Excelsior Family Medical Centre - Guildford, New South Wales

Address: 175 Excelsior St, Guildford NSW 2161, Australia.
Phone: 296814056.
Website: excelsiorfamilymedical.com
Specialties: Medical Center.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 177 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Excelsior Family Medical Centre

Excelsior Family Medical Centre 175 Excelsior St, Guildford NSW 2161, Australia

☎️296814056

⏰ Open Hours of Excelsior Family Medical Centre

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: 9 am–1 pm
Sunday: Closed

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Excelsior Family Medical Centre is a well-established medical facility located at 175 Excelsior St, Guildford NSW 2161, Australia. Established to provide comprehensive and accessible healthcare services to the local community, the clinic has become a trusted name in the area.

The centre offers a wide range of medical services under one roof. Their specialties include family medicine, pediatrics, geriatrics, and women's health. They also provide diagnostic services, vaccinations, and health screenings. With a focus on preventive care, the clinic encourages regular check-ups and health monitoring.

Excelsior Family Medical Centre is committed to providing a comfortable and accessible environment for all patients. They offer wheelchair-accessible parking, entrance, and toilet facilities. Appointments are recommended but walk-ins are also welcome. The centre is open from Monday to Friday, with extended hours on Tuesdays and Thursdays for those who need evening appointments.

The clinic has garnered a mix of reviews on Google My Business, with a total of 177 reviews and an average rating of 2.9/5. Many patients appreciate the centre's accessibility and the staff's friendliness, while some have noted longer wait times and a need for more advanced diagnostic equipment.

Key Features and Information

Location: 175 Excelsior St, Guildford NSW 2161, Australia
Contact: Phone: 296814056
Website: excelsiorfamilymedical.com
Specialties: Medical Center
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended

Reviews and Opinions

Reviews on Google: 177
Average rating: 2.9/5

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👍 Reviews of Excelsior Family Medical Centre

Excelsior Family Medical Centre - Guildford, New South Wales

Sophie A.

1/5

Incredibly unsatisfied with this clinic. I have been a regular patient here since it opened and was told that I won't be able to see any doctors until at least 4 weeks from now given all doctors I have previously been treated by no longer work here and none of the current doctors are taking on "new" patients.
Even after I attempted to have my medical file sent to Dr Alexander Ho's new clinic so I can get an earlier appointment (as he was an amazing GP when he worked here!!!), the receptionist added various barriers to getting this sent over.
I am most dissatisfied with the receptionist who ignored me while I attempted to explain that the current processes of the clinic are not disability friendly, and when I asked her what options I have to provide feedback, claimed there were none.
I'm not sure what has happened to make it this way, but this clinic is not operating even half as well as it used to.

A review of the processes is highly recommended, specifically considering that many patients (including myself) are living with chronic medical conditions and disabilities and shouldn't have to jump through hoops while doing backflips just to receive medical attention. I am fortunate to be in a position to advocate for myself (despite the barriers the staff here put up), although I would hate to think what other patients who aren't so fortunate are experiencing.

leanne P.

1/5

I have been going to the Dr surgery when dr bhatt owned it and then since it’s been a medical centre so basically 55 years now I can’t even get into to see a doctor because I actually work when I do get there the drs have reached there quota so I suggest you make 2 afternoons free for people who work and stop the people from taking there whole family in all at once

Lornah T.

1/5

was disappointed by the doctor’s rushed approach. I felt like I wasn’t given enough time to explain how I was feeling,Very unprofessional I wouldn’t even recommend

Ali S.

5/5

Outstanding! Outstanding doctors and service each time. Never an issue. Nurse and reception are awesome too.

Rabbro G.

1/5

PLEASE PLEASE PLEASE NO ONE COME TO THIS MEDICAL CENTRE !!!!!!!!!!!!

I’m not sure if they got there doctors from a bin or a toilet but none of these doctors I mean none are qualified even to be a rubbish cleaner let alone a doctor. Very unprofessional receptionist and doctors always in a rush and don’t even care to check what’s wrong just straight away put you on medication.

If I had the chance to give 0 starts I would absolute embarrassment of a medical centre.

houda J.

1/5

Get drs who have empathy and understand patients. Will never attend again. I remember I a few year ago the centre was so busy today I understood why is now so empty.

Ali M.

1/5

First and last time I ever step foot in this clinic.
Horrible nurse, zero communication and unhygienic environment.

Ammy S.

5/5

This medical centre is very helpful for us all the time .
Beautiful, amazing and professional doctors.
Doctor Sadia is very helpful, professional and kind doctor.
My husband is being sick from last few years but every time we visit her my husband feels very happy and satisfied.
She has answers all his problems and she helped and encouraged him to move back to life.
She is our family doctor.
Receptionist is friendly and kind as well.