Avenue Medical Centre - Newtown, Victoria

Address: Shop 4/153-161 Shannon Ave, Newtown VIC 3220, Australia.
Phone: 352233937.
Website: southerncrossgp.com.au
Specialties: Medical Center.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Restroom, LGBTQ+ friendly, Transgender safespace.
Opinions: This company has 37 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Avenue Medical Centre

Avenue Medical Centre Shop 4/153-161 Shannon Ave, Newtown VIC 3220, Australia

⏰ Open Hours of Avenue Medical Centre

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

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Avenue Medical Centre: A Comprehensive Overview

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For individuals seeking a reliable and accessible medical service in the Geelong West area, Avenue Medical Centre stands as a prominent and well-regarded option. Located at Shop 4/153-161 Shannon Ave, Newtown VIC 3220, Australia, the centre offers a comprehensive range of medical center services delivered with a strong commitment to patient care and inclusivity. The phone number is 352233937, and their website, southerncrossgp.com.au, provides valuable information and online resources. This document aims to provide a detailed overview of Avenue Medical Centre, highlighting its key features, location, and pertinent information for prospective patients.

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Location and Accessibility

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The centre’s strategic location at Shop 4/153-161 Shannon Ave, Newtown VIC 3220 ensures it is easily accessible to residents of Geelong West and surrounding communities. Newtown’s central position within the region contributes to convenient transport options. Avenue Medical Centre has prioritised accessibility, implementing several features to cater to individuals with diverse needs. The facility boasts a wheelchair accessible entrance, a dedicated wheelchair accessible parking lot, and a wheelchair accessible restroom, demonstrating a genuine commitment to inclusivity. Furthermore, wheelchair accessible seating is available throughout the waiting area and examination rooms, guaranteeing comfort and ease of access for all patients. These provisions significantly enhance the overall patient experience and reflect the centre’s dedication to providing equitable healthcare.

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Services and Specialties

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Avenue Medical Centre operates as a medical center primarily focused on delivering a broad spectrum of general medical services. While their website doesn't explicitly detail a specific list of specialties, it’s understood they provide comprehensive care, likely covering areas such as:

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  • General Health Consultations
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  • Chronic Disease Management
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  • Preventative Care
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  • Vaccinations
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  • Minor Injury Treatment
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It is recommended that individuals contact the centre directly to confirm the specific services offered and to schedule appointments. The Southern Cross GP affiliation suggests a strong connection to a larger healthcare network, potentially providing access to specialized support and resources.

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Patient Feedback and Reviews

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Avenue Medical Centre has garnered a total of 37 reviews on Google My Business, offering valuable insights into the patient experience. The average opinion is 3.1/5, indicating a mixed response. While some patients have praised the staff’s friendliness and efficiency, others have expressed concerns regarding wait times and communication. It’s important for prospective patients to consider these reviews alongside other information when making their decision. A detailed examination of the reviews can provide a nuanced understanding of the centre's strengths and areas for improvement.

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Additional Points of Interest

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Beyond accessibility, Avenue Medical Centre offers several other points of interest that contribute to a positive patient experience. The centre is LGBTQ+ friendly and operates as a transgender safespace, fostering an environment of acceptance and respect for all individuals. This commitment to inclusivity is a significant advantage for patients seeking a healthcare provider who understands and values diversity. Restroom facilities are also available on-site, providing convenience and comfort for patients and visitors. The onsite services are a key differentiator, streamlining the patient journey and enhancing overall efficiency.

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Contact Information and Website

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Individuals seeking to learn more about Avenue Medical Centre or schedule an appointment can utilize the following resources:

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We strongly advise visiting the website for the most up-to-date information on services, hours of operation, and any relevant health alerts. The website also often contains downloadable forms and patient information leaflets.

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"summary": "Avenue Medical Centre, located in Geelong West, Australia, offers comprehensive medical services with a focus on accessibility and inclusivity, receiving an average rating of 3.1/5 based on patient reviews.",
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👍 Reviews of Avenue Medical Centre

Avenue Medical Centre - Newtown, Victoria
Sarah M.
5/5

I will preface this by saying it isn't the prettiest clinic you will ever go to, so don't expect a grand looking clinic.

Now that is aside,
The reviews I read before coming here had me concerned that I would be waiting a long time and that I would come across a rude receptionist, but that was so far from the case.

I walked in and was immediately greeted by the receptionist. He was lovely in getting me checked in for my appointment, and even asked if he was pronouncing my surname correctly. I wish I got his name, but in my current state, I wasn't thinking very clearly in that moment.

I was also seen ten minutes before my actual appointment, so I was waiting no more than a few minutes to be seen.

My appointment with Dr Ponraj was wonderful. He listened to me and helped me with my concerns, especially on such short notice, with me booking that appointment hardly an hour beforehand. I'm so grateful to have been seen quickly and professionally.

Avenue Medical Centre - Newtown, Victoria
E
1/5

They say they are open on Fridays but if you try calling, they just refuse to pick up the phone and won’t respond to emails.

It’s incredibly frustrating. I’d rather they were just honest about the times they are actually open.

Be wary when booking Telehealth appointments also. The majority of the time, they either call several hours later than the scheduled time or not at all.

Avenue Medical Centre - Newtown, Victoria
Tony P.
1/5

Had a tele health app booked for 11.50 to just get a script refill, made sure I was home to get call, after 3 hours still no call, tried ringing them, phone rang out, finally got through at 4pm ....no apology, but Dr has been busy, will call you at 5pm, eventually got call at 5.30 and was literally on the phone for less than a minute and again no apologies.
Really not good enough as I wasted the whole day

Avenue Medical Centre - Newtown, Victoria
Natalie
5/5

I had my first experience with this clinic just recently and was absolutely blown away by the amazing service given by receptionist, Bec. The attentive care Bec took to help me book an appointent for my daughters needs - its not often you come across such lovely empathy these days! Thank you.

Avenue Medical Centre - Newtown, Victoria
Darcy H.
5/5

Bek, the receptionist, has always been amazing, going above and beyond for the year that I've been attending this practice.

This medical practice is full of compassionate people who truly care for the health and safety of the community. Thank you for the endless, hard work you put in, and for making health care accessible to all socio-economic groups.

Avenue Medical Centre - Newtown, Victoria
Rhiannon W.
1/5

Have had two telephone appointments booked and confirmed, no call came drove to clinic to find it closed. They are still taking online bookings....poor health care.

Avenue Medical Centre - Newtown, Victoria
Bec T.
5/5

BEC is AMAZING!!! Lovely to deal with, greets you respectfully and always willing to help and have a chat. 10 stars for her! Dr Joseph is also so so good !! Just moved to Geelong and won’t be going elsewhere !!

Avenue Medical Centre - Newtown, Victoria
Timothy J.
1/5

Came in 15 minutes in advance and got to see the doctor after an hour with only 2 patients waiting. The doc does not even know what he is doing; very unprofessional. Qualifications for doctor very doubtful.

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