Headspace Cairns - Cairns City, Queensland

Address: 2/42 Grafton St, Cairns City QLD 4870, Australia.
Phone: 740413780.
Website: headspace.org.au
Specialties: Mental health service.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 30 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Headspace Cairns

Headspace Cairns 2/42 Grafton St, Cairns City QLD 4870, Australia

⏰ Open Hours of Headspace Cairns

  • Monday: 8:30 am–5 pm
  • Tuesday: 8:30 am–5 pm
  • Wednesday: 8:30 am–5 pm
  • Thursday: 8:30 am–7:30 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

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Introduction to Headspace Cairns

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Headspace Cairns stands as a vital mental health service provider in the Cairns region of Queensland, Australia. It is part of the larger Headspace network, which focuses exclusively on the mental well-being of young people aged 12-25. Located centrally within the bustling Cairns City, this centre offers accessible support, understanding, and professional guidance to those navigating the complexities of adolescence and young adulthood.

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Location and Accessibility

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Nestled at 2/42 Grafton Street, Cairns City, QLD 4870, Headspace Cairns is conveniently positioned in the heart of Queensland's tropical capital. Its central location makes it easily reachable for residents and visitors alike, minimizing travel time for those seeking support. The centre is thoughtfully designed with accessibility in mind, particularly benefiting individuals with disabilities or mobility challenges. Features include a dedicated, wheelchair-accessible car park located on-site, ensuring convenient access from various parts of the city. The building itself boasts a wheelchair-accessible entrance, allowing seamless entry for all visitors. Furthermore, the centre is equipped with wheelchair-accessible internal facilities, including a toilet specifically designed for ease of use by visitors with mobility needs. Standard toilet facilities are also available for all patrons. It is highly recommended to book an appointment beforehand to ensure a smooth and efficient visit.

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Services and Specialties

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The core specialty of Headspace Cairns encompasses comprehensive mental health services tailored for its young demographic. Their mission is to help young individuals manage challenges related to stress, anxiety, depression, peer pressure, substance misuse, family issues, and transitions into higher education or employment. The team provides a safe and confidential environment, offering individual counselling, group programs, and workshops focused on mental well-being, coping strategies, and skill development. They address a wide range of issues pertinent to the developmental stage they serve, promoting resilience and positive mental health outcomes. Support is provided by trained professionals, potentially including clinical psychologists, social workers, youth workers, and other mental health specialists, all committed to fostering a supportive atmosphere.

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Facilities and Amenities

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Beyond its core mental health support, Headspace Cairns offers amenities designed to enhance comfort and accessibility:

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  • On-site services ensure all necessary resources are readily available under one roof.
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  • The wheelchair-accessible car park, entrance, and internal layout cater specifically to individuals requiring these accommodations.
  • \n

  • A wheelchair-accessible toilet facility promotes inclusivity.
  • \n

  • Standard toilet facilities are provided for general use.
  • \n

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While the primary focus remains on mental health support, these physical features contribute significantly to a welcoming and inclusive environment for all young people seeking help.

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Reputation and Community Impact

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Headspace Cairns has established itself as a valuable resource within the Cairns community. The positive experiences shared by many highlight the centre's impactful role in young lives. One individual shared a profoundly positive experience, noting their time at the centre since 2018 was instrumental in rebuilding their life, crediting the supportive staff and welcoming atmosphere. The centre's efforts foster a sense of belonging and provide crucial tools for managing mental health struggles, contributing significantly to the well-being of the younger generation in Cairns. With a documented presence on Google My Business, receiving 30 reviews, the centre actively engages with its user base, aiming to understand and meet the needs of its young clients.

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Average Opinion and Recommendations

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The overall feedback received for Headspace Cairns reflects a spectrum of experiences, culminating in an average rating of 3.1 out of 5 stars based on user reviews. While some reviews, like the one from a parent who received extensive help from a clinician named Michael, underscore the centre's capacity for positive impact and empathetic support, this average suggests there may be consistent room for improvement in other aspects of the service delivery or user experience. It is important to note that reviews can vary widely, but the mention of supportive staff and welcoming environments by multiple users indicates these are key strengths.

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For anyone seeking information or support regarding mental health issues, Headspace Cairns is recommended as a primary point of call. Young individuals facing difficulties, or their concerned parents, friends, or guardians, can reach out via phone at 740413780 or explore further details on the official website at headspace.org.au. Booking an appointment is strongly advised to guarantee dedicated time and attention during the initial contact or subsequent sessions.

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In Summary

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Headspace Cairns is a dedicated mental health service provider committed to supporting the well-being of Cairns' youth. Located centrally in Cairns City (2/42 Grafton Street), it features excellent accessibility options including an on-site wheelchair-accessible car park, entrance, and toilet. While specializing in mental health for young people aged 12-25, it fosters a supportive and inclusive atmosphere. With an online presence including 30 Google reviews averaging 3.1/5, it serves as a crucial community resource for mental health support.

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"summary": "Headspace Cairns provides mental health services for young people in Cairns, featuring accessibility options and positive community feedback.",
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👍 Reviews of Headspace Cairns

Headspace Cairns - Cairns City, Queensland
Jessica K.
5/5

This place has been amazing for me, I have been a patient since 2018, and have been welcomed by all. The workers are all super supportive and the variety of ducks makes it a comfortable place to be. It is now 2025 and I have rebuilt my life with the amazing help from every member of the headspace team. Thank you all.

Headspace Cairns - Cairns City, Queensland
Lucy G.
5/5

As a parent who was desperate we walked in off the street for help. The clinician Michael spent hours with us and was so warm and caring. Reception staff were also very welcoming.

Headspace Cairns - Cairns City, Queensland
Joeleen N.
5/5

I've been going to headspace since I was 16, initially I had trouble finding a therapist that suited me and I took a couple years break, but since coming back I've been so impressed with the development of this centre! Everyone is so kind and welcoming, and the therapists are amazing. Highly recommend the DBT program which has been a life saver for me. The social groups have also really improved with content and popularity, they do a great job of always having something new and exciting to do. I've even joined the Youth Reference group here, and my confidence has improved so much and I'm so happy! Overall my mental health has improved so much and I've made so many friends, I have much more quality of life.

Headspace Cairns - Cairns City, Queensland
Kieryn N.
5/5

100% recommend for youth and young adults.

I've only ever found headspace to be professional and helpful - music program brought a lot of love to playing and I made some great friends along the way. The psychologist I saw was also incredibly patient and helped me through a lot of self doubt - even though I initially believed I didn't need any counselling. Go in and see the staff, it could change your life!

Headspace Cairns - Cairns City, Queensland
Dion W.
5/5

Headspace is a fantastic organisation doing fantastic work for young people, although there is a wait list for counselling there are many social groups you can jump straight in to and headspace offers a plethora of online support options. Can not say enough about how wonderful headspace is and how grateful I am to headspace as a whole organisation and to the cairns team in particular ❤️

Headspace Cairns - Cairns City, Queensland
Nic S.
1/5

As a parent I would not recommend Headspace. The initial wait time for appointments are ridiculous, they do not take into account parents input as to why they have organised their child to be there and unless the child only has surface issues the working model they use is not equipped to actually help the children in any meaningful way and they pass the buck to someone else. Very disappointed in this so called youth mental health service.

Headspace Cairns - Cairns City, Queensland
Tiarn J.
2/5

It was terrible I didn't feel welcomed very uneasy, it didn't feel like they were helping at all with my issues. Two month getting on the wait list because I missed one appointment, I nearly killed myself in those two month wait period because I felt like I wasn't listed to. Also hated the colour green it gave me so many headaches

Headspace Cairns - Cairns City, Queensland
Celeina
1/5

I spent three months waiting to see someone. In that time I was the one that contacted headspace for updates, where I was on the waiting list... Etc. I did not get contacted by headspace once about these things no follow ups... And after waiting for three months my case manager was contacted and they said my problems were to severe for them to help in anyway.
They never once contacted me personally to tell me this.
Very disappointing and disturbing.

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