Family Planning NT - Coconut Grove, Northern Territory

Family Planning NT, located at "The Clock Tower Centre, 1 Caryota Ct, Coconut Grove NT 0810, Australia." is a renowned reproductive health clinic, association, and family planning center. The organization is a non-profit that offers valuable services to the community.

Specialties

Family Planning NT specializes in reproductive health, providing a wide range of services, including family planning, sexual health, and counseling. They are dedicated to promoting sexual and reproductive health, and their expertise is widely recognized in the region.

Accessibility and Facilities

The center is wheelchair accessible, with a convenient entrance and parking lot. They also provide gender-neutral restrooms and free parking, ensuring a comfortable and inclusive environment for all visitors.

Opinions and Reputation

Family Planning NT has garnered an excellent reputation, with 27 reviews on Google My Business and an average rating of 4.1/5. Many satisfied clients have praised the staff and doctors for their kindness, professionalism, and approachability. For instance:

"Best Nurse ever Maggie was the nurse that attended to me. I recently went to Family planning Darwin for a vaginal swab and had the most amazing experience, thanks to the wonderful nurse who took care of me. She was completely friendly and approachable, kind and patient. She answered all my questions and took care of me like I was her baby. I highly recommend Family Planning, especially this Nurse"

"Very nice staff and doctors, nurses. Good to have their services in Darwin. Got here a few times, and always helping and professional."

Recommendation

Given the exceptional service and expertise provided by Family Planning NT, it is highly recommended to visit their center for any reproductive health concerns or family planning needs. For more information or to schedule an appointment, visit their website at fpwnt.com.au.

👍 Reviews of Family Planning NT

Mercedes T. D.

5/5

Best Nurse ever!!!!
Maggie was the nurse that attended to me.
I recently went to Family planning Darwin for a vaginal swab and had the most amazing experience, thanks to the wonderful nurse who took care of me. She was completely friendly and approachable, kind and patient .she answered all my questions and took care of me like I was her baby. I highly recommend Family Planning , especially this Nurse!!!!

Elina B.

5/5

Very nice staff and doctors, nurses.
Good to have their services in Darwin. Got here a few times, and always helping and professional.

Olivia E.

5/5

Got my IUD done here and they were fantastic. Great, friendly staff who were non judgmental and managed to make me feel comfortable. So grateful that we have this service. Thanks guys 🙂

Alejandra M.

1/5

It was terrible.. I only call to make an appointment and the lady at reception (which didn't give me her name) was super rude.
I normally don't complain but I just tought that someone from Family Planning should know that you are working with health and potential patients and you can't let someone like her to pick up the phones. This was a very bad impression, in the end I didn't make any appointment.

Nudge B.

1/5

Wouldn't let me in with my partner. Apparently I was not allowed due to being interstate within 14 days. However, I am an interstate road train operator keeping the country in essential goods during this pandemic, I isolate at the end destination in a motel room for 12hrs, I do not stop at road houses as I take all food required and I am triple vaccinated. There is more chance they have Covid-19 being in Darwin as the numbers are out of control.
Unbelievable!!! Should have lied.

Megan R.

1/5

Please, please, please consider other options before going to Family Planning NT! The CEO, Robyn Wardel, was completely rude going as far to yell at me that I am not a doctor when I called to request my medical records. Their tune then changed once they began communicating in writing, no doubt to cover themselves rather than acknowlegding their continued failings. They have taken zero accountability and their "apology" was "sorry this happened." My partner and I found out I was pregnant right before Christmas of 2018. It was an unexpected pregnancy, we are two students and were afraid. This was our first baby. We nervously announced at Christmas and rang Family Planning NT after the first of the year 2019 to schedule our confirmation. We were told to come in to confirm our pregnancy. Before our first appointment, I experienced period like bleeding and rang Family Planning NT again to let them know. I was instructed to come in for a blood test. We were assigned Dr. Paul Rivalland, former medical director of Family Planning NT. The first visit, we brought up my health concerns and let Dr. Paul Rivalland know about my bleeding. He sent us to get a blood test. He never administered a physical exam or in office urine pregnancy test. After the test, we were called by a nurse at Family Planning NT and told my HCG levels were dropping and I would naturally miscarry at home. I asked if I need to come back to get checked or have a procedure. Dr. Paul informed us the new method was to allow women's bodies to naturally miscarry and to expect my period to come after my body regulated. My period never came. I called back in February and let Family Planning NT know that my period had not returned and I had done research that suggested this was abnormal. My at home pregnancy tests were also still showing a strong positive. I was told by Dr. Paul that it was normal for my period not to return and it would come but to do another blood test. After another blood test, we called Family Planning NT back to be told again that I had miscarried and to wait for it to pass. In March, still no period, I called again, had another blood test and was told my period would return. At no time did Dr. Paul Rivalland send me for an ultrasound, perform a physical exam or give an in office pregnancy test. We set an appointment to implant birth control. At the end of April, before my birth control appointment (my period had STILL not returned), my breasts started producing milk. I was beside myself and in a panic. We frantically called Family Planning NT, however, the office was not open at the time. We decided to go into our appointment and confront Dr. Paul Rivalland. Throughout this entire time of January to May, I expressed my concern to Dr. Rivalland and repeatedly said I didn't want to end up in the ER because I didn't know I was still pregnant. He assured me that I was overworking myself and I was fine. After confronting him at the appointment, he finally performed a physical exam and told us there was a mass in my uterus that was a molar pregnancy and I needed to go get an ultrasound right away. We had the ultrasound and to our surprise and delight, there was a 23-week gestation baby, moving and wiggling with a strong heartbeat. We were so excited, we called everyone and began to make plans. That night, I came out of the shower to several frantic missed calls and text messages from Dr. Rivalland asking me to contact him. My heart dropped when he called me back and informed me that our baby was missing internal organs, was incompatible with life, and I needed to go to the hospital to induce labor and have him right away. We were then under the care of the wonderful team at Royal Darwin Hospital who helped us through the most devastating and traumatic event of our lives. Our baby was born 05/05/19, stillborn. We are in financial ruin because of the medical bills, I have been unable to work, function, process. I can not believe this is my life. I want answers. I want to protect mothers and babies from Family Planning NT and Dr. Paul Rivalland.

Breanna H.

1/5

I was told of this place highly, and went in to get the bar injected. The implant started moving in my arm, causing muscle pain, it was implanted in the wrong side of my arm.
It also went inwards in an angle and took a different doctor ages to fish it out of my muscle. Ive been told it’s caused muscle damage.
The doctor and nurse was in disbelief that a doctor had actually implanted it in the wrong side of the arm...

Danni J.

1/5

Reception staff very rude, give out false information and not helpful at all. Doctors great however reception staff ruin this.