Civic Park Medical Centre - Pendle Hill, New South Wales

Address: 2-12 Civic Ave, Pendle Hill NSW 2145, Australia.
Phone: 296883744.
Website: civicparkmedicalcentre.com.au
Specialties: Medical clinic, General practitioner.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 43 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Civic Park Medical Centre

Civic Park Medical Centre 2-12 Civic Ave, Pendle Hill NSW 2145, Australia

☎️296883744

⏰ Open Hours of Civic Park Medical Centre

Monday: 8:30 am–5 pm
Tuesday: 8:30 am–5 pm
Wednesday: 8:30 am–5 pm
Thursday: 8:30 am–5 pm
Friday: 8:30 am–5 pm
Saturday: 8:30 am–1:30 pm
Sunday: Closed

Civic Park Medical Centre

Located at 2-12 Civic Ave, Pendle Hill NSW 2145, Australia, Civic Park Medical Centre is a reputable medical clinic that offers a range of healthcare services. The clinic is easily accessible by public transport and provides ample parking facilities including wheelchair-accessible options. Their website, civicparkmedicalcentre.com.au, offers detailed information about the services they provide and allows patients to book appointments online.

Specialising in general practice, the medical centre boasts a team of experienced and professional doctors who cater to the healthcare needs of their diverse patient population. The clinic has earned a solid reputation for its high-quality service and patient-centric approach. The staff at Civic Park Medical Centre are known for their warmth and efficiency, making the overall experience for patients pleasant and hassle-free.

One of the standout features of this medical centre is its commitment to accessibility. Patients with mobility issues can easily access the clinic, thanks to its wheelchair-friendly entrance and parking facilities. In addition, the clinic provides wheelchair-accessible toilets, ensuring that all patients can receive care in a comfortable and inclusive environment.

While some patients have indicated that wait times can be longer during peak hours, the majority of reviews highlight the clinic's professionalism, caring nature, and commitment to providing thorough check-ups and treatments. The doctors at Civic Park Medical Centre are known for their patience and willingness to listen, ensuring that each patient feels understood and valued.

It's worth noting that appointments are recommended to avoid lengthy wait times, although walk-ins are accommodated as best as possible. The clinic operates during standard business hours, Monday through Friday, and is closed on weekends and public holidays.

What Patients Say

Civic Park Medical Centre has garnered 43 reviews on Google My Business, with an average rating of 3 out of 5 stars. Many patients have expressed their appreciation for the helpful and polite receptionists, as well as the understanding and professional approach of the doctors. The clinic's commitment to accessibility has also been praised by several patients who require wheelchair assistance.

One patient shared, 'I have been coming to this surgery for over a year, and the receptionist is very helpful and polite. Dr Sheronee and Dr Siva have been my family doctors for my kids and myself. They are very understanding and professional; I highly recommend them.' This sentiment is echoed by many other reviews, highlighting the clinic's dedication to providing quality and compassionate care.

Other Points of Interest

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Toilet
Appointments recommended

To learn more about the services offered at Civic Park Medical Centre or to book an appointment, visit their website or call them at 296883744. With a commitment to providing quality healthcare in a welcoming and accessible environment, Civic Park Medical Centre is an excellent choice for anyone seeking a reliable and patient-focused medical clinic in the area.

👍 Reviews of Civic Park Medical Centre

Civic Park Medical Centre - Pendle Hill, New South Wales

Aman G.

1/5

Poor time management, waited for an hour and had to leave without meeting gp.They book slots every 15mins but doctor was taking 30-45 mins for each patient. Money making service.

Tats K.

5/5

I have been coming to this surgery for over a year, the receptionist is very helpful and polite. Dr sheronee and Dr Siva have been my family doctors for my kids and myself.. Very understanding and professional i highly recommend them

Raj K.

5/5

I thought of expressing my views about civic park Medical centre Pendle hill NSW2145. I have been with this practice since2018.The doctors and the the support staff are very caring,courteous and friendly. I have been suffering from certain health issues and receiving treament from DR S.Sutharsini for the past 6yrs.She is not only a great doctor but also a an amazing personality.Her caring quality ,cheerful &positive apporach will make anyone feel comfatable.I will certainly share my experience with my friends and relatives

Mls E.

5/5

All the staff here are friendly and inviting. The doctors are all very thorough and make sure that you are given the best care. Even though the staff are very efficient, I never felt that any of my appointments were rushed at all. The admin staff were also very kind Would highly recommend this medical centre.

Patricia K.

4/5

This is my go-to medical centre for a few years now, I always see Dr. Shironee and she is an excellent, patient and friendly doctor who is happy to see her patients and is able to help diagnose issues and resolve them very well. I find that any doctor I see at this centre is always helpful and kind to me, I have not yet found any faults or concerns.

The downsides are that they have poor time management, I would be at the centre 10 minutes prior to my appointment, hoping to get called in right on time but only to be called 30-45 minutes later, sometimes even a whole hour later than my appointed time which is very frustrating and inconvenient because patients book an appointment as they tend to have busy schedules, other tasks and commitments to do so being late makes it very hard. They really need to improve on that and better this service.

Reception is pretty friendly but I find that whenever I call to book an appointment, they straight away say "ok bye" without actually paraphrasing back what has been informed or the appointment being made, most of the time I have to physically ask them to make sure that they got the correct information just to be sure, this seemed quite rude and abrupt because it seems like they just want to get off the phone with patients, they definitely need to fix this service as well.

I feel that maybe they should have more than 1 or 2 doctors during peak hour times because it makes things very hard and slow when the centre is packed full of patients, during these times are those when I wait a whole hour later than my appointment, they should have at least 4 doctors working during peak hour times.

Otherwise, this is a very friendly and professional medical centre, I always feel comfortable and well respected, but please take into the consideration of the things you lack in so you can provide a much better service to the patients.

Pradhumna L.

1/5

Some doctors here are good. But I was shocked by the behaviour of Dr.Ragavan Sithampalam when he saw my son. He was extremely rude and did not properly check my son's ear infection and told that his ears are perfectly fine. Later when the little boy started crying due to ear pain, we took him to another doctor. We were told that he still has ear-infection and needs medication and referred my son to an ear specialist. Be careful everybody. Also the wait times here are horribly wrong.

keith G.

3/5

Been going there for a few years now. As with anything,
it depends who you get. There are some good doctors and some
good receptionists, and some not so good.

It is convenient in the sense that, on a weeknight after work,
about 7pm, you can just walk by and be seen.

On the flipside, it seems that Gp's now days are not qualified to
do blood tests! There is a certain doctor R who did a blood test for me which gave me a bruise, scarring and pain for 3 weeks.

He upfront told me twice that a doctor doing blood tests wastes his time. I am unsure where he obtained a medical qualification from as it goes against the tenants of a doctor helping people

Joseph S.

1/5

money making practice. Reception does not screen patient's appropriately for the 4th dose.
If you are not eligible for the 4th dose, they won't tell you until you see the doctor.

The doctor will then speak to you for 5 minutes and claim a medicare consultation!