Bloom Dental Westmead - Westmead, New South Wales

Andrew

The best dentist experience I've had is here with Dr Julia. My dreaded biannual check up and clean is now a pleasant relaxed experience under the care of Dr Julia and her gentle expertise. Everyone I've referred has had the same positive experience.

Rob F.

I highly recommend Dr Julia and the Bloom Dental team in Westmead. The quality of service is superb and overall feel from the practice is that its highly professional. I switched to Bloom last year and have been several times and should have made the move earlier. For Medibank Private health insurance policy holders the six monthly checkups are likely to be gap free.

Jolee K.

Dr Julia’s an outstanding dentist and a person. 1000% recommend this place to anyone. Her demeanour and professionalism are an absolute credit to the surgery..

I’ve had many dental visits throughout my past life and they all made me felt frightening and worrying and it’s also hard to find the right dentists. My tooth was in absolute pain and Dr Julia kindly soft spoked staying very patiently and explained in each and every details of what’s happening and what she advised or recommended me to do. I’ve asked her so many questions but she did not regret to answer a single thing. It made me felt and believed what she said bc otherwise I would feel like getting money ripped bc I’ve explained what my past dentist told me to do and she told me none of those treatments would cure my painful symptom.

After the long decision, I’ve finally gone through my RCT treatment. I had a bad anxiety and worried all night how it would turn out. But oh boy I was wrong and WOW I was fully blown by how calm the procedure went through. It went very ease and appreciated how nicely Dr and her team have done with care respectfully.

Few days have passed, my pain disappeared and I’m relieved to eat anything. Please go visit her, you surely won’t regret!

Just contact them for any problems the receptionist will kindly respond to you!
Also they do no gap for Clean and Check up if you have priv insurance!!

Lily T.

Dr. Vivian Jeng is incredibly professional and gentle. I had my first-ever dental cleaning here, and it was almost completely painless. She also provides service in Chinese, which made communication so easy. She’s now my go-to dentist—I highly recommend her

Dave

I got my teeth checked and got my mouth guard done here, it's very comfortable and I absolutely loved the experience at this clinic.

Dr Vivian Jeng was my dentist and she was very helpful and understanding, also she was thorough and gentle during the whole process. I highly recommend this place!

Christine M.

I had a very unpleasant experience at Bloom Dental. The dentist's (Julia) hands were extremely aggressive during the procedure, despite my clear body language showing discomfort and pain. Instead of adjusting her approach, she continued without consideration for my distress. Her communication was also harsh during the consultation, and she seemed unwilling to listen to my concerns.

The filling was not done properly, and when I tried to explain how it felt uncomfortable in my mouth, she appeared annoyed and dismissive. She insisted that I just needed to give it more time since it was freshly done, so I waited as advised. However, even now, I still cannot bite on the filled tooth as the pressure and pain are still there. I decided not to return after my previous experience when I went back to address concerns—it's just not worth it.

Additionally, I found it unprofessional that they spoke in their own language in front of me while attending to me, making me feel excluded and uneasy.

Kunjan

Disappointed with Service and Unnecessary Charges and Dr. Yejin Jung.

I had a disappointing experience at Bloom Dental. The staff did not clearly understand my needs regarding my tooth extraction, and despite my attempts to explain, I felt unheard. On top of that, I was charged for services that I did not need or consent to. Transparency in pricing and effective communication are essential in healthcare, and unfortunately, this clinic fell short in both areas. I would not recommend this place to anyone looking for a dentist who listens and provides clear explanations of procedures and costs.

I was charged 65$ for a 2 min consultation which was also not done properly.

Reply to the response:
Thanks The your facts might be on point but don’t you think when a patient in need comes to a doctor, he should take care of the patients and ask the right questions and make a meaningful and worthful conversation? Also, the meeting that we had your and your staff’s attitude didn’t let me open up and share my issue so this will be your responsibility and your clinic’s Staff. As we expect more from a doctor. I am not buying a product from woolworths, its my body and care that I need not your irresponsible comments.

Process a refund for the visit as it was a waste of time for me and my tooth, I have gained no meaningful experience from it. You have wasted my time. If not I will have to take it to Fair Work and check with them.

n00bszpro

Unfortunately, the fillings that were done for my case were not completed properly and have fallen out. The dentist offered to redo them for free the first time, however the filling did not last after being fixed. My filling was completed by both Dr Julia and Dr Vivien.

The tooth filling didn’t even last close to a year—probably only 3 to 6 months. They gave a reason, which was my eating habits, claiming that I eat a lot of nuts or hard food, which I don’t anyway. I visited a different dentist from a different clinic in Bankstown, who has since resolved the issue caused by this clinic. So far, the filling from the new dentist has been holding up well.

Edit to response
If I provide my name to the team. It won't change the outcome. I was quoted by Vivien that I will be charged because apparently it's my fault. Even with I supposively have grinding, tooth and fillings, which I don't anyway. I highly doubt fillings fall off within a month time. When I asked a different dentist in another clinic to fix up the mistake made here. They have advised it could also be a problem during the procedure.
Anyways, there is no point of providing my details and I'm sure you may know who I may be. I will be charged again for my visit anyway. I mind as well take my business elsewhere.

Thank you.