East Adelaide Healthcare Marden - Marden, South Australia

Sam S.

East Adelaide Healthcare has been my go to for probably 25 years or more, but after my last visit may look elsewhere.

Unfortunately my regular GP has retired so tried a other doctor there for a referral I needed.

I booked quite early in the morning yet still he was running 20mins late and came out with quite a blasé attitude.
I told him the referral I required along with some back history, but I wasn't checked or looked at specific to my case (which he could have done) other than having my blood pressure taken. Can't have been in for much more than 5minutes and was billed $110 for the privilege. Prices are going through the roof. I never remember the gap being so high on previous visits either.
Add to this I discover a few days later the doctor didn't even send the referral on to the specialist. I had to call back and ask the receptionist to do it for me.

Particularly poor service from a health care provider that has been much better in the past. Maybe it's just this one doctor. Whatever the case I certainly won't be asking for him again in the future.

Haoren

The physio Tom Beck, and then Dr Joe Massolino were both really great about helping me with my dodgy shoulder. This problem has been giving me grief for years, and Tom really helped me to improve movement and reduce pain, and Dr Massolino has now sorted out for me to get scans of the shoulder. They were both really friendly and happy to answer questions too.

Shifu -.

Doctors from this clinic are my GP for more than 30 years and there is a good reason why. They are the most capable, honest and professional in their fields. Unlike some other's I won't mention here. And I met a lot of doctors in my life. The receptionists are also very helpful and polite. You are in safe hands:-)

Tony P.

Sadly, one practitioner in Dr Kneebone has soured my experience at the practice. The GP I usually see is 5 star. Dr Kneebone didn’t attend to my chronic pain with pain relief, other methods haven’t helped me get through the day. I was told I had 60 tablets prescribed over 2months, essentially one a day and not a cause for concern in addiction.

To add salt to the wounds, she billed me for a ONE MINUTE and 30 SECOND CONSULT! She had morals for not prescribing me ‘pain relief’ genuinely needed but felt comfortable to charge for ONE MINUTE and 30 seconds. (I screen shot the call time) the practice excuse is because I still received some scripts. I never suggested the scripts, she did so she could still charge.

Disappointing that there are GP’s abusing the system this way and judging people before understanding what back pain and shoulder joint pain feels like, chronically in pain!

It’s a shame Dr Kneebone doesn’t assess patients on a ‘case by case basis’, rather take ‘easy money’ and not understand her duty of care to provide a better quality of life when justified to provide relief to a father of two that can’t move his body to at least give his kids some memories of movement.

I’m going to Gold Coast in this pain because this doctor had some ‘morals’ but found value in charging me a consult fee for doing NOTHING.

I’m in pain as I write!

DONT use this doctor if you want a fair diagnosis. She will direct you to referrals so she receives commission.

After 30years of being a patient, including family members trusting this practice, I’m disappointed.

Once the older people move on or are directed that this is not for care but for money, they will move on. As I will.

So upset of my treatment and care for my pain at only 44years old.

JENNIE T.

I have been a patient over many years, although minimal in visits as I primarily follow Natural Medicine Health. I was happy with both Dr. Crawley and Lisa Walker the GP's I have seen in the absence of my regular GP Dr. Simon Hayward. Dr. Hayward is amazing practitioner, has genuine interest in the patients health, provides appropriate health care plan in accordance with the patient acceptance. Highly recommend him🙏💝

Maria K.

My experience at the Marden clinic has been excellent. Friendly and efficient reception staff, not long to wait on the phone when booking.
Dr Olivia Chen is excellent and thorough and so is Dr Bill Loukas.

Lejla H.

East Adelaide Healthcare Marden is a welcoming clinic with exceptional staff. I highly recommend Doctors Massolino, Psaromatis, and Giannitto. As a mother of three, it is of utmost importance to me to secure appointments promptly, and I am pleased that East Adelaide Healthcare accommodates this. Although the clinic is not close to us, I don't mind the distance as the care provided outweighs the extra travel time.

Helena

Dr Kirsty Kneebone is our family doctor and looks after myself, my husband and children with respect, time and genuine care. She is always on time and we have never felt rushed out of an appointment. There have been numerous times she has gone above and beyond what is expected of her. I have recommended her to many people and they all agree, she is just a wonderful doctor.