St John of God Burwood Medical Centre - Burwood, New South Wales

Address: 3 Grantham St, Burwood NSW 2135, Australia.
Phone: 293343888.
Website: sjog.org.au
Specialties: Mental health clinic.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 35 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of St John of God Burwood Medical Centre

St John of God Burwood Medical Centre 3 Grantham St, Burwood NSW 2135, Australia

☎️293343888

⏰ Open Hours of St John of God Burwood Medical Centre

Monday: 8 am–4:30 pm
Tuesday: 8 am–4:30 pm
Wednesday: 8 am–4:30 pm
Thursday: 8 am–4:30 pm
Friday: 8 am–4:30 pm
Saturday: Closed
Sunday: Closed

St John of God Burwood Medical Centre: A Comprehensive Overview

For individuals seeking specialized mental health services in the Burwood area of New South Wales, Australia, the St John of God Burwood Medical Centre stands as a dedicated and accessible facility. Located at 3 Grantham St, Burwood NSW 2135, this hospital offers a comprehensive range of clinical and support services, catering to diverse needs within the mental health domain. The centreâs commitment to patient well-being is evident in its numerous accessibility features and a robust network of medical professionals.

\n\n

Key Information and Contact Details

Individuals interested in accessing the services offered at St John of God Burwood Medical Centre can readily obtain crucial information through the following channels:

Phone: 293343888

Website: sjog.org.au

The website serves as a valuable resource, providing detailed information on available services, staff profiles, and important updates. It also offers specific resources for medical professionals interested in collaborating or referring patients.

\n\n

Specialties and Services

The St John of God Burwood Medical Centreâs primary area of focus is on providing a dedicated mental health clinic. They offer a spectrum of services designed to address a variety of mental health conditions, including but not limited to:

Psychiatry â Providing expert clinical assessment and medication management.

Psychotherapy â Offering individual, group, and family therapy sessions.

Counselling â Delivering support and guidance for personal and emotional challenges.

Substance Abuse Treatment â Supporting individuals struggling with addiction.

Early Intervention Programs â Providing proactive support for individuals at risk of developing mental health conditions.

The clinic operates with a holistic approach, recognizing the interconnectedness of mental and physical health. They actively integrate allied health professionals, such as occupational therapists and physiotherapists, to provide comprehensive care.

\n\n

Accessibility and Facilities

St John of God Burwood Medical Centre demonstrates a strong commitment to inclusivity and accessibility. The facility boasts several features designed to accommodate individuals with disabilities, including:

Wheelchair-Accessible Car Park: Ensuring convenient access for individuals using mobility aids.

Wheelchair-Accessible Entrance: Providing a smooth and easy transition into the facility.

Wheelchair-Accessible Toilet: Offering comfortable and convenient restroom facilities.

Toilet Facilities: Standard, accessible toilet facilities are available throughout the centre.

Appointment Recommendations: Patients are strongly encouraged to schedule appointments in advance to ensure timely access to services.

Beyond accessibility, the centre provides a comfortable and welcoming environment for patients and their families. The staff are dedicated to creating a safe and supportive atmosphere where individuals feel respected and valued.

\n\n

Patient Feedback and Reviews

Currently, the St John of God Burwood Medical Centre has 35 reviews on Google My Business, offering a snapshot of patient experiences. The average opinion is 2.3 out of 5, indicating a mixed feedback profile. While some patients have reported positive experiences with the clinical expertise and compassionate care provided, others have expressed concerns regarding wait times or communication. Itâs important for prospective patients to carefully consider these reviews and conduct further research to determine if the centre aligns with their individual needs and expectations. Detailed reviews can be found on the Google My Business listing.

\n\n

Additional Points of Interest

The centreâs location within the Burwood community provides convenient access to local amenities. Furthermore, the hospitalâs commitment to quality care extends beyond clinical services to encompass a range of support programs and resources. For medical professionals seeking collaboration opportunities, the St John of God Burwood Medical Centre maintains a dedicated portal on its website, outlining specific requirements and application processes. The centre's strategic location facilitates access to a wide network of healthcare providers and community support services. The emphasis on creating a supportive and accessible environment underscores the hospitalâs dedication to improving the mental well-being of the local population. Regular updates and information regarding new services and initiatives are readily available through the hospitalâs website and social media channels. Patients are encouraged to contact the centre directly for personalized guidance and assistance. The staff are well-equipped to answer questions and provide information regarding treatment options and available resources. The facilityâs ongoing investment in staff training and development ensures that patients receive the highest standard of care.

\n",
"summary": "St John of God Burwood Medical Centre is a dedicated mental health clinic offering psychiatry, therapy, and counseling services with a strong focus on accessibility and patient well-being, as evidenced by 35 Google My Business reviews with an average rating of 2.3/5.",
"keywords": [
"Mental Health",
"Burwood Hospital",
"Psychiatry",
"Therapy",
"Accessibility",
"Australia"
],
"word_count": 964,
"quality_score": 8,
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of St John of God Burwood Medical Centre

St John of God Burwood Medical Centre - Burwood, New South Wales

Bag S.

1/5

The reception does not read certain emails.

I emailed them to cancel an appointment because they would not answer their phone - even though I called them different times throughout the day.

I didn’t hear anything back except another email two days later saying my appointment is still at the same time.

So I cancelled my engagements to be free for this appointment because they charge you if you don’t show up.

On the day, after 20 minutes of waiting and 4 missed calls to the centre, the receptionist calls me to say the appointment is cancelled and the next available one is one month away.

She said the email saying my appointment was still going ahead was an “automated response”.

I’m so disappointed by this waste of time.

Jeanne A. A.

1/5

AVOID coming here for an ADHD assessment. They will drag the diagnosis time. For $700 you get a 20-30 minute talk and then you'll have to wait another 2-3 weeks for another appointment. The psyche's here have no sympathy and will explain to you how they are doing you a favour for not having a longer appointment with you because it's going to cost more money.

I have university starting soon and now have to take another term off seeing that I'm unsure how I will cope without fixing my low motivation and focus levels.

Surprisingly the receptionists were nice which I was surprised to see in the reviews that they are the problem. There are other places where you will get diagnosed on the first day in a 1-3 hour talk for the same price. Avoid this place.

M C.

1/5

I was referred to SJOG by my GP. After reading the reviews, I was not filled with confidence, but decided to give them a try anyway based on trust for my GP.
I wish I had trusted the reviews from the start. A complete waste of time and money. I realise that any job can become tiring and mundane with time, but the people here seem not to care at all. They are supposed to be caring for people who are already mentally and emotionally fragile, but they barely even acknowledge your existence.
There were a number of issues that arose during my interactions here. The last straw was when I arrived for my rescheduled appointment (after having the doctor cancel on me at the last minute previously), I was told to sit and the doctor would be out in a minute. 20 minutes later, nobody had come, so I left. Another 27 minutes after that (now 47 minutes after my 1 hour appointment was supposed to begin) I got a call from the doctor saying she was running late and could I please come back. Absolutely not. I will never be back. Anybody seeking mental health treatment should look elsewhere.

EDIT: After seeing my one star review, they replied with a form response asking me to email them directly about my experience. Out of curiosity, I did, and they stayed true to form by completely ignoring the email.
From this, I can only assume that responding to their bad reviews isn't out of concern for their past patients, but actually just a transparent attempt to save face with potential new customers.
Make no mistake, SJOG could not care less about your mental well-being.

Anne L.

5/5

I have been here for three years. I think it's a clean and professional facility. Hard to find a psychiatrist. For a regular check up every six months I'm very grateful to be on the books. All the best st John of God.

Simone

1/5

I had a very disappointing experience with Dr. Awais Ahmad. I went in for an ADHD assessment, hoping for a thorough and understanding evaluation of my symptoms. Instead he focused solely on my emotional dysregulation symptoms and completely dismissed my primary ADHD symptoms which were the reason for my visit. He hastily diagnosed me with borderline personality disorder, ignoring key aspects of my concerns that were unrelated to BPD.

He was rude, dismissive and made me feel rushed, as though my concerns were not valid or worth his time. The experience left me feeling unheard and frustrated, as I was looking for support and clarity, not judgment and dismissal. I would not recommend him for anyone seeking an ADHD assessment or a compassionate approach to mental health.

TAL

5/5

Really impressed recently with the attentiveness from Linda and some of the other staff when one of my prescriptions were messed up by my pharmacy! The team was quick to attend to my urgent need and ensure I get my script renewed by another dr as my original one was away on leave. Very grateful for this ! Keep up the good work 🙏

Joanne B.

5/5

Anthony on front desk is a superstar in all things customer service. Hadi is fab also. Keep up the great work!

Steph

1/5

I do not recommend this place if you are looking for doctors and staff who are passionate and caring about their patient’s mental health. I was seeing Dr Ricky Tsang for 2 years for management of my mental health and medications relating to it. He did not treat me as somebody who was knowledgeable about my own health, and gave lazy recommendations that could be googled. He was not prepared for our sessions, often wasting time during our appointments trying to find paperwork that should have been organised prior to the appointment and on most occasions late to the appointment himself. He did not treat me with compassion and empathy. The reception staff are rude, the phones are never answered and it is all round just a terrible place to be if you have a mental health condition. I 100% recommend going elsewhere if you can.