Hamilton Doctors - Hamilton, New South Wales

Address: 60 Lindsay St, Hamilton NSW 2303, Australia.
Phone: 249613017.
Website: hamiltondoctors.com.au
Specialties: Medical clinic, General practitioner.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 219 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Hamilton Doctors

Hamilton Doctors 60 Lindsay St, Hamilton NSW 2303, Australia

☎️249613017

⏰ Open Hours of Hamilton Doctors

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: 9 am–12 pm
Sunday: Closed

Hamilton Doctors: A Comprehensive Overview

Hamilton Doctors, located at 60 Lindsay St, Hamilton NSW 2303, Australia, is a well-established medical clinic offering comprehensive general practice services. Reaching them is straightforward via their phone number, 249613017, and their website, hamiltondoctors.com.au. The practice prides itself on providing accessible and patient-centered care to the local community.

Specialties and Services

At Hamilton Doctors, the primary focus is on delivering high-quality general practitioner services. They cater to a wide range of medical needs, including routine check-ups, preventative care, chronic disease management, and acute illness treatment. The clinic aims to be a trusted partner in maintaining the health and well-being of its patients. While their core service is general practice, they also demonstrate a commitment to adapting to patient needs, as evidenced by the availability of telephone consultations.

Location and Accessibility

The clinic's physical location at 60 Lindsay Street in Hamilton is designed with accessibility in mind. Notable features include a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility limitations can easily access the facility. Furthermore, a dedicated wheelchair-accessible toilet is available on-site, demonstrating a strong commitment to inclusivity. The clinic also provides standard toilet facilities for all patients.

Operational Considerations and Recommendations

Patients are strongly encouraged to book appointments in advance, as the clinic often experiences high demand. The clinicâs operations appear to prioritize efficiency, which, while potentially beneficial for throughput, has resulted in reported wait times. A recent update highlighted a situation where patients faced extended waiting periods, sometimes exceeding an hour, within the waiting room. To mitigate this, the clinic offers telephone consultations, albeit with a specific pricing structure â a five-minute consultation for pensioners at $75, payable before the call. This approach suggests a business-oriented operational model.

Patient Feedback and Reputation

Hamilton Doctors currently maintains a strong online presence, with 219 reviews on Google My Business. The average opinion is 4.6/5, reflecting a generally positive perception of the clinicâs services. However, the reviews also indicate areas for potential improvement. Several comments suggest a focus on maximizing patient volume, leading to extended waiting times and a potentially less personalized experience. The efficiency of the practice seems to be a double-edged sword â while it aims to serve a large patient base, it appears to occasionally compromise on the time spent with each individual.

Additional Points of Interest

Wheelchair-Accessible Car Park: Easily accessible parking for individuals with mobility challenges.
Wheelchair-Accessible Entrance: A smooth and accessible entryway.
Wheelchair-Accessible Toilet: Ensuring comfort and convenience for all patients.
Appointments Recommended: Booking in advance is advised to avoid lengthy waiting periods.

Despite the reported wait times, the accessibility features and positive overall feedback suggest that Hamilton Doctors is a valuable resource for the Hamilton community. The clinic's commitment to inclusivity and its dedication to providing general practice services are commendable. Future improvements could focus on streamlining appointment scheduling processes and further enhancing the patient experience.

👍 Reviews of Hamilton Doctors

Hamilton Doctors - Hamilton, New South Wales

Sigh F.

2/5

Not a fan of the new Practice Tax , I mean fee, at $10 a pop everytime someone has an appointment.

Sounds like a licence to print money to me.

Laing J.

3/5

I followed my lovely Dr to this practice but having to wait around an hour was too much. A phone consultation of five minutes or less cost $75 pensioner rate and had to be paid before the call. The waiting room was usually full and all waiting. I saw another Dr and she said she was always running late. This is not good enough. I think the practice is run like a business where you book as many in as you can and don’t worry about keeping people waiting.

Rosie S.

5/5

Have recently Changed to this doctors surgery for my baby and I as we have had some pretty bad experiences within the healthcare system. The receptionist are always lovely and welcoming. The doctors are lovely and seem to really care about their patients. The nurse on duty today that we visited to get my babies 12 month vaccinations was beautiful! Made the experience 10x better, making us feel safe and comfortable. She was also so informative and just great at what she does! Couldn’t recommend this place enough. Have always been very anxious about visiting the doctors but this place has definitely changed my perspective.

kailie

1/5

Terrible doctors office - I understand that no one can control anything and if people are running a bit late that’s okay - but when i get a call an hour after my telehealth appointment was meant to be and i miss it, apparently that’s my fault fix that

on another day we had been waiting over an hour for my 10:30 appointment, i had another appointment i had to cancel

this “doctors office” is run like a business- they are only in it for the money and truly do not care about their patients

Mary M. C.

4/5

It really depends on who your doctor is. I've seen quite a few of the doctors and my original review was very low based on one particular experience. However, I have since found an amazing doctor (and had other much better experiences with other doctors). It is a busy practice and there is a clear shortage of GPs so that is apparent, but otherwise it is a good practice. The Front Office staff are also all very lovely and helpful!

Julia D.

5/5

Couldn’t recommend a GP practice enough. I don’t have a regular GP at all but tend to see whoever I can. Every experience I have had has been brilliant. The doctors are knowledgeable and kind. Reception staff are always incredibly accommodating, professional and extremely kind. Overall, it’s the best GP practice I have been to. Thank you for making my experience so wonderful consistently

kristy A.

5/5

I’ve been going to the same GP my whole life and when she is away I have been under the care of the other lovely doctors here. All the staff have become like family. For any health issues I’ve had including complex and non complex mental health etc I have always been taken care off by the amazing group of doctors here and so has my family. I can not recommend them enough. All the doctors are lovely and thorough which is highly important. The reception staff help so much whenever I need an appointment or a message delivered! I wouldn’t go anywhere else. Andrea And Family.

Mel E.

5/5

Hamilton Doctors is a fantastic practice. I have 3 young children and have found the One on one care and follow on continuity of care exceptional. I do not hesitate to recommend Hamilton Doctors to all of my friends and family. I initially saw a few different doctors in the Newcastle area, all of which seemed to try and get through patients as quickly as possible or had zero people skills, a friend recommended Ben Seckold at Hamilton Doctors and I’m so glad they did. He is an exceptional doctor and also friendly and caring. I have seen a few other Doctors at the practice as well and found them all to be fantastic. Overall I highly recommended Hamilton Doctors to anyone looking for a caring, friendly and supportive practice.