Key Health Sydney CBD South - Sydney, NSW

Address: Ground Floor, 281 Elizabeth St, Sydney NSW 2000, Australia.
Phone: 282621000.
Website: keyhealth.com.au.
Specialties: Medical Center, General practitioner.
Other points of interest: Identifies as women-owned, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Toilets, LGBTQ+ friendly, Transgender safe space, Appointment required, Nursing room.
Opinions: This company has 621 reviews on Google My Business.
Average opinion: 4.8/5.

Location of Key Health Sydney CBD South

Key Health Sydney CBD South is a well-known medical center located in the heart of Sydney, Australia. The address is Ground Floor, 2

Reviews of Key Health Sydney CBD South

Key Health Sydney CBD South - Sydney, NSW
Nicole Ramos
5/5

had an excellent experience with Dr. Elisa. She was extremely friendly and empathetic, taking the time to truly listen and address all of my concerns with care and professionalism. I felt completely at ease throughout the appointment and left with all my questions answered. Highly recommend!

Key Health Sydney CBD South - Sydney, NSW
Stella Leong
5/5

Fuss-free appointment making that doesn’t take your credit card details at this stage, unlike some clinics here in Sydney. We saw Dr Aaron Wong , our second doctor’s visit (after we didn’t find the first visit at Medical Centre at Darling very helpful.) Dr Wong was extremely patient, gentle, detailed, and quick with his assessment that my child needed antibiotics after 6-7 days of fever and deterioration of cough. He suggested further tests to be done in the clinic as well.
Staff are all friendly and professional, including the one at the reception as well as the one doing the swab tests .

Key Health Sydney CBD South - Sydney, NSW
Tom Tom
3/5

The doctors are very good, but the long waiting times are frustrating. I have been to this centre three times, and every single time I have had to wait 30 min longer then my appointment time. 10-15 min, sure, that’s understandable and I can accept that, but this is just way to long. For people who are working in the city and visit on there lunch break, be warned. It might take A LOT longer than expected.

Key Health Sydney CBD South - Sydney, NSW
Ann-Katrin Glanzner
1/5

I had a disappointing experience at Dr. Natalie’s practice today. My visit was intended to be a straightforward consultation to receive a second dose of immunisation (not related to COVID). However, I was charged for multiple items, including a GP standard consultation, a COVID suitability assessment, and the immunisation itself.

When I questioned the charges, particularly the COVID suitability assessment, I was told by the front desk that the doctor “must’ve talked to me about COVID.” In reality, the only mention of COVID was when the doctor briefly asked if I was vaccinated, to which I answered “yes.” That was the entire extent of the conversation.

It feels incredibly frustrating to be charged for a service that wasn’t asked for. When I raised my concerns with the front desk, I was essentially dismissed and told that my health insurance would cover it, as though that justified the charge.

This experience felt misleading and unfair. Patients shouldn’t be charged for services they didn’t explicitly request or receive, and the lack of accountability from the practice only added to my frustration.

Key Health Sydney CBD South - Sydney, NSW
Kayleen Rabnott
4/5

I am not from Sydney and returned recently from overseas trip unwell. I booked my visit through Hot Doc and had no problems getting an appointment. Appointment was at 11.20am and I was seen by the doctor on time and out within 10 mins. The doctor was lovely and easy to understand.

Key Health Sydney CBD South - Sydney, NSW
Jackie and Eliot D
5/5

Terrific Staff and Doctors ... friendly and accommodating. We were in Sydney from the USA with a prescription from the USA that needed to be reissued by an Australian Doctor so that we could obtain medications in Australia. We were able to be seen by a Doctor on very very short notice (about 10 minutes) after walking in on a Monday afternoon. Thank-you so much for your assistance !

Key Health Sydney CBD South - Sydney, NSW
Daisy Rutto
5/5

The GP I saw was truly exceptional. He took the time to listen to my concerns and made sure to address all my questions with patience and clarity.

I highly recommend this medical centre to anyone in need of healthcare services. The combination of an attentive GP and a friendly staff makes it a standout choice. Thank you for such a great experience! ?

Key Health Sydney CBD South - Sydney, NSW
Isabella Thant
5/5

Fully recoverable for OSHC / OSVC health insurances for centrain doctors on weekdays 10 am - 3:45 pm. And Dr Naheed was so thoughtful and patient. The receptionists were nice too. I love it

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