Helping Hand Mawson Lakes - Mawson Lakes, South Australia

Helping Hand Mawson Lakes is a reputable company located at Address: 2 The Strand, Mawson Lakes SA 5095, Australia. The organization can be reached by phone at 883602500 and through their website helpinghand.org.au. Their primary specialization is in Aged care and they provide additional amenities such as a wheelchair-accessible car park and entrance.

The company has garnered 37 reviews on Google My Business, showcasing their dedication to providing quality care. The average opinion rating sits at a strong 4.4/5, demonstrating their commitment to excellence in service.

Customers often cite the caring and professional staff as a significant factor in their positive experiences. Many have praised the organization for their exceptional care, such as this testimonial: "The staff at Helping Hand, Mawson Lakes are a brilliant, caring and professional group of people. Their care for my mum is second to none. We couldn't have picked a better home for my mum's final years.". This speaks to the company's dedication to providing personalized care for each of their clients.

👍 Reviews of Helping Hand Mawson Lakes

David M.

5/5

The staff at Helping Hand, Mawson Lakes are a brilliant, caring and professional group of people. Their care for my mum is second to none. We couldn't have picked a better home for my mums final years.

Golfr2020

3/5

Activity for clients are catered for as best they can. Unfortunately the same can't be stated for some nursing staff attending to clients at times. From my observation there had been ocassions when a call bell used was simply ignored, turned off at the nurses station and not attended to.
A former nurse myself, it is paramount that call bells need to be ensured that they are in reach of clients and (not un plugged) so they can use it and secondly are attended to. You may be dealing with a life threatening situation one day and i hate to think a patient being compromised.

Janis P.

5/5

One of the best places. Extremely clean, n very friendly staff who take the time to listen to any concerns you may have. They also keep you up to date if there are any problems with your elderly family in there.

Karen B.

5/5

I am more than impressed about the standard of care my mother is receiving at Helping Hand Mawson Lakes. The staff are wonderful, they keep me informed about mum's well being and most importantly mum is comfortable and she loves the carers. I highly recommend Mawson Lakes as a residential care facility.

John M.

5/5

Well presented internally and externally. Good vibes with staff and rooms professionally maintained. Our Mum very happy with food and enough interests to keep her entertained.

Justin B.

5/5

Was there for an hour or so. Didn't get to have a look around. Seems very nice,. Friendly staff.

Jacob

5/5

This place is awesome, lovely team of workers, friendly to outsiders and all residents. All up to date with covid rules!

John V. D.

5/5

It appears to be well run with plenty of friendly and helpful staff. The rooms are clean and tidy.