Home Hill Surgery - Home Hill, Queensland

Okay, here’s a detailed description of Home Hill Surgery, crafted as a helpful and informative assistant, aiming for a formal yet approachable tone:

Home Hill Surgery: A Comprehensive Overview

Home Hill Surgery is a well-established general practitioner practice serving the community of Home Hill, Queensland, Australia. Located at Address: 69 Eighth Ave, Home Hill QLD 4806, the clinic is dedicated to providing comprehensive primary healthcare services to patients of all ages. Contacting the practice is straightforward via their phone number: Phone: 747821479. While they do not currently maintain an active website, the information below offers a thorough overview of their services and facilities.

Location and Accessibility

The clinic’s address, 69 Eighth Avenue, places it within the heart of Home Hill, making it easily accessible for residents. Furthermore, Home Hill Surgery demonstrates a strong commitment to accessibility, offering several key features designed to accommodate a wide range of patients. These include:

• A wheelchair-accessible car park, ensuring convenient parking for individuals with mobility limitations.
• A wheelchair-accessible entrance, facilitating easy access to the building itself.
• A dedicated wheelchair-accessible toilet, demonstrating a thoughtful consideration for patient needs.
• General restroom facilities are also available.

Services and Requirements

Home Hill Surgery specializes in general practitioner services, covering routine check-ups, preventative care, diagnosis and treatment of illnesses, and chronic disease management. It is important to note that appointment required for all consultations, and the practice strongly recommends that patients book appointments in advance to ensure timely care. This proactive approach allows for efficient scheduling and optimal patient flow.

Patient Feedback and Considerations

Based on publicly available information, Home Hill Surgery has garnered a significant number of reviews on Google My Business – a total of 550 reviews. The overall average opinion is 4.9/5, reflecting a generally positive patient experience. However, feedback suggests that improvements could be made in the accessibility of the phone system and the interaction with the reception staff. There appears to be a need for enhanced communication and a more welcoming atmosphere at the front desk.

Despite these considerations, the positive feedback regarding the medical professionals themselves is a strong indicator of the quality of care provided. Home Hill Surgery strives to offer a patient-centered approach and a commitment to the health and well-being of its community.

Ultimately, Home Hill Surgery presents a valuable healthcare resource for residents of Home Hill and surrounding areas. Individuals seeking a reliable general practitioner should consider contacting the clinic to schedule an appointment and discuss their healthcare needs.

👍 Reviews of Home Hill Surgery

Danika C.

4/5

I had a beautiful nurse and Doctor whom were a pleasure to deal with and would recommend them, but my experience with the phone system and booking with reception wasn't so pleasant. The phone would never be answered, ringing several times a day, but you could hear them answer it when waiting there. The reception ladies are the most uninviting I have ever met, a friendly smile is not difficult, I understand we have bad days but all of them!

Katrina V.

5/5

I have seen three different doctors from the home hill surgery and they have all been fantastic. They are professional, thorough, and really listen. I can’t recommend them enough.

Jamie O.

3/5

The doctor was pleasant and ultimately helped me achieve what I needed. However, the experience left me feeling like my business wasn’t particularly valued. I waited 35 minutes past my scheduled appointment time, despite the clinic not appearing especially busy. Additionally, the admin staff repeated their fees to me four separate times, which came across as unnecessarily insistent and somewhat patronising. These aspects of the visit felt disrespectful and unprofessional, which detracted from an otherwise satisfactory outcome.

Lesa L.

5/5

Rang oneday got an appointment the next. Arrived a little early, doctor was fairly well running on time, so a short wait period.
Whenever I need to see the doctor my experience is usually always the same at Home Hill Surgery.

Ronald R.

5/5

Always friendly and helpful. They have access to a lot of services in one place. The staff seem very knowledgeable.

Greg M.

5/5

Very good family medical practice, operating 7 days a week with a Doctor and Nurse always on duty. Street walk-ins also available.
Extremely efficient reception to manage appointment bookings and general office duties.
Sullivan Nicolaides Pathology, Coastal Radiology and a Physiotherapy Service all in the same complex makes Home Hill Surgery a one-stop practice for all things medical. Bulk billing and Telephone Consults also available.
Personally, I cannot rate my Doctor highly enough.

Luke M.

5/5

It's one of the best surgeries I've been to. Starting as a new patient they made the transition simple and stress free.
I highly recommend. The doctors and staff were amazing.

Les H.

5/5

Great doctors and fantastic counter staff. Caring and supportive. Extremely satisfied and happily recommend .