Katie's Way Manhattan (Behavioral Health) - Manhattan, Kansas

Ben Bowers

I have seen many providers and therapists over the years and to be able to find a medical provider and a therapist that are above outstanding in the same practice is a gift from God. Crystal was the first provider that I sat down in front of made me feel like a human and showed genuine concern for my needs and was well trained in what would be good for me and what to stay away from. She listened and gave suggestions other than just medications.

Mr. Rush is my therapist and it’s hard to begin to tell you about him because he has many incredible qualities that set him apart from any therapist I have ever seen. I jokingly likened it to talking to Mr. Rogers last night when explaining to my wife why I feel so comfortable. Certain people don’t have to try to force things when they are skilled and confident in ability. I would highly recommend this man for your children and if you are an adult, don’t let all the pictures on the wall from the kids or the toys, he is great with adults and for me I view this as one of his many strengths, the ability to adapt to a wide variety of patients and be able to meet you where you are. Thanks Mr. Rush

Laura Coil

I have been trying to take care of a bill I have been getting notified of since February. My primary issue is that I have done everything in my power to get this taken care of (going to the office, calling, leaving voicemails, etc) and I never hear anything back. Even more frustrating is the fact that I was told my insurance refused to cover it, yet when I called my insurance they had never even received a bill for the dates in question. I have been told by multiple people they would get it sent up and then I continue to get notified of outstanding balances with no call or email regarding a plan to fix this issue!

*Update 7/8/2024*
I received a phone call the day I posted this review and was again told the issue would be brought up to billing and to expect a phone call. It has been a month (if not longer) and I still have not received contact of any kind regarding the outstanding balance and continue to get notifications about it.

Mary “Mary0811”

*Update* 5/21/24
Still waiting on someone to call me about my bill. I've had people tell me they are forwarding it but haven't heard anything....

I've been a patient for a few years now and had no issues but recently I've been trying to get a hold of someone in the billing department in regards of my invoice. I've contacted them multiple times and left voicemails but no one has called back. It's been three weeks and I don't want to leave my account unpaid but I am not sure what else I can do.

Victoria Pruitt

I was a patient for a year then when my provider left I ask to get a new one then i was left on red and was dropped like a hot potato not a call or anything I ran out of meds and had to look for another place to go they don't care about you or your health!!!

Ruth Rodriguez Metz

UPDATE: The communication has greatly improved since my last review. I am now under David Dominguez and I am so happy with the care he has provided in just the first appointment. David was thorough, kind, and funny. He is professional without being intimidating. He asked me throughout the session if there was anything else he needed to know about me and if I needed him to do more for me. We reviewed my meds and discussed what worked and what didn't. Further into the session, we discussed ways I could maintain my mental illnesses outside of medication. I am very optimistic about receiving further treatment from David. I highly recommend him.

I've been going to Katie's Way for years. Susan Marshall is open-minded, listens to my concerns, and helps me along my treatment plan. She's been flexible with the medication shortages, as we try alternatives to keep me on track. The only flaw is communication. It isn't the best, but they try.

Darcie Anna Hartwick, NBC-HIS, Tinnitus Care Provider

I have really enjoyed being a patient of Dr. Wichman's. He has helped me so much with the issues that I have been dealing with. He is so caring and helpful with the treatment plan that he's made for me. I feel so much better with my mental health. He truly cares and listens to what you have to say and prescribes that proper medication to help you with your mental health care. Thank you so much for improving my mental health and well being.

Ashley Lawhead

I’d give less stars, but not an option. They have ZERO idea what they’re doing. They do not care, and will show you they don’t. I wish that I never went to these people at all.

Serena Alfaro

Love my provider but their ability to answer the phone or voice mail is none existent. Not sure why they have receptionist when I can’t even get a call back in days.