Estia Health Tuncurry - Tuncurry, New South Wales

Estia Health Tuncurry is an excellent choice for aged care and assisted living, located at 4 Bonventi Cl, Tuncurry NSW 2428, Australia. With a phone number of 265547522 and website estiahealth.com.au, this nursing home and retirement home offers specialized care in a comfortable and welcoming environment.

One of the key features of Estia Health Tuncurry is its wheelchair-accessible car park and entrance, making it easy for residents with mobility challenges to get around. The home's specialties include aged care, assisted living facility, nursing home, and retirement home, ensuring that residents receive the support and attention they need to live comfortably and happily.

With 25 reviews on Google My Business, Estia Health Tuncurry has an average opinion of 3.9/5, reflecting the high level of care and satisfaction provided to its residents. Here are some of the things that people are saying about this home:

The staff are so caring and supportive, they go above and beyond to make sure my mum is happy and comfortable.
The facilities are clean, modern, and well-maintained, and the food is delicious and nutritious.
* My dad feels so at home here, and we're grateful for the compassionate care he receives.

If you're looking for a high-quality aged care or assisted living facility in Tuncurry, Estia Health Tuncurry is an excellent choice. With its convenient location, specialized care, and accessible facilities, this home offers everything you need to feel confident and comfortable in your decision. We highly recommend visiting the home's website at estiahealth.com.au to learn more and schedule a tour.

Reviews of Estia Health Tuncurry

Leanne Smith

5/5

The staff are amazing at this facility. They are very personal, friendly and kind, happy to help with anything at all and they go above and beyond to make the patient feel at home. The facility is so clean and fresh and hygienic and patients can decorate their rooms to feel comfortable. A special mention to Michelle the intake officer who has accommodated my Dads needs completely.
My Dad came here for respite previously and didn’t hesitate to come back as a permanent resident as his needs changed. Our family is very grateful to Estia for their top class facility and wonderful staff.

Allen

5/5

Estia Health Tuncurry Aged Care Facility is a great local facility and the care provided to their residents is excellent. We have been impressed by the attention and care provided to my Father who has been at this facility for two years plus. The staff, especially Miriam in the office, Fiona and Maddie who are carer’s is exceptional. The RN’s in House 5 are the best, very professional plus they are informative and easy to talk to. Also John always puts a smile on our face. Thank you Estia Health Tuncurry.

Renee Duggan

5/5

Very happy with the care my Nan received here. The place is always very clean and staff are so caring and loving to all the patients and their families. They sure go above and beyond to make everyone feel loved and welcome. Plus we are aloud to bring Nan’s dog for a visit.

Stephen W

5/5

Wonderful, caring staff who are looking after my parents as if they were their own. Very happy with the support and relationships my parents have developed. Congratulations to Darran and the ESTIA team.

Jacqueline Ellis

5/5

My mum is now residing at Estia
We visit nearly everyday and all the staff are friendly and very caring people.
The home is kept very clean.
My mum is very happy

Nerida Ingram

5/5

Our mum now happily lives at Estia Tuncurry. She is enjoying the caring, professional staff & is thankful for her personal care which is carried out compassionately. Her room is clean & nicely located with a garden view. We cannot fault the staff who have gone above and beyond to make mum feel comfortable, loved and secure in her new surroundings. We are also appreciative of the caring way Michelle Harrison guided us through this difficult time with compassion & professionalism. Thank you for caring Estia Tuncurry. You have made a tremendous difference for our family.

Michelle Harrison

5/5

Both my parents live at Estia Tuncurry, they are so happy with the holistic care they receive. All of the staff are like an extended family to them both, and care for them professionally. My brothers and I have no concerns at all about our parents being at Estia Tuncurry, in fact we feel extremely lucky to have them in such a positive caring environment.

Peter Brown

1/5

My younger brother was placed here as a high care palliative patient in the final stages of oesophageal cancer. He was not placed in a palliative care unit, nor do I know if this facility has a palliative unit. Nor did attending staff appear to have the necessary high care training. As a consequence he did not receive the appropriate level of care and our family often witnessed him waiting several hours for pain relief medication in spite of our repeated requests. In his final months he existed in a very confused mental state, he was in denial, could not remember where the emergency button was and was very conflicted meaning he suffered enormous pain in silence while waiting for periods of prescribed medication. And even those levels were later deemed to be too low and inadequate. Awful to watch and we wonder how much worse it would have been for him if we had not been there to repeatably query and constantly chase up prescribed medication and inadequate dosage levels.
This Aged Care Home should not be accepting high care palliative patients until it has the proper facilities, adequate staffing levels and appropriately trained staff.