Citywest Dermatology - Burwood, New South Wales

Citywest Dermatology: A Comprehensive Overview

Citywest Dermatology, located at 12 Railway Parade, Burwood NSW 2134, Australia, offers specialized dermatological care to patients in the Western Sydney region. With a dedicated team of dermatologists, the practice focuses on providing a comprehensive range of services addressing various skin conditions and concerns. The practice's commitment to patient comfort and convenience is evident in its accessibility features and streamlined appointment scheduling process. This detailed overview will delve into the key aspects of Citywest Dermatology, including its services, location, contact information, and relevant points of interest, providing potential patients with a complete understanding of what to expect.

Specialties and Services

Citywest Dermatology’s primary specialty is dermatology, encompassing a broad spectrum of treatments and procedures. The dermatologists at Citywest Dermatology are experienced in diagnosing and treating a multitude of skin conditions, including:

• Acne: Various treatment options, including topical medications, oral medications, and procedures like chemical peels.
• Eczema and Psoriasis: Management strategies focusing on reducing inflammation and relieving symptoms.
• Skin Cancer Screening and Treatment: Regular skin examinations and surgical removal of cancerous lesions.
• Cosmetic Dermatology: A range of cosmetic procedures such as botulinum toxin injections, dermal fillers, and laser treatments for skin rejuvenation.
• Hair Loss: Diagnosis and treatment plans for various forms of hair loss.
• Moles and Skin Lesions: Evaluation and removal of suspicious skin lesions.
• General Skin Health: Advice and treatment for common skin concerns like dryness, sensitivity, and aging.

The team prioritizes a personalized approach, tailoring treatment plans to each patient's individual needs and skin type. They utilize the latest dermatological techniques and technologies to achieve optimal results.

Location and Accessibility

Citywest Dermatology’s address is 12 Railway Parade, Burwood NSW 2134, Australia. Situated in Burwood, a suburb of Sydney, the practice is easily accessible via major roads and public transport. The clinic is designed with patient comfort in mind, featuring a wheelchair-accessible entrance and wheelchair-accessible toilet facilities. This commitment to accessibility underscores the practice's dedication to serving a diverse patient population. Furthermore, the clinic accepts various forms of payment, including credit cards, debit cards, and NFC mobile payments, ensuring convenience for patients.

Contact Information

For inquiries or to schedule an appointment, patients can contact Citywest Dermatology at Phone: 297440477. While a website is not currently available, the phone line provides a direct channel for communication. It's recommended to call ahead to inquire about appointment availability and to discuss any specific concerns or questions.

Patient Feedback and Considerations

Based on publicly available reviews, patients often commend the professionalism and caring nature of the Dr. Wegman and the reception staff. A common feedback point revolves around appointment scheduling—specifically, the reception staff’s willingness to proactively inform patients about potential delays due to doctor’s schedules. This demonstrates a proactive approach to patient communication and helps manage expectations regarding appointment times. While the average opinion is 3.1/5, this suggests an opportunity for improvement in consistently maintaining punctual appointment times. The clinic’s dedication to accessibility, as evidenced by the wheelchair-accessible features, is a positive attribute frequently highlighted by patients.

Other Points of Interest

• Wheelchair Accessibility: As previously mentioned, the clinic is fully wheelchair accessible, ensuring comfortable access for all patients.
• Payment Options: Accepts a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments.

Citywest Dermatology strives to create a welcoming and supportive environment for all patients. The team’s focus on personalized care, combined with accessibility features, positions it as a valuable resource for dermatological needs in the Burwood area. Patients are encouraged to contact the clinic directly to discuss their individual concerns and to schedule an appointment with one of the experienced dermatologists.

👍 Reviews of Citywest Dermatology

Maureen L.

5/5

Specialists more often than not will run late with their appointments. The reception staff at Citywest were happy for me to phone them to see how the appointment times were going so that I didn't waste too much time in the waiting room. Dr Wegman was polite, professional and caring. My advice - give the reception a call to see if the doc is running behind with the appointments to avoid feeling annoyed about the wait time when you get there.

Arzu T.

5/5

Don't be swayed by the negative reviews. Keep in mind people will likely only post when they have a negative experience, not a positive one. I took my young child to see Dr Wegman today. I found her to be friendly, approachable, helpful and informative. She patiently explained her condition in a language my child could understand and alleviated her anxieties. My daughter even commented when leaving what a kind doctor she is and we left feeling hopeful. Appointment was at 1030am. We saw her at 1040am. Win win situation 🏆

Nate

1/5

It took me two months to get an appointment with Dr Wegman.
I used a day of annual leave for my appointment only to learn that she had cancelled the session. Reception had informed me that she'll be making 'make-up' appointments however I am yet to be contacted (currently has been about a week). Alternatively, reception had mentioned that I could also be placed into the waiting queue but this experience has ironically taught me to grow thicker skin and learn not to waste my time.

Michael N.

5/5

Dr Wegmann saw my daughter as an emergency and provided a rapid diagnosis, clearly explained with a comprehensive and easy to follow management plan. She was both caring and expert. My daughter and I were instantly relieved. Truly 5 star

Peter K.

3/5

I'm trying to contact them for a doctor's referral & the dermatology clinic is EXTREMELY difficult to contact. No business hours on Google, no business website or mobile number or no email address, & appears to be closed by midday & Friday all weekend through to Tuesday. I'm busy in the mornings so when I call the clinic I always get an answering machine. What a stress out! It shouldn't be this difficult just to book an appointment. 🤷
(Edit: Just writing a reply "please leave a message on the answering machine" doesn't help anyone's situation, especially the patient's situation. Please think outside of the box. Welcome to the 21th century, thank you very much.)

KAFFS

1/5

I used to go here in 2017. I went about three times and Dr Annette Wegman treated me SO POORLY that I wanted to leave crying each time. Never have I had a doctor look me up and down at my severe atopic dermatitis with a complete look of disgust. She looked at me like I was filthy dirty and told me “oh you DEFINITELY have bugs.”

I felt so humiliated. I told myself never again will I see this woman and return to this practice. I was seen for less than 15 minutes and all my concerns dismissed.

She told me my diet had no correlation to my skin disease.

As of last year I have been diagnosed with 27 known allergens - many of them dietary.

She had stuck me on methotrexate….. this woman wasted all my money, degraded me, made me want to go home and cry after she told me I had bugs.

How awful. Never again.

Selvi C. M.

5/5

Dr Shallu Khurana was very good with my issues. Very quick and efficient. Procedure was done with no pain or discomfort. The receptionists are professional and polite.

m S.

1/5

Dr.Wegman is one of the rudest doctors I’ve ever come across. My appointment with her only lasted around 10 minutes and within that short amount of time, she made sure to lack any empathy, cut me off while I was speaking, and talk to me with a rude tone. She barely asked me questions regarding the issue of my skin conditions/ history of it, she barely explained anything to me and it felt like she was just trying to rush me out the door. Definitely will not be going back and would not recommend her.