Penrith Family Medical Practice - Penrith, New South Wales

Jessica J.

Dr Youssef is one of the most dedicated GPs I have met. She is knowledgeable and understanding. She has helped our family with a variety of health concerns and is amazing with our son. If you are looking for a GP who is great with babies and children, I highly recommend seeing Dr Youssef. Her practice is busy for a good reason, and it is worth the wait because you know she will share adequate time to address your concerns

Lucy S.

If you’re looking for a fantastic family GP, look no further. The lovely Dr Youssef has taken care of my family for 10+ years and I couldn’t recommend her enough (I also wouldn’t trust another GP).
Dr Youssef listens to everything and really takes the time to explain and help you understand everything. No question is a silly question to her.
Dr Youssef gave us our miracle baby and if it wasn’t for her, we would never have fallen pregnant. I can’t thank her enough for everything she has done. She even called during my final week of pregnancy to check up on me due to some blood pressure concerns and also let me borrow a spare blood pressure machine from her office - shes a one of a kind Dr and she genuinely cares for her patients.
Her bed side manner is amazing, she’s cheeky and funny but the warm smile she greets you with each visit lets you know you’re in safe hands.
She’s part of the family - thank you Dr Youssef 🤍🕊️

Rojina B.

Dr Yousuf is a really experienced GP and she is my family Doctor. I have been consulting her for years , approx 8years and she has never made me feel rushed. She really listens to her patients with empathy and treats with kindness. She lent me nebulizer machine for my son when he had asthma attack for free. She has expedite my Covid test while I had to travel overseas urgently during Covid. She has collected bloods even when she could have just sent me to lab for her convenience. She is so busy and she gets lots of pre existing patients so waiting time is a bit long and she doesn’t have room for walk ins but she has squeeze me multiple times even without appointments and took care of me in very kind manner. She even told me if there are issues with your son bring him without appointment I will see him. She is absolutely an amazing doctor. I don’t understand ppl giving bad reviews, because I have nothing bad to say about her at all. People say that wait time is long, yes that is correct however I rather see her and wait for an hour than see someone in 15minutes who doesn’t care and doesn’t listen. Feels funny saying it, I don’t want to share her with too many people as she will be more busy but I do want to support her business and she deserves it 😉

slime A. S.

AND THE DOCTOR OF THE YEAR GOES TO …

So a couple of things why I’m giving this 1
start review as I have seen this doctor a couple times and both times I felt like I wasn’t listened to.

1. Chronic illness management by this doctor is appalling as I had a flareup from my Crohn’s disease a couple months ago and I was stressed and of course coming with that you get constipated which I explain to her. Hey I’m a little bit constipated is there anything you can do for and she was like can you explain me or sometimes and then she was like sounds like you’re constipated and like I just said that…. Then she prescribes me with laxatives. Went the chemist got them home read the information pamphlet as you do and it said in bold letters do not take if you have Crohn’s disease. Why would a doctor prescribe to a patient that has a chronic illness when they cannot take it due to it.

2. She dismissed my mental illness. I walk into her office for the second time said to her. Hey, I would like to go on medication for my anxiety,, and she was like explain to me your symptoms, I explain to her my past and my family history to do with mental illness like I done in the first appointment. There in mind I was anxious, and I felt that I was pushed by her saying “ look, I’ve got other patients to see just get it out”. Yes, I acknowledge the fact that I’m not the only one in the practice. And I’m not your only patient but shouldn’t you take care of each patient equally no matter what illness it is. She gave me a referral to see headspace which I explained to her that I was doing anyway and the referral said this patient has social anxiety. Bear in mind she didn’t do the end or go through the mental health steps and all my mental health plan was blank… Any appointment ended by her saying sounds “ like symptoms of anxiety”. that was the first thing I said to you when I walked in. Like thank you for telling me something I already know.

3. I feel like she’s a very selective in what patients she treats the best.

I wouldn’t recommend this doctor to anyone due to her selectiveness and unprofessionalism, and if you’re looking for bulk billing alternatives particularly if you on Centrelink they are other OPTIONS IN PENITH. Go to them I cant stress that enough.

Traci B.

Dr Youssef has been our family doctor for many years now. She cares about your health and wellbeing. Caring for the elderly is a strength of hers as I found when looking after my mother with concern and wanting to do her best for her, always. She is an angel when caring for my daughter and granddaughter who has a heart condition. Highly highly recommend Dr Youssef.

Gabriela C.

Having moved into the area, looking for 1 doctor to take care of me as opposed to a medical centre where I get bounced around, I came across
Dr Enas Youssef surgery.
I made an appointment for 2:30 pm the receptionist called to confirm the day before said I had to fill in paperwork to please go earlier.
I asked for the Doctor’s email address so that I could forward some of my medical history to which I was told the email is only for the doctor.
I got there at 2:15pm it was obvious to me that she had over booked .
I did not see Dr Enas Youssef until 3:50 pm.
I sat in her surgery as I sat down she asked me,
“Why are you here today”
I was holding medical reports and said to her,
“ I have a lot of things wrong with me, I’m looking for one doctor to take care of me.”
Her reply,
“ I can tell you have anxiety let me treat you for anxiety,
I’m going to prescribe you medication for anxiety and I want you to come and see me in two weeks.”
She had given me a condition without having ask me any questions or my medical history and was not interested in anything that I had to say,
I told her my feet are in excruciating pain that I was on a waiting list to see an orthopaedic surgeon for surgery ,
she told me it’s because I don’t wear shoes at home, she shot me down did not ask any further questions , she did not want to hear that I had heel spurs that I had Xrays to show her, she was not interested in anything except curing me for anxiety, the condition that she had given me.
The whole time I was in the surgery with her, she kept saying to me that she didn’t have time today, that she was late today, what’s an appointment for? You get more time allocated to you speed dating and it’s better organised..
Another patient with mental health challenges had been waiting with his carer for just as long as I had, he was quite distressed and having to have to wait so long.
There is a corner with kids toys the mat the children play on is filthy, very unhygienic, germ carrier , I’m pretty sure those toys never get cleaned, and that every toy goes in the mouth.
I do not recommend this doctor, she does not listen to you and your needs , she gives you what she thinks you should have without asking the questions without knowing what your ailments are.
Do not make any appointments unless you have time to waste & you feel the need for an incorrect diagnosis.

Meena C.

I have been seeing Dr. Enas for the past 7 years, and I can confidently say she is the best doctor in the Penrith region.
She has been incredibly supportive during my two pregnancies and is excellent with my children, now 1 and 4 years old. Dr. Enas has a wonderful way with kids, always making them feel comfortable and at ease.

Her medical practice is exceptionally clean and well-maintained. There is a small play area for kids too.

I highly recommend Dr. Enas for anyone seeking a knowledgeable, caring, and dedicated family doctor.

Emily R.

The worst company to study under, they would not help me when I had issues with my placement, they wouldn’t sign off on assessments, and told me I wasn’t able to be credited im the course I was marked component in. I would call up and book coaching session in that worked about my work and reading a child, and they would never call me back. I spent $3800 on this course to get nothing out of it.
Tried contacting the director to see if I could speak to someone to help me with my issues I didn’t not get a response for 6 months, so I had to go to fair trading just to get a response back!
I would never recommend anyone to study under this company.
Biggest regret of my life
Please think before choosing to study with this company