Doctors On Clyde - Clyde North, Victoria

Leyna T.

Bulk bill for Medicare holder before 5pm. All info and fees clearly stated online and at the clinic. Short wait time. Good clinic, friendly and helpful staff. Doctor Shamsul is thorough and professional. This is my first visit and I look forward to working with the team here to improve my health. I'm content with the level care and service I received thus far.

Priyadarshani W.

receptionists are very rude!I’m disappointed with the level of customer service at this medical center. The receptionists were consistently rude and unhelpful, showing little patience or empathy. As the first point of contact, their behavior sets a negative tone for the entire visit. I expected a more welcoming and respectful environment, especially in a healthcare setting. Improvements in staff training and communication are urgently needed.

Pablo &. E. M.

We are very happy how professionally the medical and clerical staff at Doctors on Clyde assist and treat us with our medical issues. They go about their business with respect, very courteous, and quite accommodating. We value all the staff here, especially our doctor, Dr Sarwar - we consider him a very trusted friend. No complaints whatsoever. PS Whenever we approach an office like this for assistance, we start being respectful towards all staff. In return we are also treated with respect. They are not slaves - they deserve to be treated with dignity.

Kendall

Dr on Clyde used to be good when they opened. Now they just DGAF anymore. Service has gone down and lazy. I booked an appointment at 1.40pm. they tried to ask me to come earlier because the Doctor had an hour gap after booking me in for 1.40, I couldn't make it any earlier than that so I came at 1.40 which was our original appointment. When I got here they closed and didn't even bother with an notification. They don't respect their patients and customers time. They can just open and close when they feel like it, very unprofessional. One star!

parwiz S.

Today we visited the Doctors on Clyde clinic, and everything was absolutely awesome — starting from the reception staff’s behavior and service to our consultation with Dr. Ghulam Sarwar.
Everyone was professional, welcoming, and caring, which made the whole experience very pleasant.

Lea P.

Dr Abba shah was very friendly and helpful. Took the time to really listen to my concerns and situation. Also very compassionate. Been going here for 4 years now and wouldn’t go anywhere else.

bhavin P.

Hello everyone
Before you go to there physio John Poul. Please be careful
I went there and on my first appointment he just talk and send me home saying we will start your treatment from next week. He is touching inappropriately.
And then I went for my next appointment and he said he has fly India same day so, he can't do whole treatment so, he just did shoulder and not foot(where i have wrost pain)
In short he is taking your money. Physio are very expensive that's why they start treatment on first appointment. As per my past experience or my friends experience they start treatment straight away. But this one is taking your time and not doing full treatment.
He spend 2 weeks not doing my foot treatment and now I have very bad pain.

Anna W.

Don’t go here they’re honestly terrible.
3 bad experiences.

1- went to get a health check on myself and newborn at 6 weeks postpartum. His vax were all fine but when it got to the checking of my stitches I was told ‘oh I don’t usually do that’ and no mental health check even after I asked for one. Also no checks done on my baby in terms of his skin, feet, weight, height etc, nothing (this is all meant to be standard- told the maternal health nurse and she was alarmed).
2- booked baby in for 4 month vax and the woman who answered the phone said ‘oh people still do them? Weird’ yeah I’ll book you in looks like he’s due (he was not due).
3- by chance I moved the above appt due to baby being a bit sick, was told oh yeah I’ll move it to next week he’ll almost be overdue by then but he’s still in the safe period (I trusted that the receptionist who does this for a living would know the dates and check them before booking- silly me). Got to the appointment today and after waiting 35 mins in the waiting room, got told they can’t do the vax today as he’s been booked in to early and to come back next week.

Trust me when I say- GO ELSEWEAR.