Independent Living Specialists (ILS) - Mackay Showroom - Paget, Queensland

Independent Living Specialists (ILS) - Mackay Showroom Overview

Nestled at 5/70 Connors Rd, Paget QLD 4740, Australia, Independent Living Specialists (ILS) - Mackay Showroom stands as a beacon of support for those in need of mobility and disability equipment. With a comprehensive range of services including mobility equipment supplier, disability equipment supplier, and an e-commerce service, ILS ensures that their customers have access to the best solutions regardless of whether they visit in person or shop online.

Key Features and Services

- Mobility Equipment Supplier: ILS offers a wide array of mobility aids tailored to meet individual needs, ensuring that everyone can move around with ease and confidence.
- Wheelchair Rental & Repair: For temporary needs, ILS provides wheelchair rental service, and for those requiring longer-term solutions, they offer a dependable wheelchair repair service.
- Medical Supply Store: Beyond mobility, ILS stocks essential medical supplies to cater to various health requirements.
- Accessibility: The showroom itself is wheelchair accessible, complete with an accessible entrance, parking lot, restroom, and seating areas, ensuring a comfortable experience for all visitors.

Customer Service and Facilities

ILS prides itself on its exceptional customer service, as evidenced by the positive feedback on Google My Business. With 10 reviews and an average rating of 4.6/5, it's clear that the company excels in meeting customer needs. Visitors appreciate the quick service and competitive pricing, especially highlighted by a heartwarming testimonial from a grandmother who, despite being from overseas with limited mobility, found the best rates and friendly treatment for wheelchair hire during her visit.

Getting in Touch

For those seeking assistance or looking to explore their wide range of products, ILS's phone number is 1300839036. Alternatively, interested parties can visit their website at ilsau.com.au for more information or to explore their e-commerce offerings. The showroom's wheelchair accessible features make it convenient and welcoming for anyone needing assistance.

👍 Reviews of Independent Living Specialists (ILS) - Mackay Showroom

Anita-Moana W.

5/5

Grandmother came for a 4 week visit from overseas but is limited mobility. This place was the best priced, kind, quick service available for a wheelchair hire over the 4 weeks. Very impressed with this service and will use again

Brooke A. B. M.

1/5

It's gone down hill since the company was taken over by ils. Probably why the reviews are all good so long ago. Delivered a bed for our son, dinted the wall in our only 4 day old new house + had two right rails and said they'd be back that afternoon with the left. Multiple phone calls 4 months later finally got a rail. That was a year ago, now that rail has completed snapped off the metal plate attachment. Have been calling back to back with no response. Such a safety issue given the company services people with durabilities

Susan T.

5/5

Wow. These people are amazing. They helped me find the *perfect* aid to allow my family to all participate together in the same activity despite disability. Marcela was my Service fficer and she watched over my order every step of the way, even when the post office misplaced it! Magical Christmas for us; thank you so so much Marcela and crew. You will hear from us again!

Meaghan B.

5/5

I couldn’t say anything bad about the Products or the Company, the staff are great and help out in anyway possible, very pleasant and happy. if you have anything to Ask and there not sure the staff will jump on it straight away to find out for you.
Would suggest them to anyone. 5 out 5 from me.

Cheers Meaghan

Cherry

5/5

I bought these socks for my mother she thinks they are wonderful warm , the colour didnt run, and they feel fantastic. thanks you Think Mobility wonderful socks

Natty N.

5/5

Brought a carton Hartman wipes for a family member which came in record time. They are a lovely product would highly recommend them to anyone.

David C.

5/5

Great sales and support and communication good value for the money

Lee H.

5/5