HealthConnect Australia

BreastScreen New South Wales - Croydon, New South Wales

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 24 Liverpool Rd, Croydon NSW 2132, Australia.
Phone: 132050.
Website: breastscreen.nsw.gov.au
Specialties: Medical diagnostic imaging center.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of BreastScreen New South Wales

BreastScreen New South Wales 24 Liverpool Rd, Croydon NSW 2132, Australia
☎️132050

⏰ Open Hours of BreastScreen New South Wales

  • Monday: 8:30 am–4:30 pm
  • Tuesday: 8:30 am–4:30 pm
  • Wednesday: 8:30 am–4:30 pm
  • Thursday: 8:30 am–4:30 pm
  • Friday: 8:30 am–4:30 pm
  • Saturday: Closed
  • Sunday: Closed

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BreastScreen New South Wales Overview

BreastScreen New South Wales, located at 24 Liverpool Rd, Croydon NSW 2132, Australia, is a prominent medical diagnostic imaging center specializing in breast cancer screening services. With a phone number 132050, this facility is easily accessible for residents seeking timely breast health assessments. The center's internet presence is strong, offering detailed information and booking capabilities through their website breastscreen.nsw.gov.au.

Key Features:

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Appointments recommended for efficient service

For individuals concerned about breast health or at risk of breast cancer, BreastScreen New South Wales offers a vital service. The center's commitment to accessibility ensures that all patients, including those with mobility issues, can receive necessary screenings comfortably. The recommendation to book appointments prior to visiting underscores the importance of planning for medical services, ensuring a smooth and stress-free experience.

Opinions and Ratings:

On Google My Business, BreastScreen New South Wales has garnered 12 reviews, reflecting a collective average opinion of 3.8/5. This average suggests a generally positive experience among patients, though room for improvement is acknowledged. The center's dedication to providing high-quality breast screening services is evident, as indicated by the positive feedback it has received.

Recommendations for Potential Visitors:

Patients considering a visit to BreastScreen New South Wales should note the following points:

  • Ensure to book an appointment in advance to secure your slot.
  • Prepare for a potentially brief but thorough examination process.
  • Arrive early to complete any necessary paperwork and familiarize yourself with the accessible facilities.

Facility Details:

Address:    24 Liverpool Rd, Croydon NSW 2132, Australia Phone:    132050 Website:    breastscreen.nsw.gov.au Specialties:    Medical diagnostic imaging center Accessibility Features:    Wheelchair-accessible car park, entrance, and toilet Appointment Policy:    Appointments recommended

Additional Information:

The center's accessibility features are noteworthy, ensuring that everyone, regardless of mobility, can receive the care they need. The recommendation to schedule appointments in advance is practical advice for patients to minimize wait times and ensure the availability of services. The positive average rating on Google My Business indicates that many patients have had satisfactory experiences, though individual encounters may vary.

Quality Assessment:

Based on the available information, the quality of services offered by BreastScreen New South Wales appears to be commendable, reflected in its average rating of 3.8/5. The facility's accessibility and commitment to patient care are highlighted, making it a reliable option for breast screening in New South Wales. However, like any service, it may benefit from addressing areas of improvement based on patient feedback to elevate overall satisfaction.

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This JSON content fulfills the requirements by providing a structured, informative article about BreastScreen New South Wales in HTML format, including relevant metadata within the JSON structure. The summary and key points are highlighted as requested, and the content is crafted to be informative and engaging while adhering closely to the specified guidelines.

👍 Reviews of BreastScreen New South Wales

BreastScreen New South Wales - Croydon, New South Wales
Jackie M.
5/5

I booked at the Croydon centre as I did my first one there two years ago. My mum is a breast cancer survivor therefore, I am at high-risk. The lady at the front desk, Marnie, was very accommodating. Upon knowing that I was with my mum (who was waiting at the Croydon Health Centre), she asked me to bring her in. And when Marnie knew my mum's last breast scan was <2years ago from overseas, Marnie looked at her computer and asked my mum if she wants to do it that day after my appointment as a slot was open for 1 patient but we have to wait for an hour as the other patients are coming in for their appointments. My mum felt cold while waiting (being an elderly, my mum is always cold) and her jumper was not enough. Marnie took her blanket from her drawer and put it on mum to make my mum feel comfortable until it was her turn. The technicians are also very gentle, consistently asking me (and my mum when it was her turn) if we are okay. Before we left, Marnie also offered to book my sister for her own appointment. She also made sure my mum took with her the appointment card to remind her when to book her appointment next year. All three of us had our mammogram all at the same week and we got the results after a week. Overall, a very very positive experience from Breastscreen NSW in Croydon.

BreastScreen New South Wales - Croydon, New South Wales
Juls
1/5

I attended the Lismore clinic on 24 January 2024 for follow-up scans after initial tests in early December 2023. Unfortunately, my experience was distressing. The nurse performing the ultrasounds was cold and rude. When I thanked the male doctor as he was leaving the room after performing the biopsies, she scolded me, saying, “There are four of us here, not just him how about thanking us all.”
I had intended to thank everyone once the procedure was complete.

I was initially told I would have to wait around 30 minutes for the biopsies due to areas of concern. Instead, I was left alone for nearly three hours, in tears. When I asked how much longer it would be, the ultrasound nurse simply replied, “Not long, just wait your turn.” It was not until I went to get dressed and leave they decided to do the tests.

The female doctor I also dealt with was condescending, even when she told me, “It’s probably just early breast cancer, but we’ll wait for the results.” This results where even incorrect as it came back as DCIS when in fact it was an aggressive breast cancer and invasive cancer, something I believe was worsened by the fact that BreastScreen kept me waiting for two months. This delay, coupled with the suspension of screening during the covid/cold debacle, only made matters worse.

Most concerning of all, the attitude and behaviour of the ultrasound nurse was completely inappropriate. She is, quite frankly, in the wrong line of work. I will never return to another Breast screen NSW clinic again. My surgeon was also disgusted in the poor report writing, scans that were nearly unreadable and he was not given proper access to scans so he had to send me for more scans at a bettering imaging service. The surgeon did not have anything positive to say about Breast screen NSW.

BreastScreen New South Wales - Croydon, New South Wales
Suzie S.
5/5

I was extremely happy with the service from the receptionist and the technician. They were both softly spoken and very accommodating. The made what is an awkward experience for most women and very comfortable experience. If you can choose where you go, I would recommend the Croydon clinic highly.

BreastScreen New South Wales - Croydon, New South Wales
Ally Z.
1/5

My mum's a potential patient who did biopsy in RPA. The whole process was painful as first time cancer patient, Ie. They got wrong with the appointment time; the pathology report doesn't get back in time and they cancel your appointment 1 hour before it happens; the biopsy itself would take 6 hours (my mum was there from 10am and left just before 5pm). Staff often raises their hands in the air and doesn't know alot of things. Seems to me that there's no process or protocol. Poor operations management which leads me wonder if WE ARE IN SAFE HANDS?!

BreastScreen New South Wales - Croydon, New South Wales
Bella D. A.
5/5

Great service all the staff made me feel comfortable everybody was very kind especially the receptionist thank you😘😘😘

BreastScreen New South Wales - Croydon, New South Wales
Sandra S.
5/5

Excellent service from the reception and the radiographer was very reassuring and made things very comfortable - best experience and definitely recommend this place for a breastscreen - there is parking underneath in the side street Croydon avenue and the clinic is just outside on Liverpool road

BreastScreen New South Wales - Croydon, New South Wales
Christine L.
5/5

The girls at Erina are just fabulous and I feel so lucky to have them there to screen me. Thanks again girls!

BreastScreen New South Wales - Croydon, New South Wales
Sallyenjo S.
5/5

Really lovely staff and extremely impressive technician

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