Southend Medical Centre - Hampton, Victoria

Southend Medical Centre: A Comprehensive Overview

For individuals seeking a reliable and patient-centered medical facility, Southend Medical Centre stands as a highly recommended option. Located at 245 Hampton St, Hampton VIC 3188, Australia, this medical center offers a comprehensive range of services delivered by a dedicated team of healthcare professionals. The center’s phone number is 395987688, and their website can be accessed at southendmedical.com.au. Their specialization is primarily as a Medical Center, indicating a broad scope of practice and expertise.

Location and Accessibility

Southend Medical Centre’s strategic location in Hampton, Victoria, ensures convenient access for residents in the surrounding areas. The facility is specifically designed with accessibility in mind, boasting features such as an on-site services, a wheelchair-accessible car park, and a wheelchair-accessible entrance. Furthermore, a wheelchair-accessible toilet is available for the comfort and convenience of all patients. The clinic operates on an appointment-required basis, with strongly recommended appointments to optimize patient care and ensure adequate time for each individual’s needs.

Services and Amenities

The center provides a range of essential services, including the ability to accept credit cards and NFC mobile payments, streamlining the billing process. Patient feedback consistently highlights the thoroughness and care provided by the medical team. The emphasis on preventative care and proactive health management is evident in their approach. The clinic’s commitment to efficient service is underscored by the fact that patients are encouraged to schedule appointments in advance, demonstrating a focus on minimizing wait times and maximizing patient satisfaction. The appointments recommended policy further reinforces this dedication.

Positive Patient Experiences

Based on numerous patient reviews, Southend Medical Centre consistently receives outstanding feedback. The Google My Business page showcases a remarkable average opinion of 4.9/5, reflecting the high level of satisfaction among its clientele. Many patients describe their experiences as exceptionally professional and caring, with specific mention of the clinical nurse, Fiona, frequently praised for her kindness and attentiveness. Dr. Shap is consistently highlighted as an 'amazing' physician, with patients attributing their positive health outcomes to his expertise. New patients, such as those who visited for the first time, often commend the gentle and considerate approach of doctors like Dr. Davinia Raja, who demonstrated meticulous attention to detail.

Notable Service Highlights

• Responsive Reception Team: As evidenced by one review, the reception staff’s diligence extends beyond scheduling; they proactively investigated and resolved a Medicare card issue after the patient left the clinic, demonstrating a commitment to patient success.
• Comprehensive Care: The thoroughness of the medical examinations is repeatedly mentioned, suggesting a focus on accurate diagnoses and personalized treatment plans.
• Patient-Centered Approach: The consistently positive feedback indicates a strong emphasis on building trust and rapport with patients, creating a comfortable and supportive environment.

Further Information

The clinic’s website, southendmedical.com.au, provides detailed information about the services offered, the medical team, and clinic policies. Patients can easily schedule appointments online or by phone. The accessibility features ensure that individuals with mobility challenges can navigate the facility with ease. The combination of professional expertise, modern amenities, and a patient-focused approach establishes Southend Medical Centre as a premier healthcare provider in Hampton and the surrounding areas. The 136 reviews on Google My Business collectively paint a picture of a consistently reliable and compassionate medical center.

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👍 Reviews of Southend Medical Centre

Noelene W.

5/5

I would not attend any other Clinic. My experience is as always professional and the staff are so caring including the lovely Clinical nurse Fiona. Dr Shap is amazing. I would not be here today if it wasn't for his expertise.

Maree B.

5/5

It was my first visit, and Dr Davinia Raja was so gentle, considerate and thorough.
Also, there was a hic up with my Medicare card. After I left the clinic, the receptionist further investigated it, resolved the issue and rang to let me know.
A great positive experience.

Rowena M.

5/5

The clinic and Dr Raja were wonderful. She ran on time and was thorough and understanding of my issues.

Brian T.

5/5

In over one year of bringing my family to this practice, I have had only positive experiences with both the medical and administrative staff. I would certainly recommend Southend Medical Centre.

Stephanie A.

5/5

My family started attending Southend Medical Centre in the last year after my daughter was born. With a young family we've already visited a number of times and have always had excellent service. The doctors, nurses, and admin staff are all very professional and thorough, yet friendly and warm. I'm very happy to have found a great medical centre for our whole family.

Robert R.

5/5

I would like to say that my experiences at Southend Medical Centre have always been very positive. The receptionists, nursing staff, and of course the medical staff are all not only highly professional and thorough in their approach but also invariably friendly and understanding. Accordingly, I would have no hesitation whatsoever in recommending this medical clinic to any prospective patient who is seeking the best in medical care and attention.

Sarah D.

5/5

Everything about southend medical centre put me at ease. From the lovely receptionists as I entered, the atmosphere in the practice, the consultation with Dr. Daniel Diamond who was so kind and the treatment I got from the nurse it was honestly the most pleasant experience I’ve ever had at a doctor’s surgery.

Michael L.

5/5

On my most recent visit to Southend Medical Centre I was seen promptly at my appointment time. My in person appointment with Dr Davina’s Raja was very thorough and she was very professional. The reception staff are very busy but friendly. It is a pleasure to be a client.