Department of Transport and Main Roads Customer Service Centre Bundamba - Bundamba, Queensland

Address: 28 Brisbane Rd, Bundamba QLD 4304, Australia.
Phone: 132380.
Website: qld.gov.au
Specialties: State government office.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 138 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Department of Transport and Main Roads Customer Service Centre Bundamba

☎️132380

⏰ Open Hours of Department of Transport and Main Roads Customer Service Centre Bundamba

Monday: 8:30 am–4:30 pm
Tuesday: 8:30 am–4:30 pm
Wednesday: 9:30 am–4:30 pm
Thursday: 8:30 am–4:30 pm
Friday: Closed
Saturday: Closed
Sunday: Closed

Introduction to the Department of Transport and Main Roads Customer Service Centre Bundamba

The Department of Transport and Main Roads Customer Service Centre Bundamba, located at 28 Brisbane Rd, Bundamba QLD 4304, Australia, is a state government office that specializes in providing essential services for transport and main roads in the area. With a phone number of 132380 and a website at qld.gov.au, this center is well-equipped to assist customers with their needs.

Specialties and On-site Services

At the Department of Transport and Main Roads Customer Service Centre Bundamba, customers can expect to find a variety of on-site services, including wheelchair-accessible facilities, parking, entrance, seating, and toilets. These accommodations ensure that the center is accessible to all individuals, regardless of their physical abilities.

Customer Reviews and Average Opinion

The center has received 138 reviews on Google My Business, with an average rating of 3.7 out of 5 stars. Many customers have praised the efficient and friendly service, as well as the comfortable waiting area. One reviewer noted that the new layout is very customer-friendly and that they were able to complete their transaction quickly and easily.

Recommendation

If you are in need of transport and main roads services in the Bundamba area, the Department of Transport and Main Roads Customer Service Centre Bundamba is an excellent choice. With its convenient location, accessible facilities, and knowledgeable staff, this center is dedicated to providing top-notch service to its customers. Don't hesitate to reach out through their website or by calling 132380 to learn more about the services they offer and how they can assist you.

👍 Reviews of Department of Transport and Main Roads Customer Service Centre Bundamba

Department of Transport and Main Roads Customer Service Centre Bundamba - Bundamba, Queensland

Kevin R.

5/5

Went to renew my licence. The service was second to none. Total time from getting ticket, licence photo, paying then walking out the front door, 10min.
Outstanding!

Ian S.

5/5

New layout, very customer friendly, when I always there the queue was non existent and I got immediate friendly service. Waited for about 7 minutes for my number, went and sat In a comfortable chair and was helped by a very efficient and personable staff member and I was out the door with my trailer registered in less than 15 minutes. For me it felt like they are moving with the times.

John B.

5/5

Best Government Service Centre, State or Federal, that I have ever used. Today was the third time that I have been to the Bundamba office and once again it was a fast, pleasant experience.

Each time I have been it has been very busy but the wait time is minimal and the friendly, efficient staff have my tasks completed and I’m out the door in no time.
………

Back in today 13 March, twice, and jobs done in no time. Staff were excellent, particularly Tien.

Ginny A.

1/5

DO NOT COME HERE FOR P1 DRIVING TESTS!! I recently had my P1 test here, and to put it bluntly my experience was awful. Examiner I had was rude, miserable and did not put in any effort to ease my nerves, I was visibly shaking while holding the steering wheel and the examiner was down right rude when I asked to repeat a direction. The examiner was also sarcastic, and had an almost snarky attitude towards me which didn’t help me at all during my test. Additionally, this particular examiner had his leg leaning so much over my gearstick I could barely change gears properly. I knew from the second this examiner entered my car it was not going to end well, which really speaks volumes about how the staff here are trained. This particular examiner I believe his name starting with a D, needs to be retrained ASAP. These are still kids at the end of the day. Please don’t book your test here.

Kylie L.

5/5

Most amazing experience, fast service and Helen was just so amazing. Patient, kind, understanding, helpful. Helen is a true asset to this community and business.

Alison H.

5/5

I arrived at the Bundamba centre at 9.30am. Plenty of parking, no queue at the counter. Waited 5 minutes for my number to be called out. The Customer Service person was very friendly, helpful and efficient. I arrived back at my car at 9.45am!
Great customer service :).

Ian S.

5/5

When I walked in I wasn’t ready for the new relaxed decor, very much focussed on the customer experience. I walked in on a Friday afternoon - the queue was non existent and I got immediate friendly service at the counter. 2”Was immediately issued with a number and went to sit on a comfortable lounge to wait - as it turns out for a little over 5 minutes before for my number was called. Got to sit in a comfortable chair and was helped by a very efficient and friendly staff member and I was out the door in less than 15 minutes. The public service has come a long way and it’s all for the good.

Kamelle J.

5/5

Only had a 5min wait today, the ladies at the front desk and room were really welcoming and helpful. I recommend going here. I was in and out in 15 20 mins tops, including all the paperwork I needed to fill out 😊