Northside Plaza Medical Centre - Brown Mark - Berserker, Queensland

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Northside Plaza Medical Centre - Brown Mark: An Overview

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Northside Plaza Medical Centre – Brown Mark is a general practitioner practice located in Berserker, Queensland, Australia. Situated at 222 Musgrave St, Berserker QLD 4701, the centre offers accessible healthcare services to the local community. The practice’s telephone number is 749277611. While the practice itself maintains a welcoming atmosphere, recent observations highlight areas for potential improvement regarding hygiene and operational procedures. This detailed overview aims to provide prospective patients with a comprehensive understanding of the centre’s location, services, and important considerations.

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Location and Accessibility

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The centre’s address, 222 Musgrave St, Berserker QLD 4701, places it within a readily accessible area. The wheelchair-accessible car park and wheelchair-accessible entrance are notable features, demonstrating a commitment to inclusivity and accommodating individuals with mobility limitations. Furthermore, a wheelchair-accessible toilet is available on-site, ensuring convenient access for all patients. The presence of a dedicated toilet facility is also beneficial for patients and staff alike.

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Services Offered

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Northside Plaza Medical Centre specializes in general practitioner services. This encompasses a wide range of primary care needs, including routine check-ups, preventative healthcare, diagnosis and treatment of common illnesses, and management of chronic conditions. Patients can expect comprehensive care delivered by qualified medical professionals. The practice also acknowledges the importance of efficient appointment scheduling, and appointments recommended to ensure optimal patient care and minimize waiting times. Credit card facilities are accepted, offering added convenience for patients.

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Operational Considerations and Areas for Enhancement

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While the medical team is acknowledged for its caring and helpful approach, certain aspects of the centre’s operational environment warrant attention. Observations have indicated the presence of shared resources such as pens and tissue boxes, which, while understandable, can contribute to the spread of germs. Specifically, the shared pen situation and the shared tissue box raise concerns regarding hygiene practices. Additionally, the rubbish bin, requiring manual access, presents a potential vector for contamination. During periods of patient waiting, the absence of regular cleaning or sanitisation procedures is a notable observation. These points highlight an area where enhanced protocols could significantly improve the overall patient experience and mitigate potential health risks. The centre’s commitment to patient well-being should extend to meticulous attention to detail in maintaining a clean and safe environment. It is crucial to remember the importance of preventative measures, especially in the context of evolving health considerations.

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Patient Feedback and Reviews

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Currently, Northside Plaza Medical Centre has 4 reviews on Google My Business, offering a snapshot of patient experiences. The average opinion is 3.5/5, reflecting a mixed range of feedback. While many patients commend the caring nature of the medical team, concerns have been raised regarding the overall environment and operational hygiene. It’s evident that a concerted effort to address these areas would significantly contribute to elevating the practice’s reputation and fostering greater patient confidence.

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Additional Points of Interest

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• Wheelchair Accessibility: Comprehensive accessibility features are in place to cater to individuals with mobility challenges.

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• Payment Options: Credit cards are accepted for ease of payment.

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• Appointments: Appointments are recommended to ensure adequate time for patient care.

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The centre’s focus on accessibility and payment flexibility demonstrates a commitment to serving a diverse patient population. The recommendation for appointments underscores the practice’s dedication to providing thorough and personalized care. The lack of a dedicated website, while potentially a limitation, does not diminish the accessibility of the practice through its phone number and Google My Business listing.

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"summary": "Northside Plaza Medical Centre – Brown Mark is a general practitioner practice in Berserker, Australia, offering accessible services and a caring medical team, though improvements in hygiene and operational procedures are recommended based on patient feedback.",
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👍 Reviews of Northside Plaza Medical Centre - Brown Mark