Avoca Street Medical Centre - Randwick, New South Wales

Address: 130 Avoca St, Randwick NSW 2031, Australia.
Phone: 293993335.
Website: avocastreet.com
Specialties: Medical Center, General practitioner.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible toilet, Gender-neutral toilets, Toilet, LGBTQ+ friendly, Appointments recommended.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Avoca Street Medical Centre

Avoca Street Medical Centre 130 Avoca St, Randwick NSW 2031, Australia

⏰ Open Hours of Avoca Street Medical Centre

  • Monday: Closed
  • Tuesday: 8 am–6 pm
  • Wednesday: 8 am–6 pm
  • Thursday: 8 am–6 pm
  • Friday: 8 am–3 pm
  • Saturday: Closed
  • Sunday: Closed

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Avoca Street Medical Centre: A Comprehensive Overview

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Avoca Street Medical Centre stands as a prominent healthcare facility located in the heart of Randwick, New South Wales. This medical centre is dedicated to providing accessible and high-quality primary healthcare services to the local community and visitors to the Sydney area. Situated at 130 Avoca Street, Randwick NSW 2031, the centre is easily reachable by various modes of transport, making it a convenient option for residents and tourists alike.

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Location and Accessibility

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The strategic location of Avoca Street Medical Centre is one of its key advantages. Located on Avoca Street in Randwick, the centre is well within the bustling Sydney suburb, surrounded by amenities, shops, and other services. Randwick is a vibrant area known for its cultural diversity and proximity to major landmarks like the Royal Botanic Gardens and the Sydney Harbour. This central positioning makes it relatively easy for patients to reach the centre without significant travel time or effort.

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Accessibility is a crucial aspect of the centre's operations, and Avoca Street Medical Centre has made concerted efforts to ensure a welcoming environment for all patients. The facility features a wheelchair-accessible entrance, allowing individuals with mobility challenges to enter the building without difficulty. Furthermore, the centre includes a wheelchair-accessible toilet, ensuring that patients and visitors with specific needs have appropriate facilities available during their visit.

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In addition to these features, the centre provides gender-neutral toilets, promoting inclusivity and offering a comfortable option for all visitors. These facilities are part of a broader commitment to creating a welcoming and supportive environment for everyone who enters the medical centre.

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Services Offered

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General Practitioner (GP) Services

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At the core of Avoca Street Medical Centre's services is the provision of comprehensive General Practitioner (GP) care. The centre operates primarily as a GP practice, offering a wide range of primary healthcare services. Patients can consult with experienced doctors for general health concerns, preventative care, routine check-ups, and management of both acute and chronic conditions.

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The centre's focus on GP services makes it an ideal first point of contact for individuals seeking medical advice and treatment. The staff are trained professionals dedicated to providing thorough and empathetic care, ensuring that patients feel heard and understood during their consultations. Appointments are recommended to optimize the patient experience, as mentioned in the facility's guidelines.

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Appointment System

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Efficiency and patient convenience are prioritized at Avoca Street Medical Centre. While walk-in visits are sometimes accommodated, the centre strongly recommends scheduling appointments in advance. This system helps manage patient flow, reducing waiting times and ensuring that patients receive timely care. The appointment booking process is straightforward, and the reception staff are noted for their helpfulness in assisting patients in arranging consultations.

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Based on patient feedback, finding availability can sometimes be challenging, particularly during busy periods. However, the centre often directs patients to alternative options or accommodates them if suitable waiting time is offered. For instance, one positive review highlighted a situation where a patient waited only 30 minutes after being directed to wait by the receptionist.

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Facility and Environment

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The physical environment of Avoca Street Medical Centre is designed with patient comfort and accessibility in mind. Beyond the wheelchair and gender-neutral accessibility features, the centre maintains a clean, professional, and welcoming atmosphere throughout its premises. The waiting area is typically comfortable, allowing patients to relax while awaiting their appointments.

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LGBTQ+ Friendly Environment

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A notable feature of Avoca Street Medical Centre is its commitment to being an inclusive and LGBTQ+ friendly healthcare provider. This aspect is crucial for ensuring that all patients, regardless of their background or identity, feel respected and supported during their medical consultations. The centre's reputation in this regard contributes positively to its overall patient experience.

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Reputation and Patient Feedback

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Avoca Street Medical Centre maintains a respectable reputation among its patients. According to publicly available information, the centre has accumulated 24 reviews on Google My Business, reflecting a general level of patient satisfaction. The average rating stands at 3.8 out of 5, indicating a solid performance across various service metrics.

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The feedback from patients consistently highlights positive experiences with the staff and the quality of care received. Many reviews commend the helpfulness of the reception team and the thoroughness of the doctors. For example, one patient shared a positive experience of receiving prompt attention after a 30-minute wait, praising the welcoming and thorough approach of Dr. Angela.

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While the average rating suggests room for improvement in some areas, the majority of reviews indicate high satisfaction with the centre's services, particularly regarding the professionalism and empathy of the medical staff. Patients appreciate the centre's efforts in accommodating their needs and providing quality healthcare in a convenient and accessible setting.

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Contact Information and Practical Details

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For individuals seeking to contact Avoca Street Medical Centre, several options are available. The primary contact number is listed as 293993335, allowing patients to reach the reception staff directly for inquiries, appointment scheduling, or general information. Additionally, the centre maintains a website at avocastreet.com, which likely provides further details about the practice, its services, and potential online booking options.

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Patients are advised to prepare for their visit by noting their appointment details and any relevant medical information. While the centre offers a welcoming environment, it is always recommended to arrive a few minutes early to complete any necessary registration forms or paperwork.

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In summary, Avoca Street Medical Centre serves as a reliable and accessible healthcare provider in the Randwick area. Its combination of professional GP services, welcoming atmosphere, and commitment to inclusivity makes it a valuable resource for the community. By recommending appointments and maintaining accessible facilities, the centre strives to provide efficient and high-quality care to all its patients.

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"summary": "Avoca Street Medical Centre offers accessible GP services in Randwick with a focus on inclusivity and patient comfort.",
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"GP Services",
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👍 Reviews of Avoca Street Medical Centre

Avoca Street Medical Centre - Randwick, New South Wales
SAM M.
5/5

I had a really good experience here. I'm visiting Sydney and needed to see a doctor for some ear pressure issues. It was hard to find an available doctor online on the day (apart from going into the city) so I walked past to see if there was any availability. The receptionist was lovely and said if I was happy to wait a little bit then I could get in. I only waited 30 minutes and saw Dr Angela who was very welcoming and thorough. I would certainly go back.

Avoca Street Medical Centre - Randwick, New South Wales
Ryan C.
5/5

We took our 3 year old in this morning to be treated for a head injury. Both nurse and doctor were brilliant so calm, professional and informative. We cannot thank you enough for turning something traumatic into a positive experience.

Avoca Street Medical Centre - Randwick, New South Wales
Anthony
1/5

My first impression was very poor- one of the doctors said they had no interest bulk billing and I asked if they cared about people struggling financially and suffering with mental health issues his reply was “not interested”. Stupidly I still made an appointment. Just arrived for my 12:15 appointment, not only did they have no record of my appointment but the doctor I initially requested doesn’t even work on Monday’s.
I’m not going back. Good luck

I put a 1 star rating only because 0 stars wasn’t an option.

Avoca Street Medical Centre - Randwick, New South Wales
Mascot G.
2/5

Good doctors and convenient location. Need to wait for an hour+ normally but worth to see a nice doctor who know you like a friend. Only downside is their new reception is so rude and has no clinic customer service focus. Gave you a poker face if you try to ask something she doesn't want to heard. I was given a sarcastic response when ask if my doctor is available. Drag down their image a lot.

Avoca Street Medical Centre - Randwick, New South Wales
Vina D.
5/5

Excellent. Don't have to wait for long.
Good customer service.

Avoca Street Medical Centre - Randwick, New South Wales
amy T.
5/5

I went there years ago loved the doctors, always have been more than amazing but the wait and reception was very very long 1 hr plus with appointment and the receptionist was sooooo rude! But I went today very reasonable wait 15mins apology about the wait. And wonderful caring doctor as normal. I'm converted back will be going now with family. Thanks so great to see gps that actually care!

Avoca Street Medical Centre - Randwick, New South Wales
H H.
4/5

Been waiting for nearly two hours and haven't seen a doctor as yet. If you can't wait for hours, go to a different GP practice. The GPs are exceptional though, especially Priscilla and Mandy. Probably worth the wait. 😊

Avoca Street Medical Centre - Randwick, New South Wales
Carol S.
5/5

Avoca street medical centre is the best medical centre in my area and I have been with them for 13 years. Dr Kien and all his amazing staff are always very professional and make sure that you are being looked after they go above and beyond, always with a smile especially Loui on reception.
Thank you for all your support 🙏

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