MyHealth Medical Centre - Chatswood - Chatswood, New South Wales

mind S.

My daughter experienced dizziness and vomiting in early March. We visited this clinic, and the doctor diagnosed her with an issue related to "ear stones" and prescribed medication accordingly. However, two months later, she had the same symptoms again. We sought a second opinion at another clinic, where we were given a referral for a hearing test. The results showed that she actually had an ear infection.

I am extremely disappointed with the misdiagnosis and the lack of thorough investigation during our initial visit. Accurate diagnosis is critical—especially when it involves a child’s health. This experience has raised serious concerns about the quality of care provided at this clinic. We won't never visit this clinic again.

Ender N.

Dr Joe Wang is a good doctor but I can’t stay silent on the issue. After seeing numerous doctors about my medical problems Dr Wang found that I had very high blood pressure which was life threatening and I am grateful. This was after numerous doctors said it was acid reflux, bad sleeping posture causing headaches etc so pretty much I was misdiagnosed on numerous occasions with a condition that can be easily detected. I went to Royal North Shore Hospital who for the first time in my life admitted me in straight away, to my surprise, but was given the wrong treatment and I collapsed as beta blockers were used and the blood pressure was brought down way to quickly. Overseas I was found to have growths on my lungs which did not even come up on the x-rays I had here and when I had them done here after the finding the number had increased to 40 small growths. Dr Joe Wang did refer me to a lung specialist at North Shore Private Hospital respiratory clinic and I took all my medical documents with me and gave it to them. They said they were busy but I should keep my phone on and they will try and fit me in. They never even called me to give me an update and two months later they haven’t called, emailed, sent a letter pretty much nothing. In Turkey the lung doctor saw me in half an hour when I rocked up to the hospital with the initial result. Doctors here just play with your life like it’s nothing and the delays are an international disgrace. The amount of times I have heard here they have the best this and that I am still waiting to see it. I am going overseas to get treatment what treatment even being seen by a specialist is a step above what went on here. I hope you read this Dr Wang and these are the reasons I won’t be seeing you again. As a doctor you are great and I wish the other doctors I saw along the way were anywhere near your level. But to believe the Australian medical system is at a world standard level I think you are delusional. What happened to me is unforgivable. I wish you and your family all the best. Happy Lunar New Year.

Michelle W.

I'm writing to express my extreme disappointment with this clinic's management services. Being a loyal client here for almost 10yrs, the Drs have offered great help looking after us.
However I had an very unsatisfactory service call from the reception lately as the receptionist was not willing to offer any help despite the multiple proposals I have asked via the phone, which made me very disappointed. The next day I was on the call with the Dr, Dr mentioned to me the clinic manager suspended i have left a bad review for this clinic and said if you have left a bad review and you should not come back, but I never wrote any review for this place!!!
This is not the right way to manage customers and i called 3 times trying to communicate with the manager and also left my phone number and not receiving any call back. I don't feel they care about the existing clients despite that i have been here and supporting them for almost a decade.
If you suspect a client writing a bad review, then now I'm writing one for you! A proper customer services need to be trained in this place, and also don't suspect a client for a bad review just because they made complaint about a particular unsatisfactory experience. People are trying to communicate generally mean they are caring about your services I hope the manager here understand this.

Sush

Quite disappointed, called to find out which GP would be suitable for my areas of concern because there wasn’t any information available on the website, but the receptionist didn’t have any information on the GP to advice me - she kept going in circles about how everyone is the same and kept giving me their availabilities instead of answering the question, a big waste of time and energy. I've been to 3 myhealth clinics before and other GP clinics, never experienced anything like this. I wouldn't sign up to a place with front desk staff who are oblivious to the basics.

Ian Y.

Our family, including my mother, has been visiting this clinic for many years. It’s always been very convenient, and the service has been excellent. Yesterday, my mother went to the clinic for treatment of a burn, and the nurse was incredibly friendly and attentive. My mother was very satisfied and specifically asked me to leave this positive review. Keep up the great work!

sangita K.

I have been going to this practice for last 3.5 years. Staff are very helpful and knowledgeable. Dr. Jaime ho is the star. She is an amazing GP. Very caring, gentle and kind.

Aakriti S.

Dr. Lam was really nice and informative during my appointment. The reception was also very fast in getting me in and booking was simple. got my blood tested and the pathologist was so kind i’m not good with needles but she helped me through it like it was nothing. overall great experience. edu professional

M L.

I’ve been seeing Dr. Jamie Ho for the past 2-3 years, and I can confidently say she is an exceptional GP. She takes the time to explain everything clearly, making sure I understand my health and treatment options. Dr. Jamie is not only knowledgeable, but she is also incredibly kind and patient. You can truly tell that she genuinely cares about her patients and their well-being. Her compassionate approach makes every visit comfortable and reassuring. I highly recommend Dr. Jamie to anyone looking for a GP who goes above and beyond in patient care.