R S
5/5
Joyce, the most professional, knowledgeable, and patient practitioner I have ever come across (and I've been through so many over a 10 year span of XRAYS, CT scans, MRIs and Contrast MRIs).
I had spinal tumor meningioma 8 years ago which is unfortunately back now, but I have never met a more gentle, and humble practitioner in my life.
I just simply cannot find the right words except to say that Joyce is extremely reassuring, I was probably her most difficult patient having rarely any veins showing through my arms (always had this issue regardless of my water intake), and the ones that are there, are extremely thin. Not only did she get the cannula on the first go, but I literally did not feel the contrast ink when she injected it.
Joyce was also so thorough that she took pictures BEFORE and AFTER the contrast injection. In all my prior images no one's ever done that (it's usually one separate one for ink and one separate one without, costing twice out of pocket).
Once the scan was finished I was overwhelmed with a sense of gratitude and began to cry and thanked this beautiful soul.
If I've been treated the way Joyce treated me today I wouldn't be living with the paralyzing fear and anxiety attacks that I live with until today, when visiting medical professionals.
She was so humble that she smiled and called herself "lucky" for getting the cannula at the first go.
Joyce, there is certainly NOTHING "lucky" about the level of professionalism, empathy, reassurance and expertise of which you equip.
Thank you for being the wonderful practitioner that you are and I wholeheartedly thank you for your empathy and humanity ?