Douglas House - Cairns City, Queensland

Okay, here’s a detailed description of Douglas House, formatted as requested, aiming for a formal and helpful tone:

Douglas House: A Supportive Housing Service in Cairns

Douglas House, located at 198 Grafton St, Cairns City QLD 4870, Australia, is a significant homeless service provider operated by Mission Australia. It offers crucial support and accommodation to individuals experiencing homelessness within the Cairns region. The facility is dedicated to assisting residents in regaining stability and independence, focusing on a safe and supportive environment. Individuals seeking reliable assistance with housing and related support services would find Douglas House a valuable resource.

Location and Accessibility

The location at 198 Grafton Street places Douglas House in a central area of Cairns, facilitating access to essential services. The facility is designed with accessibility in mind. It features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility limitations can navigate the premises with ease. This commitment to inclusivity is a core element of their operation.

Services Offered

At its core, Douglas House provides temporary accommodation. However, it’s more than just a place to sleep. The service delivers a comprehensive approach to addressing homelessness, including:

• Accommodation: Secure and stable housing.
• Case Management: Individualized support to develop plans for long-term housing and wellbeing.
• Support Services: Assistance with accessing healthcare, employment opportunities, and other essential services.
• Mental Health Support: Access to mental health professionals and counseling services.

Contact Information & Online Presence

For further information and to inquire about services, individuals are encouraged to contact Douglas House directly. The phone number is 740487500. The organization’s official website is missionaustralia.com.au. This website provides detailed information about the organization’s mission, values, and the specific services offered at Douglas House.

User Feedback & Reputation

Douglas House currently maintains 5 reviews on Google My Business, reflecting a average opinion of 4.6/5. The feedback suggests a strong emphasis on safety and security, which is paramount for residents. While some reviewers have expressed concerns regarding facility upkeep and communication, the overwhelming sentiment highlights the gratitude felt for the safe and supportive environment provided. It appears a priority is placed on creating a secure atmosphere, recognizing that this is a foundational element for residents seeking stability.

Key Considerations & Recommendations

It’s important to acknowledge that, like many organizations serving vulnerable populations, Douglas House may face operational challenges. The reported instances of maintenance issues underscore the need for ongoing investment and resource allocation. However, the consistently positive feedback regarding safety and the dedication to providing a secure haven are compelling reasons to consider Douglas House as a potential pathway to stability.

For anyone seeking assistance with homelessness or in need of a safe and supportive living environment, we strongly recommend visiting the Mission Australia website at missionaustralia.com.au to contact Douglas House directly and explore the available support options. Their team is dedicated to helping individuals navigate a difficult situation and work towards a brighter future.

👍 Reviews of Douglas House

Kerryanne J.

4/5

I'm living here a bit disappointed things broken I don't have a remote to work the telle vision. I'm safe. Secure. From the out side. Just hoping that goes for in here. So many people have been burnt and hurt. I speak for my self as well. And no one wants to communicate. There is a saying. People go by. Once bitten twice shy. . it's a safe place that's all that counts. I'm happy great ful for that.

Lisa B.

5/5

Douglas House, Mission Australia, this fantastic service offers homeless people a safe place to live while the staff help you get back on your feet, offering you assistance in a wide range of well-being & mental health services, the chance to relocate into a 1bedroom unit until you get into government housing, the opportunity of work with traineeships, work experience to help get a job & so much more that inspires the homeless people to strive for a better life with respect & dignity, i am 1 of Mission Australia's success stories, i could never repay Douglas House for the way they have helped me achieve safety, my little home & greatness in my life, thank you so very much Misson Australia & Douglas House, your the best service 😉

Walton W.

5/5

Mission Australia run, Douglas House. Rehabilitation for those who need it.
Woodwork Shed were residents can make items and keep them.

Brett J.

4/5

Providing room accommodation for those who need

Laurel M.

5/5