Grace Children's Therapy - Castle Hill, New South Wales

Only E.

We had the pleasure of having Karen from Grace Children's Therapy run an information evening for our families and staff at our Rouse Hill centre and it was fantastic! Karen’s presentation was incredibly informative, covering a broad range of topics related to children's development and Occupational therapy. Her passion for her work and deep knowledge were evident throughout the evening.
Karen’s engaging approach made all the information easy to understand and she addressed all questions thoughtfully providing practical insights that will be incredibly valuable to us moving forward. We all left feeling much more informed and empowered. We highly recommend Karen and Grace Children’s Therapy!

NuKids E. L.

We had the pleasure of Grace Children's Therapy presenting at our "Transition to School Parent Information night" , it was a fantastic experience for our families. The session was informative, engaging, and tailored to meet the needs of both parents and children as they prepare for this important milestone.

Eliza Z.

My 4 year old son recently had an assesment and the entire process was easy and smooth. Yes, there were a lot of forms but it gave me peace of mind knowing we were with a reputable provider that takes their job seriously. They came recommended by my childcare centre.
The caring therapist gave my son time and space to adjust to the environment, and she explained everything every step of the way. This gave me confidence in their approach. These professionals genuinely care and are here for the kids. Highly recommend!

Nhi G.

Grace OT has been an incredible resource for our family. The therapists are knowledgeable, compassionate, and truly dedicated to helping their clients succeed. The personalized treatment plans have made a significant difference in my child's development, and we've seen remarkable improvements over the years. The staff creates a welcoming and supportive environment, making every visit a positive experience. Highly recommend Grace OT for anyone in need of occupational therapy services!

G L.

We took a peer feeding session here at Grace Therapy following a daunting 7 month wait. To start off, the lack of professionalism, understanding and sharing of misinformation by one of the receptionists led to the manager contacting me directly to address the issue.
Then, despite us mentioning what allergies our child had across multiple forms a number of times as well as during the sessions, we were served with an allergy food at least 3 times over the course of 10 weeks. Their attention to detail and level of care for children is extremely disappointing, irresponsible and unprofessional.
However it seems they happily take advantage of the NDIS program by charging an arm and a leg for their services. And to top it off, the program in no way improved my child’s case. It was a big waste of time and effort.

Edit: following your response, Anita, it seems your manager did not record the issue at hand which should have been visible to you. Perhaps it’s time that you, as a director, start investigating the integrity and operations of your clinic staff. There are desperate families in need of feeding support out there who are doing it tough, yet one of your receptionists have no empathy towards these families including ours, and the sessions didn’t help us in any way whatsoever.

hannah R. S.

My son has been attending Grace Therapy since 2020, and we are so happy to have found a clinic that is really focused in helping him achieve his goals. I really appreciate how his therapists include me in structuring the strategies he needs to achieve his goals, reach out to his multidisciplinary team so that everyone involve in his care is on the same page, and for giving me a thorough handover so that I could implement these strategies at home and in the community.

I find that the sessions my son attends, be it OT/group sessions/feeding sessions, were a good value for money and have seen its great impact on his overall progress. I also appreciate how easy it is for me to contact the clinic, address some issues I had, and achieve a speedy and favourable outcome.

Most importantly, shout out to his therapist who is very accomodating, kind hearted and very competent in what she is doing. I feel your sincerity and I am so thankful for all your help and the great difference you have made in our lives. You know you will always be the favourite, and for this, I will continue to ignore the distance and the traffic! 😘

Amritha V.

Kelly and Karen, have taken a lot of interest in my seven year old son, putting his goals in the forefront, and always making sure that his requirements are met. He has built a wonderful rapport with Kelly and always looks forward to his session.
And the ladies working in admin- Gajula, and Charmaine, are always very helpful and accomodating, thank you Grace OT team

Helen K.

The therapists are incredibly caring and skilled, creating a warm and nurturing environment for the children. They make remarkable progress in a short time, and focus on achievable goals, working alongside the children . The facility is clean, well-equipped, and feels like a safe haven for children.