Kipara Tropical Rainforest Retreat - Jubilee Pocket, Queensland

Address: 2614 Shute Harbour Rd, Jubilee Pocket QLD 4802, Australia.
Phone: 749466483.
Website: kipara.com.au
Specialties: Resort hotel.

Opinions: This company has 259 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Kipara Tropical Rainforest Retreat

Discover the Serene Beauty of Kipara Tropical Rainforest Retreat

Nestled in the heart of Queensland, Australia, at Address: 2614 Shute Harbour Rd, Jubilee Pocket QLD 4802, Kipara Tropical Rainforest Retreat offers a unique blend of comfort and nature's embrace. This resort hotel, accessible via Phone: 749466483, stands as a haven for travelers seeking tranquility amidst lush tropical landscapes.

Key Features:
  • Stunning views of the tropical rainforest
  • Spacious and elegantly designed rooms
  • Exceptional service
  • Vibrant local cuisine
  • Variety of outdoor activities
Location: Kipara is ideally situated in a serene location surrounded by the breathtaking Tropical Rainforest. Its proximity to natural attractions makes it perfect for both relaxation and adventure.

When it comes to accommodations, Kipara doesn't disappoint. With a Google My Business rating of 4 out of 5 based on 259 reviews, guests consistently praise the hotel's welcoming atmosphere, high-quality amenities, and exceptional service. The resort's commitment to sustainability is evident in its eco-friendly practices, appealing to environmentally conscious travelers.

For those considering a visit, here are some important points to keep in mind:
- Booking Suggestions: It's advisable to book in advance, especially during peak seasons, to secure your preferred dates.
- Activities: Take advantage of the various outdoor activities offered, such as guided rainforest tours and wildlife spotting.
- Cuisine: Don't miss out on trying the local Australian and international dishes served at the hotel's restaurant.

If you're planning a getaway that combines luxury with a touch of nature, Kipara Tropical Rainforest Retreat is an excellent choice. The average opinion of 4 out of 5 stars speaks volumes about the guest satisfaction and the hotel's overall quality.

👍 Reviews of Kipara Tropical Rainforest Retreat

Kipara Tropical Rainforest Retreat - Jubilee Pocket, Queensland
Salomé D.
2/5

Disappointing experience despite a nice setting

The hotel is well located, surrounded by nature, with a nice atmosphere and a small pool. However, several issues made our stay disappointing.

First, the room was extremely dark since the windows faced directly into the forest, allowing very little natural light in. This isn’t a major problem, but it’s something to be aware of. However, as soon as we entered the room, we noticed a strong musty smell, likely due to the humidity. It was quite unpleasant.

Another issue was the ant infestation in the room. We reported it to the reception when we checked out, and their only response was, “Oh, you should have told us.” This, besides being unhelpful, makes it seem like they were already aware of the issue but hadn’t addressed it.

Next, the so-called “free Wi-Fi” was completely unusable in our room because we had no signal at all. We couldn’t connect the entire evening, which was frustrating since it was advertised as an included service.

Finally, the biggest disappointment was breakfast. It was supposed to be included, but by 9:30-10:00 AM, there was nothing left. When we asked at reception, they told us it was a “complimentary” breakfast and that if nothing was left, too bad. But if a service is advertised as included, it should actually be available! We ended up leaving on an empty stomach, with no compensation or concern from the staff.

Overall, the setting is nice, but the service definitely needs improvement. Between the lack of customer consideration, the undelivered services, and the state of the rooms, we wouldn’t recommend this hotel.

Kipara Tropical Rainforest Retreat - Jubilee Pocket, Queensland
Beal F.
1/5

Really bad room. Not clean. Sheets were dirty (dog hair).
DIY bed – we had to make it ourselves when we arrived.
Dog fleas in the bed, we got bitten all over, making it very uncomfortable to sleep.
Tiny room, very difficult for the four of us to eat inside.
I do not recommend it.

We went to complain several times at the reception, but nothing was done.

Kipara Tropical Rainforest Retreat - Jubilee Pocket, Queensland
Michael D.
5/5

Our room was deliberately very small, but it was modern, private, and had everything needed. Very happy. Bus stop 100m from the front door of the resort and plenty of free in site parking. Large communal kitchen was open, friendly and modern, and well equipped with a tropical vibe.

Kipara Tropical Rainforest Retreat - Jubilee Pocket, Queensland
watsandmerc1940

What is there to say about this place? Reception was friendly. I think her name was Kerry. Check in took forever because their internet was not working. ||"breakfast " was a joke. See photo. Flies were everywhere. No one was using it. It was filthy. ||I paid for an upgrade to a "vintage villa ", the name says it all. It is a demountable cabin which is very tiny ,old and falling apart. It was overpriced . ||There are other places in Airlie that are new and modern closer to town. Not recommended. It is also too far from town centre. Car is required. It is out of town.

Kipara Tropical Rainforest Retreat - Jubilee Pocket, Queensland
Rachel O. C.
1/5

I stayed in Kipara from the 17-20th of January 2025. When we checked in we were met with lovely staff at reception who was very accommodating, I'm sad to say that was the only good thing about our stay. When we walked into our room we were met with a dirty room, the bunk beds had dead bugs underneath the mattress. The air conditioning is filled with dust and the rooms smelled like mould. There was a constantly musty smell lingering. The bed linen had stains on them and I was woken up with bites potentially from bed bugs during my stay. This place made for an uncomfortable stay, I will not be staying here again I would not recommend to anyone.

Kipara Tropical Rainforest Retreat - Jubilee Pocket, Queensland
Chantal C.
4/5

Great room, nice and clean, very comfortable bed! The location is great, service was good on check in and check out. The kitchen was not clean, there were no bowls…

Kipara Tropical Rainforest Retreat - Jubilee Pocket, Queensland
heikewC3358FR

Had a wheelchair accessible apartment. Clean, lots of space to maneuver, wheel-in shower, ramp with parking spot. And the best thing about this place is the staff. Very friendly and helpful. They got me a good deal on a reef snorkeling cruise. Will stay there again when I come back next year.

Kipara Tropical Rainforest Retreat - Jubilee Pocket, Queensland
Heike W.
5/5

Perfect for wheelchair. Spacious apartment, wheel-in shower, handelbars, ramp with parking. And very clean. And the best thing about this place is the staff. Very friendly and helpful. They got me a good deal on a reef snorkel trip. Will stay there again when I come back.

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