Portals Mental Health Services - Los Angeles, California

Address: 679 S New Hampshire Ave, Los Angeles, CA 90005.
Phone: 2136390299.
Website: locator.lacounty.gov.
Specialties: Mental health service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Accepts new patients, Appointments recommended, On-site parking.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 3.8/5.

Location of Portals Mental Health Services

2136390299

Portals Mental Health Services is a well-known establishment located at Address: 679 S New Hampshire Ave, Los Angeles, CA 90005. This mental health service provider can be easily contacted at Phone: 2136390299. For further information, you can visit their website at Website: locator.lacounty.gov.

Portals Mental Health Services specializes in Mental health service. This establishment is accessible for individuals with disabilities, offering a Wheelchair accessible entrance, Wheelchair accessible parking lot, and Wheelchair accessible restroom. Other amenities include Restroom, Accepts new patients, Appointments recommended, On-site parking. With a rating of 3.8/5 from 11 reviews on Google My Business, Portals Mental Health Services has established a good reputation in the community.

The mental health services provided by Portals are top-notch, with a team of experienced professionals dedicated to helping individuals achieve optimal mental health. The establishment is conveniently located, making it easily accessible for those in need of mental health services. With a wheelchair-accessible entrance, parking lot, and restroom, Portals Mental Health Services ensures that all individuals, regardless of their abilities, can receive the help they need.

In addition, the establishment accepts new patients and offers appointments, making it easy for individuals to schedule a time that works best for them. With on-site parking, patients won't have to worry about finding a place to park or walking long distances to receive the help they need.

Reviews of Portals Mental Health Services

Portals Mental Health Services - Los Angeles, California

L B

5/5

I’ve been here many years back, it was a great clinic. I just randomly found them on a local search/google and was pleasantly surprised how helpful they were. There was a rehabilitative component to their programs. They can also assist with medication, resources, applying for ssi, job finding and housing. I was recommending a friend to them and wanted to stop by to give a quick shout out. I hope they continue to thrive. Many thanks and love /light 🙂

Takieda Posey

5/5

Hi I love the clinic and facilities associated with it. I will be back in the area soon and need help all over again

Rafael Blanquel

5/5

Everyone of the personal at this clinic are very wonderful; they treat people as humans beings, are very patient and give you the attention that you deserve!!! To tell you the truth I'm very blessed by been treated at this clinic of my mental disabilities!!! I wish to every employee of this clinic blessings in every aspect of their life!!!

Scott Maly

4/5

Portals staff always make you feel comfortable and relaxed. The new location is it a good area near Koreatown in LA right off of Wilshire. Not sure of the ZIP code or the hours I do know it's Monday through Friday.

Dylan Barnes

1/5

Warning: if you are Trans do not go to this clinic or this Doctor.

As the receptionist is walking me into her office she says to him, “Is he or she ready?”

I was right there and overheard her say this. It started to bring up a lot of emotions for me and I felt like I needed to ask her why she said this because I’ve seen her before and I’ve told her I identify as ftm trans man he/him.

She then became defensive, saying that in my file it says “Dylan Barnes AKA Erica Barnes”, which I asked the clinic to remove a long time ago with legal proof of my name change to Dylan.

She then told me she couldn’t remember me, and that she sees 100′s of patients.

In an assertive but not aggressive way I asked her if she had written down what I identified as in her file. She said she had written down “he” and “ftm”. I asked her why she did not go over the file before seeing me for the second time today, and again she had a defensive statement to say to me.

I told her that the excuses were bothering me and all she had to say was sorry, she then says “I did say sorry”. However, I don’t remember her saying that in the first place and I didn’t need her excuses.

She then told me she felt uncomfortable with me and she invited the receptionist into our meeting. I explained why I was upset to the receptionist who sat there like a deer in headlights and literally didn’t say anything.

Then the psychiatrist continued to interrogate me about how I was getting my medication in the last few months and I told her that I had refills at CVS and I have been taking the same medication for years and that I just need to stay on the dose that I am at, that things haven’t changed.

After her asking me question after question in a very unprofessional way, I decided to say “I feel that I am being treated very poorly and I am going to leave now”. I politely walked out of the office and will never be returning to this clinic again.

To some this interaction may seem benign or small, but I am already going through a lot right now and this just put the icing on the cake. I don’t need to be discriminated against by my psychiatrist, by a person who is providing me medication and a person that I am supposed to trust.

I don’t deserve to be invalidated for the way I feel or for feeling upset when someone can’t review their file for a minute of their time to remember my preferred gender pronoun. I don’t deserve to feel like a criminal or aggressive or making someone uncomfortable or like I have done something wrong for expressing the way something frustrates me or makes me feel.

The End. If you are Trans never go see Dr. Juarez, and don’t go to this clinic.

Pamela Inaba

4/5

Best Therapists I've had. Lost a bit after Pacific Clinics took over. Miss Marv Weinstein's loving leadership in Clubhouse Recovery-Inspiring Model.

Rachel Davila

5/5

Great support system, positive and encouraging environment, safe place for healing process, staff is professional and knowledgeable. Portal's is a great resource for self care and development!

Maria Carrazco

2/5

You can't reach the Dr. Anytime