Gardens Skin Cancer Centre - Albury, New South Wales

Address: The Gardens, Level 2/470 Wodonga Pl, Albury NSW 2640, Australia.
Phone: 260672039.
Website: skincancercentres.com.au
Specialties: Skin care clinic, General practitioner.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 199 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Gardens Skin Cancer Centre

Gardens Skin Cancer Centre The Gardens, Level 2/470 Wodonga Pl, Albury NSW 2640, Australia

☎️260672039

⏰ Open Hours of Gardens Skin Cancer Centre

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Gardens Skin Cancer Centre: A Comprehensive Overview

The Gardens Skin Cancer Centre is a dedicated skin care clinic and general practice located in Albury, New South Wales, Australia. Situated at Address: The Gardens, Level 2/470 Wodonga Pl, Albury NSW 2640, the centre provides specialized services for the diagnosis and treatment of skin cancer and related conditions. With a commitment to patient care and utilizing advanced technology, Gardens Skin Cancer Centre aims to deliver comprehensive and personalized treatment plans. The centreâs phone number is Phone: 260672039, and their website can be found at Website: skincancercentres.com.au. Itâs strongly recommended to book an appointment in advance to ensure availability and streamline the consultation process.

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Specialties and Services

Gardens Skin Cancer Centre distinguishes itself through its focused expertise in dermatology. Their core services encompass:

Skin Cancer Detection and Diagnosis: Utilizing dermoscopy, biopsies, and other advanced diagnostic tools, the centre ensures accurate identification of skin cancers at early stages.

Treatment Options: They offer a range of treatment modalities, including surgical excision, cryotherapy, radiation therapy, and topical treatments, depending on the type and stage of skin cancer.

General Practitioner Services: Beyond skin cancer care, the practice provides comprehensive general medical services catering to diverse health needs.

Skin Care Management: The clinic offers advice and treatments for various skin conditions, such as acne, eczema, and psoriasis.

The centreâs team comprises experienced dermatologists and general practitioners dedicated to providing exceptional care. They work collaboratively to develop individualized treatment plans tailored to each patient's specific needs and circumstances.

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Accessibility and Amenities

Gardens Skin Cancer Centre is designed with patient comfort and accessibility in mind. The facility boasts:

Wheelchair-Accessible Car Park: Ensuring convenient access for individuals requiring assistance.

Wheelchair-Accessible Entrance: Promoting inclusivity and ease of entry for all visitors.

Wheelchair-Accessible Toilet: Providing essential facilities for individuals with mobility limitations.

Toilet Facilities: Standard restroom facilities are readily available.

The centre prioritizes creating a welcoming and comfortable environment for all patients.

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Patient Feedback and Reputation

The Gardens Skin Cancer Centre has consistently received positive feedback from patients regarding the quality of care and professionalism of the staff. Currently, the company holds 199 reviews on Google My Business, with an average opinion of 4.9/5. This demonstrates a strong commitment to patient satisfaction. However, some past feedback has highlighted areas for improvement in communication and follow-up procedures. Specifically, there have been concerns regarding responsiveness to patient inquiries after initial consultations, particularly regarding biopsy results. It appears some patients experienced delays in receiving updates on their test results and felt that communication could have been more proactive. The centre is actively working to address these concerns and enhance its patient communication protocols. The emphasis is on timely and clear information delivery to ensure patients are fully informed throughout their treatment journey. The centreâs team understands the anxiety associated with skin cancer diagnoses and strives to provide reassurance and support.

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Additional Information

The centreâs website, skincancercentres.com.au, provides detailed information about the services offered, the teamâs credentials, and contact details. Patients are encouraged to visit the website to learn more and schedule an appointment. The centre's location in The Gardens offers a convenient and accessible setting for individuals in the Albury region. The focus remains on delivering high-quality, compassionate care in a comfortable and supportive environment. The appointments recommended policy ensures sufficient time is allocated for each patientâs consultation and treatment planning.

Key Takeaways: Gardens Skin Cancer Centre offers specialized dermatology services with a strong commitment to patient well-being. While recent feedback has indicated areas for improved communication, the centreâs overall reputation and accessibility remain commendable. Prospective patients are encouraged to contact the centre directly to discuss their individual needs and schedule an appointment.

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👍 Reviews of Gardens Skin Cancer Centre

Gardens Skin Cancer Centre - Albury, New South Wales

Daniel J.

3/5

The doctor and nurse on the day of the biopsy were great but when I called up after 8 days to get my biopsy result (which I was told would be available in 7 days) I was told to just wait and they didn't even check if the results were back. Two weeks after the biopsy date I called again and they said "We've been trying to contact you for over a week" and gave me a lot of shitty attitude, if you were trying to contact me for over a week why was I given the bum's rush when I called. I had no missed calls and no emails, definitely never tried to contact me. Very unprofessional.

Fiona V. Z.

5/5

I have been going here for the past 15 years plus. Always friendly and can do anything for you. With family history of melanoma and I myself have had melanoma removed also lots of bcc I trust them and I would recommend them to everyone.

Pierre L.

5/5

Once again I am very pleased with the service and efficiency of all the staff that I came in contact with. Dr Zhao gives me great confidence and I once again am. completely satisfied with his ministrations

Graeme P.

5/5

Met with Dr Zhoa for a procedure. Was truly grateful to my Dr that strongly recommended him to me. I found him to be thorough, would explain and offer alternatives, and so professional. Would certainly be using his service if the need arises. For peace of mind and confidence in treatment received I highly recommend Dr Zhoa.

Sevasti

5/5

Highly recommend this clinic. My doctor was polite, knowledgeable who answered all my questions and made me feel comfortable about my procedure and the process involved.

Lyndan B.

5/5

A totally professional experience throughout. From checking our appointment schedules to checking our bodies, the team work together to make our visits easy. I was fortunate today to have a second doctor in at the examination (on a learning curve) and it was interesting for me to hear the explanations as well.
Thank you to all involved.

Brooke

1/5

After a day of Drs and Midwife appointments all running 15-20 minutes late, I arrived at my 2:30pm appointment at 2:36pm, running up their stairs at 20 weeks pregnant, (2:38pm by the time I was checked through the system apparently) I was then asked to wait in the waiting room as if nothing was wrong, only to wait until 3pm to be told they’d have to reschedule my appointment due to me being late. A clear arrogant message, that it’s the not okay for the patient to ever run late. I was told that me being late would compromise my appointment and that their doctors run on a very tight schedule, so why make me wait in the first place? This is my 3rd time at the clinic and I can assure you, I’ve waited 5-10 minutes for an appointment before. I have quite clear skin, minimal freckles and moles, an attempt to look after me, in the 22 minutes I had left in my appointment, would have been what most caring and reputable businesses would have done. I made a new appointment and left, frustrated, emotional and disappointed. I then found Elmwood in Wodonga offer the same service and the reception staff couldn’t have been lovelier. I called Gardens to cancel my appointment, I was asked to wait on hold, 30 mins later the phone disconnected. I called back and was asked to hold again, I politely said I’d just been on hold for 30 minutes, couldn’t please speak to someone, I was put through to another receptionist, disconnected. I called back a third time and manage to cancel my appointment. My experience today was a clear flex of power and little interest in what kind of day someone might have been having - a little compassion would go a long way.

Julie H.

5/5

Excellent visit with Dr. Islam. Highly recommend him. Professional, very pleasant and helpful advice. Thank you.