Clinical Care Medical Centers of Miami Beach - Miami Beach, Florida

Teaira Smith

They were unprofessional. Long waiting. I was pregnant with my 1st child and my experience there i would never refer noone to them. A clinic but I had to go elsewhere for a ultrasound. I had a UTI and I was never notified or treated bout it until after I had my son at a whole different hospital and I received a bill from them. My son was born preterm with a bellybutton hernia and has been diagnosed with speech delay and shows signs of autism. He could've had worse defects but thank God he didn't. Scheduling an appointment was a waste of time.

Lisa K

I have lived all over Europe and the states and recently moved to Miami Beach with my elderly father.. I signed him up for Clinical Care.. Turns out to be the most amazing service I have ever had with a health care service.. Everyone, from front of house to nurses and Drs are so friendly, compassionate and patient.. My dad is always taken care of in the best manner from start to finish.. The patients are looked after better than a 5 star hospital.. He is seen by the wonderful Dr Guerra, who is so compassionate and knowledgeable and takes time to make sure all the Ts are crossed.. we are never rushed.. Thank you to all the Clinical Care staff!

Arlene Dion

No stars. Kept hours waiting on a fast to do lab work. Scheduled at 11:30 for services to be kept waiting for a very long period of time while the person was at lunch. Do they not give their employees a lunch period schedule? Just received text that I had an appointment on Monday at 9:20 and 9:30AM. How is this possible? Majority of employees have no proficiency in English. I mean none. Completely disorganized and unprofessional. Do not return phone calls. Seek services elsewhere.

Piotr Łapiński

I tried to make an appointment with a doctor, and I have been told that my status of health insurance is inactive. I explained to the receptionist that I have changed my insurance provider and that I can give her all the important information like the insurance number etc, so she can make an appointment for me. She replied that I need to call my insurance company and they have to call the office back and tell her that my insurance is active. I checked on my provider app and this office accepts my insurance, so I don't understand what's the point of that phone call. Terrible procedures or maybe your receptionist didn't know what she was doing...

Johana

I am giving 1 star just to write a review. This clinic doesn't deserve any stars or any positive feedback. First of all, this clinic doesn't pick up the phone, you always get the operation. You leave a message with the operator and NOBODY calls you back and if they do, they don't even know what are you calling, this means they did not read or heard the message meaning you need to repeat everything ALL over again. They don't even know what is going on with the patient.
I feel horrible about the older people that goes to this clinic. If the staff don't want to deal with patients, they shouldn't be working here. I have been calling for about 4 weeks trying to get 3 scripts from the doctor so my mother can keep doing her therapy and I haven't been able to get this in which is very important but this clinic doesn't even care. Yudelkis called me once after 3 weeks, I explained EVERYTHING AGAIN and she said they needed to talk to Dr. Weaver and I am still waiting for the phone call and for the scripts. I have left messages for the office manager Conny llanes and Rosio Moya and I am still waiting for a call back, not sure if they really work there or not.
Worse clinic ever!

Claudia E Pazmino

Unprofessional both the Administrative and Clinical staff. Super disorganized appointments are not called to be confirmed and when patients go to appointments they’re told they do not have an appointment despite the patient having a print out with proof that they were told they had an appointment. Staff are busy talking with one another instead of attending to their patients most who are elderly. Given all the negative reviews the Health Department should investigate them and shot them down. People go there because they’re in pain not for the fun and to be left there for hours and then be treated rudely with no consideration is unacceptable

Mercedes Isla Lebron

The staff is nice. I give them 3 1/2 stars. They are the usual chatty happy crowd within themselves but were professional when they saw me for vitals and other tests I needed.
However, the Dr. was nothing to compare. A two star for sure. She was rude and out of touch- I was just another client she needed to see quickly to get to the next one.

W R

I would avoid this office at all costs.

I called for 2 days and was on hold for 40 minutes trying to get an appointment. Noone was able to check or verify my insurace to allow me to come, they just put me on hold because they could not get in touch with the local office.

Then I went to the urgent care facility on the main call center's managers suggestion to go before 3 for a walk in appointment. I went there and they refused to see me. I explained the situation and showed them where I had called since the previous day trying to verify my insurance and was there under the direction of the main line's manager. They didn't want to talk to her or make any effort to see me or help me in any way, they just tried to send me down the road.

I would avoid this place at all costs you will not be able to get them on the phone, and they will not honor the suggestions of the call centers manager nor care to speak with them even if you arrice during walk-in hours.

Terrible service.