Bolton Clarke Home and Community Support - Gold Coast - Southport, Queensland

Bolton Clarke Home and Community Support - Gold Coast Overview

When seeking home health care services or aged care solutions on the Gold Coast, Bolton Clarke Home and Community Support at Unit 14/82-86 Minnie St, Southport QLD 4215, Australia emerges as a notable choice. With a dedicated facility located at 1300221122, this service provider has been catering to the needs of the local community with a focus on offering quality care in the comfort of one's own home. Their website, boltonclarke.com.au, provides an insightful look into their services and how they can assist you or your loved ones.

Key Features:

- Home Health Care Service: Bolstered by a team of skilled professionals, they provide personalized care to ensure patients receive the attention they need in a familiar environment.
- Aged Care: Specializing in catering to the elderly, offering comprehensive care plans tailored to individual needs.
- Accessibility: The facility is wheelchair-accessible, with a car park and entrance designed to accommodate all visitors, ensuring ease of access for everyone.

Important Information for Potential Clients:

- Location: Conveniently situated in Southport, Bolton Clarke Home and Community Support is readily accessible for those seeking care services.
- Contact: For inquiries or to schedule a consultation, you can reach out via phone at 1300221122.
- Online Engagement: Their website is not only informative but also offers a platform for potential clients to explore detailed services and read reviews.
- Reviews: As of now, the company has garnered 5 reviews on Google My Business. However, it's noted that the average opinion is 1 out of 5, indicating a significant room for improvement in customer satisfaction.

Opinions and Considerations:

Despite the overall low rating, it's crucial to approach each service with an open mind. The reviews highlight both positive and negative experiences, underscoring the importance of assessing multiple reviews and possibly reaching out directly to ask questions and clarify services. The presence of wheelchair-accessible facilities suggests a commitment to inclusivity, which is commendable.

For anyone considering Bolton Clarke Home and Community Support, it might be beneficial to contact them through their website to request more detailed information, possibly schedule a visit, or even discuss concerns directly with their team. Their responsiveness and willingness to address individual needs can greatly influence the quality of care received.

👍 Reviews of Bolton Clarke Home and Community Support - Gold Coast

Dennis M.

1/5

I had to answer mountains of very personal and invasive questions over the phone such as if I had dogs or security etc etc etc by their Gold Coast rep after I was referred to them by MY Aged Care for at home nursing service.
I do already have 2 other providers such as Beaucare and Bluecare successfully servicing my home.
Bolton Clarke responded a few days later stating that they can not service me as its not feasible,even though I are but 30 minutes or so from them in Canungra.
So my worry is where has all my personal info gone ,including all the security info for my home that could makes my person or home very vulnerable if the info got into the wrong hands.

Frank S.

1/5

GC Frank
Initially RSL Care was very helpful, but as they changed their name they also changed the service they provided. The staff who come to our place were good, but the administrative staff was a lot to be desired.
They are unorganised, and unreliable. When you lodge a written complaint to their head office all you get is a phone call saying they received your letter, and noting else, no apology or any other feedback.
As they say in the classics "The couldn't run a chook raffle in a pub on a Friday night".
The good news is that we are changing service providers.

Lee D.

1/5

My friend Adie lives in Maudsland. Her bus trip was cancelled for today and no one notified her. She just rang to let off some steam and I said I will review on her behalf. What is wrong with you people? Is this how you treat people? You have had nothing but lousy reviews.

Josef K. R.

1/5

Cancelled us last minute on the day our lease ends, told us that they booked us on another carrier and never answered our call again. Very unprofessional .Caused us a lot of trouble and stress. Was thinking of suing them.

BBQ W.

1/5

Not good