Riverview Mind Clinic - Maroochydore, Queensland

Ashleigh S.

I see a lot of negative reviews here, and I respect everyone’s opinions. I agree that the admin staff can be very delayed in getting back to you, sometimes you have to contact a few times, however they are busy and I find when I do connect with them they’re extremely helpful and polite.

As for Dr Thet Aung, I’ve been working with him for a number of months to find the correct dose for me, and he has been amazing and working through my challenges and making changes to support me in the best way possible.

Will continue to attend this clinic, and thanks for Dr Thet for a positive and supportive experience.

Claire O.

Shameful. The most unprofessional company to deal with. For an organisation that deals with such sensitive matters, they don’t care in the slightest bit about their clients. I sent a referral letter from my GP in December 2024 and did not receive correspondence until March 2025. The only reason I received correspondence was because I emailed and called numerous times. I have heard nothing since, and have tried to contact them 20+ times via email and phone. Disgraceful. Do not go here if you need trustworthy, straightforward, sincere care.

Morgane B.

I had a very disappointing and frustrating experience with this clinic. I do not consider them professional at all. I paid $800 for a 60-minute Zoom consultation that ended up being a phone call due to technical issues on their end. The doctor mentioned she would contact me to book a follow-up appointment, but I never heard from anyone, except to receive a bill !!

I tried multiple times to call the clinic during business hours to ask if there was a booking made for me and to find out how to access my rebate. No one ever picked up or returned my calls. After three weeks of silence, I had to physically go to the clinic just to get answers. I spoke to two secretaries who told me they were busy and understaffed.

For a clinic charging $800 for an hour-long session, I expected a much higher standard of communication and service, especially from a mental health clinic that is supposed to support people dealing with anxiety and other mental health concerns.

An advice ? Don’t deal with this clinic.

Aimee B.

Today I had the best experience ever with Dr Thet Aung. He was so kind, patient, didn’t rush me, listened to everything I said and this was so refreshing after previous experiences. Highly recommend.

Thalita G.

I had an outstanding experience thanks to the exceptional customer service I received. A special thank you to Mila (personal assistant) who went above and beyond to help me, showing genuine empathy and care throughout the entire process. I’m incredibly grateful for the time and effort they dedicated — it made a real difference.
Dr. Thet, whose professionalism and compassion truly stood out. He is not only highly skilled but also genuinely caring, which made me feel supported every step of the way. I can’t thank them enough and highly recommend their services.

Slurmz08

Referral sent from doctor over 2 months ago, haven't heard a single word back. Tried calling many times, goes straight to voice-mail. Absolutely USELESS.

Chantal G.

Our Experience with Riverview Mind Clinic has been unprofessional and confusing. Not helpful for someone with anxiety and ADHD if anything this place has set their client backwards in their mental health challenges and financially. Do not recommend.

Georgia R. (.

I recently visited the clinic while supporting a disability client. The clinic itself is lovely; overlooking the water, the consult rooms felt very calm and relaxing.

Dr Thet Aung was very patient and understanding. He was particularly good at talking to my client, who he actively tried to keep involved in the appointment despite communication barriers. The Dr was very knowledgeable and had my clients best interest at heart. He explained the medication changes, side effects and other recommendations in a manner that was easy to understand, making it simple for me to report back to the team. He was also invested in understanding my client as best he could and exploring the many other ways we could improve his life outside of medication.

The ladies at the front desk were lovely. Knowledgeable and willing to help. They also interacted very kindly with my client who had a great visit thanks to everyone’s support.