Rooty Hill Medical & Dental Centre - Rooty Hill, New South Wales

Address: 31 Rooty Hill Rd N, Rooty Hill NSW 2766, Australia.
Phone: 296253411.
Website: pinkpages.com.au.
Specialties: Medical centre, Dentist, General practitioner, Psychologist, Radiologist.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets.
Opinions: This company has 192 reviews on Google My Business.
Average opinion: 2.2/5.

Location of Rooty Hill Medical & Dental Centre

296253411

Rooty Hill Medical & Dental Centre is a medical facility located at Address: 31 Rooty Hill Rd N, Rooty Hill NSW 2766, Australia. They can be easily contacted at Phone: 296253411.

This medical center offers a range of services, including Medical centre, Dentist, General practitioner, Psychologist, and Radiologist. Their facilities are designed to be accessible, with a wheelchair-accessible car park, entrance, and toilet available. They also have regular toilets for use.

According to Google My Business, Rooty Hill Medical & Dental Centre has received 192 reviews, with an average rating of 2.2/5. While there is room for improvement, it's important to consider individual experiences and needs when evaluating a healthcare provider.

Some factors to consider when choosing a medical center include location, services offered, accessibility, and patient reviews. Rooty Hill Medical & Dental Centre is conveniently located and offers a variety of services, making it a suitable option for many individuals.

Reviews of Rooty Hill Medical & Dental Centre

Rooty Hill Medical & Dental Centre - Rooty Hill, New South Wales

HK

1/5

Very bad experience, very bad management. Receptionists lie. Receptionists sent in people to doctors who came after me. I booked my appointment and receptionist said there are 3-patients before me so I sat close to doctor room. But actually 5-patients went to doctor before me. I asked the doctor, and the doctor confirmed that receptionists sent to 2-out of que patients before me. Doctor was also frustrated with the management and receptionists behaviours. I've experienced this twice with Rooty Hill Medical and Dental Centre.

Mohd Basir Oryakhail

1/5

The Admin girls at the front desk have no consideration and talk so load. It's a medical centre and I think they should have some respect for those who is waiting to see a doctor.

Amazing doctors, therefore, it's a long wait to see someone.

Now if you stay there for 45 - 60 mins, and listen to the front desks story of life, it'll be super annoying.

Jayde Beasy

1/5

Waited an hour for a Doctor to then be told after an hour she just got back from training and now have to wait another hour for my son (2 yo) to see the doctor. I let the receptionist know I wasn’t told this otherwise I would’ve booked with a different doctor and I was told “it wasn’t me who told you”. The receptionist need to stop bitching about other staff & doctors, and focus on doing their job for their patients.

Ro Da

1/5

I hope the management should do something about their receptionists and how they book patients. They need a better booking system and better front STAFF (someone who will do their JOB properly).

This happened to us few times, (not only once but few times).

On each occasion, waited for 2 hours to see the doctor only to find out that they didn't enter our names in the system. If we didn't ask after 2 hours of waiting, we wouldn't know that we are not in the computer and someone made a mistake not entering our details in to see the doctor. We never received any apology from the receptionists for their mistake. They then made us to wait again for long to see the doctor. Very disappointed service!

DM052

1/5

I wish I could give a negative rating.
If you can't get a job anywhere in the world, this medical centre will make you a receptionist so you can lie on the face of patients/customers. I don't know how someone can face themselves in the mirror after lying.
They said "we can't book you in with the dr as the dr will start in 30 minutes". 30 minutes later, while booking me as the patient, they told me that there are 3 patients before me. Upon asking how they got booked before me, they lied that they are telephone appointments while I saw all 3 patients walking in there infront of me. Apparently, they all were booked in by the ghost ?.
Come on, we are not as dumb as you are.
So bad to see drs have to rely on your poor customer service. What a shame.

Attention Medical Centre Management, please take appropriatr actions before the patients report you to the regulatory authority.

Zenon Wawrzyniak

5/5

My 84 YO mum was first triaged by nurses, very polite and professional. Then seen by Dr Yen. Handled my mum with great respect and patience. Very polite and professional as well as great communication in regards to my mum's medical issues.

Manav Vikram

1/5

Dr Haideri is a horrible doctor, she is slow, cannot speak up and on top of that refuses to see patients for more than 2 issues saying " i have already seen you for 2 things today, please come back another day and then we can look into this issue" in other words we need to come in another day and wait another hour and a half to get checked for somehting which we could have done today. Get your priorities right.

Sharon Clifford

2/5

I'm looking for a new bulk billed surgery as I cannot afford where I have been going for years. Wasn't impressed with this surgery after waiting for hour and a half I was finally seen by a Dr Wong( not sure if he was a doctor) the equipment he had didn't work and he didn't check the issue I was having, gave me a script no explanation on what it's for. I also asked for a double script for a heart med I need but he told me he couldn't do that because I wasn't a regular patient?
NOT IMPRESSED