Mildura Eye Specialists - Mildura, Victoria

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"content": "Mildura Eye Specialists: A Comprehensive Review

Mildura Eye Specialists, located at 145 Langtree Ave, Mildura VIC 3500, Australia, offers a range of ophthalmology services at 350237479. This clinic is renowned for its commitment to providing high-quality vision care, though its customer satisfaction ratings are a topic of interest. With 7 reviews on Google My Business, the average opinion stands at 2.3/5. This review will delve into the clinic's specialties, accessibility features, and what patients should expect when visiting.

Location and Accessibility

Mildura Eye Specialists is situated at 145 Langtree Ave, Mildura VIC 3500, Australia, making it easily accessible to residents and visitors in the Mildura region. The clinic prides itself on its wheelchair-accessible facilities, ensuring that all patients, regardless of mobility, can receive care comfortably. Key accessibility features include a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These amenities demonstrate the clinic's commitment to inclusivity and patient comfort.

Clinic Specialties and Services

As an ophthalmology clinic, Mildura Eye Specialists specializes in comprehensive eye care services. Their extensive range of specialties includes, but is not limited to, cataract surgery, glaucoma management, diabetic eye disease treatment, and comprehensive eye exams. Patients seeking expert care for various eye conditions can find a one-stop solution at this clinic. However, it's important for prospective patients to book appointments in advance due to the potential demand for their services.

Patient Experience and Reviews

The patient feedback for Mildura Eye Specialists, while not overwhelmingly positive, provides a balanced view of the clinic's performance. With an average rating of 2.3/5 across 7 reviews, patients have shared a mix of experiences. Some commend the clinic's professionalism and the quality of care provided, while others have expressed concerns regarding wait times and the clarity of communication. These reviews highlight the importance of setting realistic expectations before visiting.

Recommendations for Potential Patients

For those considering a visit to Mildura Eye Specialists, it is advisable to:

• Arrive early to account for potential waiting times.
• Prepare any necessary documentation, such as insurance details and medical history.
• Dress comfortably, especially if mobility aids are required.
• Consider the clinic's accessibility features if mobility is a concern.
• Read and weigh the patient reviews to form an informed opinion about the clinic's standards and patient satisfaction.

Contact Information

Patients wishing to contact Mildura Eye Specialists can reach them at Phone: 350237479. While the clinic offers a range of services, it's always beneficial to reach out to confirm specific procedures, availability, or any questions regarding appointments.

Summary

Mildura Eye Specialists offers a suite of ophthalmology services in a wheelchair-accessible environment, but its average patient rating suggests there may be areas for improvement in service quality or patient experience. Prospective patients should approach their visit with a balanced perspective, considering both the clinic's specialties and the feedback from other patients.

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This JSON content provides a comprehensive review of Mildura Eye Specialists, including their location, services, accessibility features, patient reviews, and recommendations for potential patients. The HTML tags are used within the content to structure the information clearly and effectively, adhering to the given constraints.

👍 Reviews of Mildura Eye Specialists

Caitlin D.

2/5

My suggestion would be to either keep wait times down by sticking to appointment times more severely, or investing in some kind of mobile buzzer or alert system to give patients so they can at least go outside for a walk. The demographic of patients are mostly frail and elderly - it seems awfully unfair to keep them waiting for over an hour (at least) in uncomfortable chairs whilst wearing masks, no music or TV in the back room. The reception staff are helpful and doing their best, but the wait time and atmosphere leave much to be desired.

Janet W.

5/5

I have recently travelled from Mildura for two eye surgeries in two weeks. My husband and I would highly recommend Dr.Bassili. His professionalism, honesty and kindness was much appreciated.Also a big thank you to the wonderful staff at the Heidelberg clinic who were very welcoming, helpful and kind. Many thanks, Janet and Stephen Whitford. Mildura. Vic.

Kik K.

1/5

Have been waiting to see this specialist for 14 months. I rang on several occasions only to be told that I would be seen in May. Each time the reception staff have been very abrupt and unhelpful. The last phone call I had they told me my referral had run out and I’d need to get a new one and now my appointment time would be in August with no explanation or apology for the delay.

garry W.

1/5

Was told needed op on left eye which is fine he also shone a torch into my good eye, it was so bright it hurt..that was a month ago it still hurts and eye sight from good eye has diminished. I felt that I was being pushed into the operation which I will probably have to have now that I’m totally half blind.

Gardige F.

5/5

It was a very positive experience and highly recommend this group. Front staff was very supportive, kind and friendly. Dr Rahul Chakrabarti was very professional and performed excellent work for my little one.

Asha N.

1/5

The door does not work

Morgan C.

1/5

Front desk staff are rude and unhelpful. Not professional at all