Gladstone Hospital - West Gladstone, Queensland

Steph L.

I'm absolutely appalled by the service at Gladstone Hospital! I took my 18-day-old daughter there because she had a persistent rash on her face. We were placed in a back room due to her young age, and I'm 95% sure they forgot about us.

After waiting for three hours, I asked what was happening since no one had even looked at her. We had to drive to Brisbane the next day, and I was getting worried. The response was, "The doctor is coming now, sorry." However, another two hours passed, and it was already 12 am. I decided to leave and informed someone, who then told me, "It's just milk pimples; put breast milk on it, and she'll be fine."

The next day, I drove down south and booked an appointment with a GP for that afternoon. As soon as the doctor walked into the room, he took one look at my daughter and said, "That's golden staph; if that's why you're here." I confirmed that it was, and I was shocked that it took him only five seconds to diagnose correctly!

I'm horrified that Gladstone Hospital misdiagnosed my daughter's condition and told me it was just milk pimples. If I had listened to them and not sought a second opinion, the consequences could have been severe. I'm so grateful that I took my daughter to see the GP in Brisbane!

Pat M.

I would like to thank Patient Travel so much for al that this Department does for me.
I feel that they have a large workload, yet each time I submit my forms for Reimbursement, it is handled with pleasant attitudes, efficiency and the Reimbursement quickly follows.
You are very much appreciated, thank you.

Jane H.

Wonderful experience in the ED, so streamlined and professional. I have never been to a ED that triaged as quickly and the staff were all lovely. In and out in 2 hours for a fracture.

Garth F.

Went in a few months ago and they cured a problem I had trusting certain doctors but the people that work in the endoscopy and colonoscopy departments were fantastic and the first time I didn’t need massive amounts of pain Relief . From the doctors to the cleaners they were perfect and I had done over 150 trips to the emergency departments at the PA and Mater hospitals and one visit to the Gladstone hospital and I have a diagnosis for the pain and now repairing the damage , if not for them I’d still be in bed suffering so much pain . Thank you to everyone that helped me .

Hayden G.

Great staff got there priority’s right waited 3 hours in a empty waiting area. with a dry socket from my own smoking habit. At least those that needed it where seen first keep up the great work don’t let the Inpatients patients bring you down we all know there clowns

Jean B.

I had to take my 11 yr old son into the emergency department yesterday and I can only say good things about our experience. All the staff were highly professional, caring and very thorough in checking out my sons issue and made him feel assured and comfortable. My son also commented on how all the staff were so nice. We are new to the region so I am relieved to know how amazing the Gladstone hospital is as I have dealt with some negative hospital experiences before in our previous region. Thank you.

Carlton R.

They're working with the scraps they are given, Queensland Health needs to up their game. Excellent work every time I visit. Most people saying negative comments basically say those things out of selfishness. Gladstone Hospital ED is awesome.

tegan K.

Waited over 3 hours before leaving with of head injury, people had been waiting for over 6 hours without seeing the only doctor. Unless a child or in danger of imminent death expect to sit on uncomfortable chairs all night.