Perfect Dental Fairfield - Fairfield, NSW

Lucy

Went in for a cleaning yesterday, but was made aware that I had mild periodontal disease, so I went ahead with active periodontal therapy. I always found dentist appointments anxiety-inducing, but the customer service and level of expertise at Perfect Dental is outstanding. Especially from the receptionist Olivia, who is kind, understanding, and professional. Perfect Dental would always ensure to update me if there were any changes to my appointment, and even contacted me after my appointment for a well-being check up.

In regards to the dentist and dental assistant, they were knowledgable and gentle, and gave extensive explanations about my condition, so I can make a well-informed decision. Thank you again Perfect Dental - you have made a lifetime client!

Kaan S.

Comfy, pleasant and wonderful staff. It doesn't feel sterile, it feels friendly and I'm never stressed or worried when I go see them for routine check ups and cleans.

imelda A.

The best staff. Receptionists Olivia is always so warm and welcoming, Mohammed is very professional and ensures patients are comfortable and happy.

Jeera J.

I had an amazing experience at this dental clinic! The staff was incredibly professional and friendly, making me feel comfortable from the moment I walked in. The dentist was highly skilled and meticulous, ensuring that everything was done perfectly. The service was top-notch, and the clinic was clean and well-equipped. I’m truly impressed with the quality of care I received. Highly recommended!”

DaughterOfChrist J. 1.

First time visit today for Mum, from the start to the end everything was great. The receptionist and staff were so friendly and welcoming.
Dr Kaldoun was working with Mum, and he is a professional oral therapist. He explained everything so thoroughly, and every step of the procedure. From the cleanliness, service quality and overall experience was 💯👍.
We will definitely be coming back.
Perfect Dental team, thank you for the wonderful and professional service. Many blessings.
17/01/25.

Rhian T.

Update** Came back for a check up, as well as a clean for my son and I. Brittney took such good care of us. It was my son’s first visit and he was pretty scared, but he turned out to have a really great experience and loved his little gift bag afterwards.

My tooth is doing well after the initial trauma. Had a really great clean. We both will be back again for our next cleans 🙂

Love this place

First visit:
My son accidentally threw my phone and it hit my mouth and broke my front teeth. I was so distressed and upset. Perfect Dental were able to fit me in within an hour or so. I had an incredible dentist who took great attention to managing my pain. She also took great detail in the presentation of the tooth she practically built from scratch. I wish i could have shown more gratitude in-store, but it was quite a traumatising morning and I was just so upset. Overall, I was really grateful for the experience.

The waiting area was also super cute and comforting. I will be making this place my new regular!

Shabir M.

I had a disappointing experience with this dental service in 2023. It felt like they were more focused on making money than on genuine dental care. They used up my child’s entire dental benefit for just cleaning and polishing, performing minimal work (cavities) while repeatedly scheduling follow-ups and charging us each time.

Additionally, the dentist behaved unprofessionally. He promised verbally a discount for my wife’s dental treatment but later charged the full amount, disregarding his earlier commitment.

Today 30.01.2025, I received a phone call from Amy to discuss my concerns. Initially, she was professional and polite, but after presenting her side, she dismissed my opinion and repeatedly asked me to change my review. She also mentioned escalating the issue to their legal team if I did not comply.

I believe that customers should have the right to share honest feedback without being pressured or intimidated. Reviews exist to help others make informed decisions, and I am simply sharing my personal experience. Instead of addressing concerns constructively, it is disappointing to see an attempt to silence feedback through legal threats. Businesses should focus on improving service rather than discouraging honest reviews.

shams A. F.

Can't thank enough Dr.Zayna and the whole team.The receptionist is very lovely and friendly. They did a really good job. I was suffering a lot with severe toothache. Now I don't have any pain.Thanx a lot.