CLM Sleep Co. Hibiscus - Leanyer, Northern Territory

Miranda B.

This review is on my partners account as mine wasn't loading. The CLM crew are second to none and I highly recommend them. Such beautiful humans. Not only are they extremely knowledgeable and professional, they actually care. I had a recall situation that was sorted promptly and I learned more about my condition and the devices I was using in this short time than since my diagnosis. They made the process painless, and were only to willing to help. If you have sleep issues please go and see these guys as soon as you can, they will get you sorted. Thank you xo.

Flyin ?. K.

VERY helpful. They helped register me for a recall and replacement of my CPAP machine. They explained the whole process and how to care for the new machine - to save me pretending to read the manual. I went for a data download for work, quick, easy, helpful, and great value I thought. Highly recommend (and no I'm not a friend or relative or theirs 😁).

A J.

Cannot fault the service I have received from Nikol and Jason at CLM. Nikol is patient and kind and really wants to help you achieve a good nights sleep. It was so great to be able to hire a machine and mask, which I changed part way through until I found the perfect fit. Try before you buy is a wonderful service and I highly recommend it. Nikol rang me weekly to discuss my results and make adjustments and recommendations when needed. Jason always greets you with a smile and is such a happy and friendly person who always makes you feel so welcome. I can honestly say the service I have received has been exceptional! Thank you.

marc O.

I recently had the pleasure of engaging with CLM Sleep Company, and I must say that my experience with Nicole and Jason was truly delightful! From the moment we got connected, they exuded a genuine warmth and eagerness to assist me with my sleep-related concerns.

Nicole and Jason astounded me with their deep knowledge and expertise in the field of sleep. They patiently listened to my queries, taking the time to understand my unique needs and preferences. Their dedication to helping customers find the perfect sleep solutions was evident throughout our conversation.

Not only were Nicole and Jason knowledgeable, but they were also incredibly personable. They made me feel at ease right away, providing a reassuring presence while discussing my sleep issues. It was clear that they genuinely cared about improving my sleep quality and overall well-being.

Their guidance and product recommendations were spot-on. They went the extra mile to ensure that I understood every aspect of the products they suggested, helping me make an informed decision. Their passion for quality sleep solutions was contagious, leaving me feeling inspired to prioritize my own rest and relaxation.

What truly sets Nicole and Jason apart is their authenticity and empathy. They effortlessly established a connection, ensuring that I felt valued and supported throughout our interaction. Their genuine interest in helping me achieve a peaceful night's sleep made our conversation feel less like a business transaction and more like a heartfelt conversation with friends.

Finally, CLM Sleep Company's commitment to customer satisfaction is commendable. Their promptness in responding to inquiries and their commitment to going above and beyond to meet their customers' needs truly sets them apart. The level of care and dedication I experienced with Nicole and Jason sets a high standard for personalized customer service.

In conclusion, my interaction with Nicole and Jason at CLM Sleep Company was an absolute joy. They are not only consummate professionals but also kind-hearted individuals who genuinely care about their customers' well-being. Their expertise, approachability, and dedication to creating the perfect sleep experience are unparalleled. I highly recommend CLM Sleep Company and the outstanding assistance provided by Nicole and Jason to anyone seeking personalized sleep solutions.

Warwick B.

Chloe was from head office in Darwin for the week filling in for someone on leave and she was extremely helpful. It was my first time ant CLM and there were so many phone calls coming in and many customers arriving at once and she gave everyone quality time and service including myself.
I bought a mask piece and then a whole new mask and she politely asked if I would like to make sure it’s the right fit for both visits so she took the time to go through all the sizes to find the best fit and now I have a couple of great choices for nose fitment in case I get sick or irritated from one type. I highly recommend CLM and would like to thank Chloe for the warm, professional and helpful experience.

Caroline V.

10/10, gold star service! I enjoyed my journey stepping into the trial period of CPAP therapy under Nikol’s professional care and guidance. Her patience and attentive service made my new experience to CPAP therapy effortless. Nikol and Jason were an absolute joy to work with and my bombardment of questions were always met with smiles, insight, and expertise. Thank you again, Nikol, and Jason, for all your amazing support through my new journey, and the laughter shared kept me in high spirits!

Wendy

Would like to thank Nikol at CLM Hibiscus Sleep clinic for the exceptional care and support I received. Nikol's professionalism, expertise and knowledge across brands, mask types, review of apnoea history and advice, made a significance difference.
Nikol recognised when sleep physician followup was required, and wrote a letter for GP of findings (increasing central apnoeas), to initiate the referral to a Sleep Physician.
Jason admin/front desk was always helpful and professional and I appreciated all the help with appts.
Thank you.

Ian S.

Couldn't have been happier with the service provided by Nikol. She was able to fit me in where others closer to my home town weren't interested.
Very pleased to say that with my trial period ending this week, I've never felt healthier, more awake, more happy and more able to get things done than I have been in a long time. Awesome communication and service.
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