Botany Medical Centre - Botany, New South Wales

Address: 1419 Botany Rd, Botany NSW 2019, Australia.
Phone: 297001115.
Website: botanymedicalcentrewecare.com.au.
Specialties: Medical clinic.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible restroom, Restroom, Accepts new patients.
Opinions: This company has 122 reviews on Google My Business.
Average opinion: 2.4/5.

Location of Botany Medical Centre

297001115

The Botany Medical Centre, located at Address: 1419 Botany Rd, Botany NSW 2019, Australia, is a well-known medical clinic in the area. They can be easily reached at Phone: +297001115 or through their website botanymedicalcentrewecare.com.au.

This medical clinic offers a wide range of services, making it a versatile and convenient choice for many. They are Wheelchair accessible with a dedicated entrance and restroom, ensuring that all patients can access their facilities comfortably. They also Accept new patients, which is an excellent option for those looking for a new primary care provider.

Other notable features of the Botany Medical Centre include their clean and well-maintained restrooms. These facilities are always kept in pristine condition, providing a comfortable and hygienic environment for all patients.

Based on 122 reviews on Google My Business, the Botany Medical Centre has an average rating of 2.4/5. While there is room for improvement in their patient satisfaction, it's essential to consider the individual experiences and needs that may have contributed to these ratings.

Overall, the Botany Medical Centre is a reliable option for those seeking medical care in the area. With their convenient location, accessibility features, and range of services, they cater to various patient needs. We recommend visiting their website to learn more about their offerings and to schedule an appointment. By doing so, you can take the first step towards receiving the care you need in a comfortable and welcoming environment.

Reviews of Botany Medical Centre

Botany Medical Centre - Botany, New South Wales

Fiona Atkins

1/5

I called the other day with a general enquiry and the receptionist was constantly cutting me off and advised me that she was busy with other patients so was unable to stay on the phone for very long..pfft. Shocking customer service.

Simon Brown

1/5

Generally the doctors here will not review your medical history nor take into account your medical back ground. They seem very restricted in their capacity to help beyond simple GP parameters.

As I am new to the area. I had made sure my medical history was uploaded and was hoping to find at least one doctor here with satisfactory qualifications to issue my usual scripts.

I even booked a preliminary appointment to run over my past operation and a few things just to touch base with their system.

However after seeing 3 seperate doctors here on 3 seperate occasions. None were capable to issue my usual scripts.

It's a bit disconcerting and does make me wonder how qualified the doctors here really are when it comes to genuine health concerns.

It feels very much like the minimum care is their best care here.

Mojo G

1/5

The new receptionist/s is/are a shocker. This particular person won’t look at you when talking and feel you think you are at fault every time you speak to her. Doesn’t know how to explain things. She needs to know the customers here are patients and not some kind of restaurant / party goers. She shows no emotions at all when dealing with people. Customer service is very bad since the introduction of the new receptionists. This is not the first time I have had bad experience with this particular person.

On one occasion I made an appointment over the phone and when I turned up for my appointment she says I don’t have an appointment. They made a mistake and won’t accept it. And very rudely said to make another appointment. All the while she looking at her desk and typing. No eye contact or no apology.

However this medical centre has a few good doctors.

Waiting time is unbelievable. You make an appointment and now you have to pay for your visit as well yet you wait more than 45 mins - 1hr for your appointment.

Stan Ostroumov

1/5

The receptionists are absolutely awful people with zero social or communication skills. I wont even mention empathy as they wouldn't know the meaning of the word.

One of the doctors tried to overcharge me for a long appointment and all the staff got very rude and hostile when I tried to have this explained to me.

Official complaint has been lodged and based on the reviews it seems like this isn't a one off situation.

Cant wait until this medical practice and its staff get investigated.

The A-Team

4/5

Very busy, but very good medical centre in Botany. It’s right across the road from Chemist Warehouse (convenient for prescriptions).

It’s very well-maintained and the doctor I saw was pretty good. Booking online beforehand might be a good idea, but definitely recommend stopping by if you’re in the area.

Trish Barnsley

1/5

I understand that the medical staff are busy, but when you use hotdoc, make a booking and confirm via the link, noting the practice doesn’t accept walk in’s. It is hard to accept a 40-60 wait in the waiting room here. They have never been on time. For all patients over 15 the new billing fee applies. Phone ahead if you make an appt here. If you are a patient and wish to obtain records to move to another practice a $20-$60 fee applies.

Milorad Miladinovic

1/5

All appointment always late
Doctors starring at 8 call in at 8.30 to let everyone know the trafic is bad around airport
She will be in at 9
Hope so.not so.
This is not a bulk billing practice.i made an appointment at 2.30pm for a 3.00pm appointment,they told me two patients before me.went In at 2.55 pm and waited an hour.they can never tell you how many in front and how long you need to wait,but you need to book.
The apptold me 4 infront of me when the doc called me in ?

boston seinor

1/5

No review of medical history. $50 fee for new patients. Zero depth in medical inquiry, do not recommend.