Occphyz Consulting - Cannon Hill, Queensland

JK L.

I strongly expressed the pain in my ankle, but I felt that the doctor had no interest in my pain and was only focused on minimizing my permanent disability diagnosis. The WPI (Whole Person Impairment) criteria also consider the level of the patient's pain, but it seemed that this aspect was severely underestimated. The doctor's report underestimated my WPI and gave me the minimum score. As a result, I requested a disability diagnosis from another doctor.

The second doctor understood my pain and decided to take a more precise MRI scan to assess the situation. He said he would measure my WPI after reviewing the MRI results. It turned out that there was a neurogenic cyst as a result of the injury in my ankle, and my WPI results changed.

I don’t understand why the doctor could not understand or trust the patient’s pain. As a result, I didn’t receive proper treatment for some time and had to endure the pain with painkillers until I met a different doctor. I wasn’t meeting the doctor just to get more compensation. I just wanted to get an accurate assessment of my injury so I could manage my body properly and escape from the pain. I feel truly disappointed and cannot understand the judgment made.

In the end, my permanent disability only worsened, and I feel like I wasted my time and money. I absolutely cannot agree that the report was accurate. I plan to strongly protest to WorkCover regarding this issue. If anyone at WorkCover assigned this doctor to assess WPI, I strongly recommend meeting another doctor.

Abdul R. N.

0 star is still more then too much I wish I could give her less then that Dr Tersia de Wilzem was the worst experience in my life I don’t know how she got the dagree was so unprofessional would not recommend anyone to go and waste your money even I went through work cover but still waste of time and money only there for money plz don not recommend anyone to see her waste of time and money was so disgrace and unprofessional

Kathleen M.

After many months of going back and forwards to doctors, I finally had a doctor who listened and examined me with care and compassion. Dr Cunneen and his professional staff went out of their way to take care of me on the day of my insurance assessment. Dr Cunneen is wonderful at explaining carefully his role, answering my questions directly, then taking time to examine me with care not to cause me any more pain than I am already in. He explained about the report process and gave me some insight as to what his thoughts were about my case.
I would highly recommend Dr Cunneen for anyone needing answers to what is going on with their claim.
His rooms are lovely, quiet and comfortable with staff offering assistance if required.
I understand now why Dr Cunneen came so highly recommended by my insurer and solicitor. He is honest, caring and professional at all times.
My only wish is that I would love him to be my regular doctor!

Mohammad T.

No Stars for this review . I went to Dr Cunneen for a Workcover Permanent impairment assessment. I’m writing this if you are thinking of going to him for this; go elsewhere!!! He negated to even write on my assessment I have scarring he put 0% even a 2 year old unskilled person would be able to see that . Every 1% on an assessment counts to the assessment total and goes to question his whole ability to provide a fair report if failing to write and provide an accurate report. This may be so he can keep in the back pockets of workcover. Just so you are aware. I have rejected this offer and will be going to the Medical tribunal as a next step. Beware !! Don’t go here for Permanent Impairment Assessments .

Don’t go there very very bad they are working with worckcover and insurance.

Stephanie W.

I was seen by Dr Chris Cunneen under workcover. This appointment was requested by workcover.

I read previous reviews prior to my appointment and was a little nervous.

After meeting with him, I’m not sure why any one would give him anything but 5 stars.
He is professional, thorough and extremely experienced in his field.
Not only that he is personable and made me feel at ease.
I want to get my life back, I want to get back to work and be productive again.
Maybe that’s why others gave him less of a rating than I did. Maybe it more about them than about him.
I couldn’t recommend him more.

Marianne G.

Absolutely awful service, spoken down to, degraded and lied to.... gave them full access to my medical treatments etc that was all he used to make his opinion. Didn't matter how Physically able, flexible you were at all. Definitely will not be going back....no empathy, compassion, obviously getting hand outs from some organisation.
Total Hypocrite, no communication skills what so ever, thinks he's still in the forces!!

Bonnie F.

Make no mistake, these practitioners will twist your words to create a view that is extremely favourable to insurers. For a mere $1200 they can make a claim go away. Insist on a support person being present. Despite what they say you're entitled to respect, safety and privacy according to the Australian Charter of Healthcare Rights which applies to work-cover examinations as unfortunately it's a flawed system and they know it well. Should you be examined here consider lodging a complaint with The Office of the Health Ombudsman about the practitioner, their conduct and how their reports focuses on removing any liability from an insurer. Consider the strong views written by Occphyz going against anything your practitioners have stated likely suggesting a pre-existing injury or perhaps that it's non-work related and how perhaps Occphyz are not truly acting objectively. Be warned the practice manager is a lovely person, until you lodge a complaint with the OHO.

Ben J.

Find the staff to be helpful, Rebecca is always pleasing to talk to and we'll mannered. Karen has been fantastic in replying back to my emails .