Los residentes también pueden llevar con ellos sus mascotas, lo que es beneficioso para su bienestar emocional y mental.

En general, Southern Plus East Fremantle es una excelente opción para aquellos que buscan un hogar seguro y acogedor.

👍 Reviews of Southern Plus East Fremantle

Pauline H.

5/5

Dad has recently moved in to Southern Plus East Fremantle and I am very impressed with the level of care provided by the staff. The place itself has great facilities, excellent security features and lovely rooms. The staff are friendly and very helpful.

Michelle M.

4/5

The staff I dealt with were lovely and very professional. I felt a bit of a disconnect between the brochure, website and the actual facility though. Nice to see dogs can visit the residents. Pets are so therapeutic for seniors.

Dianne R.

1/5

I don’t know where to start! Is it:
the constant change of management. 18months there has been 6 different managers but 7 managers as they tried one twice. The current manager is ‘Relief Facility Manager’
how vital health concerns such as weight loss and pressure sores are not addressed
when advocating on behalf of a resident intimidation and bullying is used rather than address these vital health concerns
the constant use and lack of communication of agency. When my mother was dying, each afternoon when leaving at 4:30pm (visiting hours finish) I would request to be called if she deteriorated so that I could be with her. At 3:30 am Tuesday morning my husband received an email stating that my mother had died. After sending an email to the manager 20 minutes later I was called to be informed that it was an agency RN and that my mother had died.
Please consider carefully as there is more!

Trudie W.

5/5

First time visit, staff member Esther made me feel very welcome and helped me through with exercises in the pool which were very beneficial to my knee surgery. Going back again.

David W.

5/5

My father is very happy at Southern Plus East Fremantle. The facility is beautiful, but it is the staff that make this a rare gem.

Josephine M.

3/5

I went to visit my friend who is there for 2 werks respite. 3 times she asked for a pain kilker for her knee . It never came and she was in pain all day. And its not cheap to be there

Nin S.

5/5

Gorgeous facility and very genuinely caring staff members. I hope to come here in my golden years!

The D.

5/5

Great staff friendly and felt very homely