Delta Specialty Hospital - Memphis, Tennessee

Nora R

My mom was admitted in on the 17th. Communication has not been a problem until the past two days. The last time I talked to her she made it known that the calls are recorded and that she had been having issues with a few of the techs. Since then, I have missed two calls from her. One from yesterday and one from today. I've called up there I don't even know how many times at this point and not a single person is answering the phones, even DURING business hours. I even went so far as to hit the option for HR because I don't know what else to do. I'm labeled as an emergency contact and right now I don't even think they'd call if something went wrong or if something happened to her. I just want to make sure she's okay and I can't do that. I'm pissed and worried. If I could give zero stars then I would.

Angie Weeks

My son went to this place to get help for suicide thoughts and substance abuse. He was over medicated and came out of there looking like a zombie. That drug called halperdol (Haldol) is a cheap, old drug they are giving the patients bad sign affects. Our sons and daughters are just getting a bandaid on a problem thats not going away. Something is wrong you just drug a patient up and release them back into society. My son had to be hospitalized 1 and back in ER twice . It's been a nightmare for our family. This place need to be shut down. They will be hearing more from my family. It's been 4 weeks and some days. My son is not quit right yet. Crying just thinking did i make a bad choice. Soooo, ? sorry.

Matthew Sears

I was admitted a few years ago. Had I known what kind of place I was going to, I would've just tried to deal with everything on my own. This was the only place my insurance would take at the time, so it seemed like a good option. I was wrong. There are almost daily fights and altercations, favorites are picked among the patients here, you rarely see the doctor or anyone for longer than one minute at a time if you're lucky, and they hold patients too long just to milk insurance. This place needs to be shut down.

Fishing With Bri

This place is a joke , I came to get my meds under control and me knowing they would record me and talk about me on the phone with there husbands or whatever and whoever making fun of me and making fun of my seizures when I would tell the person in charge about everything they would instantly say I’m hearing stuff when I know wht I heard they would tell patients about me and saying I was faking to them also then finally I receive a letter from the place months later saying the one of the employees there mentioned me in some emails talking about me to god know who and bout personal info been trying to call with no answer I just want them to take responsibility for there staff’s actions I want accountability Do not come here !!!!

Ailysch Markowitz

Speaking on behalf of my fiancé. Do not come here. Please.

My fiancé is a vet would was scared he may have tried to hurt himself and the VA transferred him here and it has been traumatizing from the start.
They made him sign the consent forms under duress and thinking he could AMA himself once those papers were signed. They were being rude and yelling at him when he was asking questions about the forms.
The patient advocate does not seem genuine or that he cares too much.
Every time he calls me ( my fiancé ) I can hear him shaking and how terrified he is to be there. Pleading to get him out.
The staff is mistreating the patients they don’t have previous experiences with.
The doctor will only spend 2 minutes with patients and then leave. My fiancé said this and the patient advocate also said this to me.
I am trying to get him out but they’re threatening to involuntary commit him if he attempts to AMA.This place will be the reason he never reaches out for help again and I’m terrified of what will happen next time he needs help…
I kept being told it would only be 48hrs then it was 72, now it’s 7-14 days.
Staff members keep changing stories about the phone situation. Either there are none, there’s one so they have to share, or the phones aren’t working to begin with.
They lied to my fiancé last night saying I could pick him up today at 7:30. I woke up to a call from him at 7:27 saying “ please for the love of god say you’re on your way “. I stood in that parking lot for two hours trying to do anything to get him out. Do not lie to patients that need help. Do not play favorite with patients when there’s others.
They also tried telling me that he threatened to hurt others and had a firearm on him when he had his bad thoughts. All lies.
Find somewhere else. Do not come here. Please.

Ellen Lensing

I originally came in for help w/ PTSD & depression. I stayed for 15 days, originally I was resistant to everything, but It takes time for the meds to work. They give free cigs for smokers. 4 smoke breaks a day ...most of the staff were great. The food was always yummy.

The only complaint is that there are no activities AT ALL. Patients go from their bedroom to the dayroom w/ just the TV to watch but you can't hear it bc of so many ppl on the unit. Even holding group outside sometimes or having time to listen to music. Our group therapists Derrick & Lauren were great as well. Alex definitely runs a tight shift, so coming from experience....don't go back & forth w/ him or you'll lose. But he's fair, even when patients don't deserve it. I definitely want to give a major shout out to Rori, one of the techs. He's the type of person who works hard but will still take the time to help ANY patient. Out of all the techs Rori was A1 consistently.

Main tip is don't go in there expecting to just be fixed in a day or two. Be mindful of the rules, they are there for your safety as well as other people.

Bobby Beard

A very disgusting dangerous facility there is a tech named Derek slaughter he should be put in jail for what he's doing to those patients he is very dangerous the building should be fully shut down

Sandy Jensen

I give this place zero stars my mother was abused over medicated to the point she couldn't eat or drink was deprived oxygen when she is ordered to be on it 24hrs a day sustained a fall which Delta blamed on the transferring hospital and the nurse practitioner and physician was rude told me they would not send her for medical attention and to come get her my mom has bruises all over her I signed her out ama they literally were killing her!! Do not send your love ones here they are better off with out care than at delta it's sad the staff is rude unprofessional they lack to adequate staff to care for these patients not to mention prisoners are sent to this facility for mental care as well it's not a safe environment period! I have filed reports against them I hope it gets shut down!!!!!!!!!