Gold Coast Mental Health Unit - Southport, Queensland

Overview of the Gold Coast Mental Health Unit

Located at Hospital Blvd, Southport QLD 4215, Australia, the Gold Coast Mental Health Unit stands as a vital mental health service in the region. Accessible via phone at 1300744284, those in need of support or assistance can reach out directly. The unit's services are featured on their official website: goldcoast.health.qld.gov.au, offering a wealth of information for potential patients and their families.

Key Features:
- The unit prides itself on its wheelchair accessible entrance, ensuring that individuals with mobility issues can navigate the premises without difficulty.
- Visitors will find a wheelchair accessible parking lot to accommodate those who require it.
- Comprehensive facilities include a wheelchair accessible restroom, demonstrating a commitment to inclusivity.
- Additionally, the unit provides standard restroom facilities for all visitors.

Point of Interest:
For those with specific needs, the unit's accessibility features make it a welcoming place for individuals with mobility challenges.

Opinions and Ratings:
The unit has garnered 14 reviews on Google My Business, with an average opinion rating of 2.2/5. This indicates a room for improvement in the services provided, suggesting that potential visitors might want to consider this feedback when deciding whether to seek help here.

Recommendations for Those Seeking Information:
1. Visit the Official Website: For detailed information about the services offered, hours of operation, and how to reach out for assistance, the official website is the best starting point.
2. Check Reviews: While the average rating might raise concerns, reviewing individual opinions can provide a clearer picture of patient experiences.
3. Utilize Contact Information: Don't hesitate to call the unit directly at 1300744284 to ask questions or seek clarification on services.
4. Plan Your Visit: Given the accessibility features, plan your visit with the assurance that you will be well-cared for regardless of your mobility needs.

Final Recommendation:
Despite the average rating, mental health is a critical aspect of overall well-being, and seeking help is a sign of strength. If you or someone you know requires support, reaching out to the Gold Coast Mental Health Unit could be a crucial step. For detailed inquiries or to schedule an appointment, visiting their website or contacting them directly is highly recommended. Prioritize your mental health and take action - your journey to recovery starts with the first step.

👍 Reviews of Gold Coast Mental Health Unit

Heidi E.

1/5

Meleluca ward gcuh is a disgrace in comparison to robina waratah ward where the staff are nice and caring.
I have experienced both places and meleluca staff search bags and treat patients in an UN caring and disrespectful way.
I pity anybody that is treated by rajah as she is unprofessional and uncaring.
I'm happy they moved me on to waratah where they treat me with respect and a human being.
Certainly different perspectives are worth while considering.

Desmay A.

1/5

I would not recommend this place to your loved ones. Keep them out.
I had the most traumatic experience ever . Don't let them go there!!
I was ignored
I was not told any rules
I slept in the toilet because it was warmer . My room felt like a freezer.
I had one blanket and one sheet .
Patients were getting treated really poorly . Watch out for one of the wardens because he is an absolute liar!

Kara S.

1/5

Worse then a prison, the staff show the patients no dignity, no respect. And they treat them worse than prison inmates, they sedate the patients.
A mentally sound person would definitely lose there mind in this place…….
Absolutely disgusting by staff in this facility.
Absolutely heartbreaking… the rooms are worse than a Prison cell. Why is this place allowed to be running in the condition it is in? A audit will need to be done on this place ASAP!!!!!!!
RISK MAN!!!!!!!!

Chris L.

1/5

I don’t think these guys even know what they are meant to be doing. Complete misuse of government funding. Shut this place down

Eden M.

1/5

Awful, abusive people who will not help you, they will just lock you up and force you to take whatever they say is the correct medication, it doesn't matter if you have good insight and a desire to take the right meds, you are just a stupid mental case to them to be controlled properly so they don't suffer any liability.
If you think these people will help your suicidal teenager, you're kidding yourself. They will only ever make things worse, if you want actual mental healthcare it costs money, all you get here is a particularly horrifying kind of abuse, empowered by the state.

Chris M.

1/5

Some guy called Garter lied to me, today someone called me a liar then Anthony called me 3x repeatedly to gaslight me, I would stay away from these horrible people, I explained he was exacerbating my condition, I need to make a complaint and he said I could only talk to him, HORRIBLE

Freyja

5/5

Great Staff easy access and phone contact easy to navigate

Ayemay D.

1/5

For mental health support, don’t put your hope into these guys. Totally incompetent and condescending. If Mary answers the phone hang up before she pushes you further into darker places! Don’t have any faith in the service, seek help another way. These people need professional development in basic care, mental health support and basic customer service.